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Sr. Data Center Engineer

Req id:  7081

Makati City, National Capital Region (NCR), PH

 

OPENTEXT - THE INFORMATION COMPANY

As the Information Company, our mission at OpenText is to create software solutions and deliver services that redefine the future of digital. Be part of a winning team that leads the way in Enterprise Information Management. 

 

The Opportunity:

Exciting, diverse role available for an engineer, offering the chance to join a Data Center Services team and help deliver on a range of innovative schemes with an expanding market leader. The position requires detailed technical knowledge of Data Center Systems and processes with the ability to troubleshoot those elements completely, 24 hours a day, 7 days a week. Lead, design, develop and implement systems in a complex environment consisting in different colo and IDF/MDF locations around the world either in person or remotely. 

 

You Are Great At: 

  • Work with other departments and outside vendors to implement any hardware change required.
  • Provide subject matter expertise and serve as main point of contact for our colo’s and IDF/MDFs.
  • Install, configure, and maintain switches, servers, firewalls, and hard drives.
  • Provide solutions to complex problems on the integration of various technologies.
  • Monitor the environmental conditions of a data center to ensure they are optimum for servers, routers, and other devices.
  • Conduct inspections on power and cooling systems to ensure they are operational and efficient where you can and work effectively with users in remote locations to assist you.
  •  All work needs to be done ensuring no customer impact, or the smallest impact possible given the constraints of the implementation, to the overall production system.
  • Provide 24/7 ‘tier3’ on-call support of our areas of responsibility as required.
  • Provide documentation for all new design implementations engineered from within the group or assist in documentation for projects jointly engineered with other departments.
  • Manages tickets to meet or exceed metrics.
  • Develop and maintain site documentation in our tool Netbox.
  • Cross-Train with other Data Center personnel to ensure knowledge is held by multiple individuals.
  • Create and deploy remote access systems to make it easier for teams to remotely access their systems.
  • Resolve operational, infrastructure or hardware incidents in a data center.  

 

What It Takes:

  • Bachelor’s Degree or equivalent of work experience.
  • 2+ years’ experience as a Data Center engineer in a medium to large scale environment
  • Good knowledge in all aspects of Data Center installation, deployments and maintenance
  • Strong verbal and written skills in English
  • Well-developed interpersonal, presentation, and public speaking skills
  • Strong interpersonal and communication skills
  • Strong team player, working in a globally dispersed team
  • Ability to effectively prioritize workload and tasks to effectively meet established deadlines
  • Ability to creatively resolve problems and/or design new solutions to existing issues
  • Analytical Skill: Engineers at data centers are adept at conducting tests to identify faults in server hardware and network systems
  • Ability to run cross functional meetings
  • Knowledge in DCIM software and best practices
  • Proficient knowledge in scripting
  • Knowledge of server and system security
  • Familiar with standard practices and procedures of all components within network element
  • Knowledge of TCP/IP protocols
  • Knowledge of various types of hardware (Server, storage, network, IoT) install, configure and maintenance
  • Knowledge of computer room HVAC systems, UPS’s and rack technologies

 

 

 

At OpenText we understand and value diversity in our employees and are proud to be an Equal Opportunity Employer. We hire the best talent regardless of race, creed, color, national origin, ancestry, disability, marital status, sex, age, veteran status or sexual orientation. If you require accommodation at any time during the recruitment process please email accommodationrequests@opentext.com. Applicants have rights under Federal Employment Laws including but not limited to: Family and Medical Leave Act (FLMA)Equal Employment Opportunity  and Employee Polygraph Protection Act


OPENTEXT - THE INFORMATION COMPANY

Our growing team is mapping the future of Information Management, and we continue to make new discoveries that expand its boundaries. Join us and be part of a winning team, where the opportunities for your career are limitless. 

From its innovative start as a research project by University of Waterloo professors in 1991, OpenText has grown into a global company with offices in more than 35 countries. Our high- performance culture has forged our growth and is an excellent fit for people looking to push themselves to learn and do more.

It’s our time to lead, and as part of our team, it will be your time too. Our continued growth will provide you the opportunity to explore, learn and chart an exciting career path while enjoying a good work-life balance. 

Perks 
If you thrive in a dynamic work environment, there is always a new horizon to explore. We are proud to offer excellent benefits, challenging work and competitive financial rewards. 

Benefits 
Our employee programs prioritize employees’ well-being and that of their families. We offer a comprehensive benefit plan, education assistance, a wellness/fitness reimbursement and time off to volunteer. 

Social events 
With offices around the world and flexible work arrangements, OpenText strives to make sure all our employees feel connected. Teamwork extends to our social lives too from local social events to company-wide activities, we want our employees to take time to relax and have fun.  

Corporate Citizenship  
Corporate Citizenship is more than a program for us, it is engrained in our purpose, impact, and approach to doing business. Through numerous volunteer initiatives, we support education and innovation for global change.

Explore your career and your potential. Become an OpenText Voyager.

Apply now »