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Sr. Manager, Billing Operations

Req id:  25575

Makati City, National Capital Region (NCR), PH



As the Information Company, our mission at OpenText is to create software solutions and deliver services that redefine the future of digital. Be part of a winning team that leads the way in Enterprise Information Management.  





  • Lead their team to deliver on Billing targets, effectively partnering on billing issues to support cash collection targets and bringing your team along to implement on the Order to Cash strategy;
  • Ability to translate business strategies into operational goals and ensuring priorities are clear
  • Establish Billing operational objectives, delegating assignments to billing staff. Manages the coordination of O2C activities, with responsibility for results, setting goals and objectives, staffing, and performance management
  • Makes multiple O2C decisions using in-depth knowledge or skills at the project / departmental level, including resolution of problems and the development and implementation solutions
  • Promotes an effective team environment through clear communication of assignments and provision of feedback. Responsible for providing input into O2C goals and objectives. Acts as mentor, effectively demonstrates leadership attributes, shares O2C expertise
  • Interact with internal and external client groups at all levels as well as with senior management and executives internally to represent the Billing requirements and strategy. Independently gain cooperation and commitment through personal persuasiveness, often in time sensitive situations. Interacts on behalf of the functional team to contribute to the overall delivery of O2C objectives.
  • Reviews proposed policy changes relevant to their area of accountability, implementing necessary changes
  • Oversees adherence to existing SOX Controls, partnering with the Business Process Manager and Internal Audit to implement necessary changes or build new controls
  • Responsible for workforce planning to continuously assess and implement plans for right skills in right place at right time for your team;
  • Foster a culture of continuous improvement, supporting process improvements implemented by the team and influencing stakeholder buy-in to drive value within OpenText;
  • Lead change with your peers and others as we evolve with acquisitions
  • Accountable to ensure your team is engaged and properly trained to ensure we protect OpenText’s brand on legal and financial policies, and other internal controls;
  • Deliver on other priorities as assigned to execute on the Billing Mandate.
  • Approving requests according to OT A&A
  • Reviews and analyzes key operational metrics and provides relative insights and feedback regarding continuous improvement opportunities.



At OpenText we understand and value diversity in our employees and are proud to be an Equal Opportunity Employer.

OpenText’s global vaccination policy requires anyone entering an OpenText office be fully vaccinated against Covid 19.


Our growing team is mapping the future of Information Management, and we continue to make new discoveries that expand its boundaries. Join us and be part of a winning team, where the opportunities for your career are limitless. 

From its innovative start as a research project by University of Waterloo professors in 1991, OpenText has grown into a global company with offices in more than 35 countries. Our high- performance culture has forged our growth and is an excellent fit for people looking to push themselves to learn and do more.

It’s our time to lead, and as part of our team, it will be your time too. Our continued growth will provide you the opportunity to explore, learn and chart an exciting career path while enjoying a good work-life balance. 

If you thrive in a dynamic work environment, there is always a new horizon to explore. We are proud to offer excellent benefits, challenging work and competitive financial rewards. 

Our employee programs prioritize employees’ well-being and that of their families. We offer a comprehensive benefit plan, education assistance, a wellness/fitness reimbursement and time off to volunteer. 

Social events 
With offices around the world and flexible work arrangements, OpenText strives to make sure all our employees feel connected. Teamwork extends to our social lives too from local social events to company-wide activities, we want our employees to take time to relax and have fun.  

Corporate Citizenship  
Corporate Citizenship is more than a program for us, it is engrained in our purpose, impact, and approach to doing business. Through numerous volunteer initiatives, we support education and innovation for global change.

Explore your career and potential. Become an OpenText Navigator.

Apply now »