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Sr. Systems Administrator

Req id:  7085

Makati City, National Capital Region (NCR), PH



As the Information Company, our mission at OpenText is to create software solutions and deliver services that redefine the future of digital. Be part of a winning team that leads the way in Enterprise Information Management.  



The Opportunity: 

The position requires detailed technical knowledge of systems and network elements with the ability to troubleshoot those elements completely, 24 hours a day, 7 days a week.  The monitoring solutions need to enable the operations teams to proactively identify and remediate issues. Lead, design, develop and implement solutions in a complex environment consisting of various technologies, using a wide range of monitoring solutions such as dashboarding, alerting, creating custom solutions to ensure operations teams can monitor the health of the applications across the organization.


You Are Great At: 

  • Work with other departments and outside vendors to implement any production change required.
  • Provide subject matter expertise and serve as main point of contact for monitoring/reporting/alerting solutions developed.
  •  All work needs to be done ensuring no customer impact, or the smallest impact possible given the constraints of the implementation, to the overall production system.
  • Provide 24/7 ‘tier3’ on-call support of specific production system section as required.
  • Provide documentation for all new design implementations engineered from within the group or assist in documentation for projects jointly engineered with other departments.
  • Manages tickets to meet or exceed metrics.
  • Develop and maintain production server documentation.
  • Cross-Train production support & engineering personnel to ensure knowledge is held by multiple individuals
  • Create custom monitoring solutions where direct monitoring is not possible.
  • Collaborate with various teams to initiate new ideas for simplifying the application logging which will help in effective monitoring.
  • Educate internal customers on the tools and available dashboards, so that they can effectively use to reduce downtime and root cause analysis.


What It Takes:  

  • Bachelor’s Degree or equivalent of work experience.
  • 2+ years experience as a Systems Administrator in a medium to large scale environment
  • Good knowledge in administration of Windows Server 2008, 2012 and 2016
  • Experienced in administration of Windows Infrastructure
  • Proficient in administration of Active Directory, Enterprise monitoring solutions, Microsoft Office 2010, 2013 and 2016 applications
  • Strong verbal and written skills in English
  • Well-developed interpersonal, presentation, and public speaking skills
  • Knowledge in System Center Operations Manager, Powershell scripting, server and system security, LINUX/UNIX administration
  • Knowledge of current versions of Windows Client Operating Systems
  • Familiar with standard practices and procedures of all components within network element
  • Knowledge of TCP/IP protocols



At OpenText we understand and value diversity in our employees and are proud to be an Equal Opportunity Employer.


Our growing team is mapping the future of Information Management, and we continue to make new discoveries that expand its boundaries. Join us and be part of a winning team, where the opportunities for your career are limitless. 

From its innovative start as a research project by University of Waterloo professors in 1991, OpenText has grown into a global company with offices in more than 35 countries. Our high- performance culture has forged our growth and is an excellent fit for people looking to push themselves to learn and do more.

It’s our time to lead, and as part of our team, it will be your time too. Our continued growth will provide you the opportunity to explore, learn and chart an exciting career path while enjoying a good work-life balance. 

If you thrive in a dynamic work environment, there is always a new horizon to explore. We are proud to offer excellent benefits, challenging work and competitive financial rewards. 

Our employee programs prioritize employees’ well-being and that of their families. We offer a comprehensive benefit plan, education assistance, a wellness/fitness reimbursement and time off to volunteer. 

Social events 
With offices around the world and flexible work arrangements, OpenText strives to make sure all our employees feel connected. Teamwork extends to our social lives too from local social events to company-wide activities, we want our employees to take time to relax and have fun.  

Corporate Citizenship  
Corporate Citizenship is more than a program for us, it is engrained in our purpose, impact, and approach to doing business. Through numerous volunteer initiatives, we support education and innovation for global change.

Explore your career and your potential. Become an OpenText Voyager.

Apply now »