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Contractor - Microsoft Partner Success Manager

Req id:  33307

Mississauga, ON, CA Virtual, CA Richmond Hill, ON, CA Waterloo, ON, CA Montreal, Quebec, CA



As the Information Company, our mission at OpenText is to create software solutions and deliver services that redefine the future of digital. Be part of a winning team that leads the way in Enterprise Information Management. 


AppRiver is now an OpenText company!  As a trusted leader in productivity, email security and compliance solutions for businesses of all sizes, we continue to help guide our customers through challenging cyber risks to ultimately find even greater opportunities. While we're passionate about helping our customers succeed in the business world, we're also looking to expand our growing workforce to better help our customers scale.


AppRiver is part of the OpenText Security Solutions division, helping our partners service the Small-Medium Business (SMB) community. The mission of our offering is to help our partners make cyber resilience simple, reliable, and accessible in the connected world. We foster a thriving, dynamic environment rich with inventive minds and entrepreneurial spirit and our employees are empowered and encouraged to build their careers at OpenText. 


The Microsoft Partner Programs Manager plays a significant role in developing, managing, and executing Microsoft programs and campaigns across our partner ecosystem.


  • Always on top of Microsoft partner program updates and communicates important announcements, changes, and resources to partners.

  • Delivers 1:1 consultation to strategic partners around Microsoft benefits, attaining competencies, and unlocking incentives and rebates.

  • Serves as a Microsoft programs advisor for both the internal Channel Account Management team as well as the partners.

  • An expert in Microsoft Partner Center, assisting partners in navigating partner benefits & competencies, incentives, pricing & agreements, and analytics.

  • Builds and executes partner marketing collateral, webinars, and email communications around important Microsoft programs and updates.

  • Runs the strategic partners MDF and SPIFF programs. Helping our top strategic partners maximize their marketing & business development benefits.

  • Manages the Microsoft MDF programs: budgeting, collection proof of execution, filing co-op claims.

  • Executes and participates in Microsoft/AppRiver events and trainings as a strategic advisor on Microsoft partner benefits and rebates. 


  • Mature, motivated marketing professional with can-do attitude.

  • At least (3) years of technology marketing experience in channel development, business development, alliance management.

  • Strong understanding of the Microsoft Partner Network, Partner Center, and the Microsoft Partner Incentives.

  • Consultative skills, knows how to train strategic partners around Microsoft programs.

  • Strong knowledge of the Microsoft Cloud, with full proficiency on Microsoft Modern Workplace solutions.

  • Possess a sense of urgency, with detailed follow up and high energy

  • Ability to work collaboratively in a team environment

  • Excellent written, verbal, and interpersonal skills required

  • Ability to manage multiple objectives

  • BA/BS degree or equivalent business experience preferred

  • Travel as required



AppRiver est maintenant une société OpenText !  En tant que leader de confiance en matière de solutions de productivité, de sécurité des courriels et de conformité pour les entreprises de toutes tailles, nous continuons d’aider nos clients à surmonter les cyberrisques difficiles afin de trouver des opportunités encore plus grandes. Bien que nous soyons passionnés par le fait d’aider nos clients à réussir dans le monde des affaires, nous cherchons également à accroître notre main-d’œuvre croissante afin de mieux aider nos clients à évoluer.


AppRiver fait partie de la division OpenText Security Solutions, aidant nos partenaires à servir la communauté des petites et moyennes entreprises (PME). La mission de notre offre est d’aider nos partenaires à rendre la cyber-résilience simple, fiable et accessible dans le monde connecté. Nous favorisons un environnement prospère et dynamique, riche d’esprits inventifs et d’esprit d’entreprise, et nos employés sont habilités et encouragés à construire leur carrière chez OpenText. 


Le Gestionnaire de programmes partenaires Microsoft joue un rôle important dans le développement, la gestion et l’exécution des programmes et campagnes Microsoft au sein de notre écosystème de partenaires.


  • Toujours au courant des mises à jour du programme de partenariat Microsoft et communique les annonces, les modifications et les ressources importantes aux partenaires.
  • Fournit des conseils 1:1 aux partenaires stratégiques sur les avantages Microsoft, l’acquisition de compétences et le déblocage d’incitations et de remises.
  • Agit à titre de conseiller en programmes Microsoft pour l’équipe interne de gestion des comptes de distribution ainsi que pour les partenaires.
  • Un expert de l’Espace partenaires Microsoft, qui aide les partenaires à naviguer entre les avantages et les compétences, les incitations, les prix et les accords, ainsi que les analyses.
  • Crée et exécute des supports marketing partenaires, des webinaires et des communications par e-mail autour des programmes et mises à jour Microsoft importants.
  • Gère les programmes MDF et SPIFF des partenaires stratégiques. Aider nos principaux partenaires stratégiques à maximiser leurs avantages en matière de marketing et de développement commercial.
  • Gère les programmes Microsoft MDF : budgétisation, preuve d’exécution de recouvrement, dépôt des réclamations de coopération.
  • Exécute et participe à des événements et des formations Microsoft/AppRiver en tant que conseiller stratégique sur les avantages et les remises des partenaires Microsoft.



  • Professionnel du marketing mature et motivé avec  une attitude positive.
  • Au moins (3) ans d’expérience en marketing technologique dans le développement de canaux, le développement des affaires, la gestion d’alliances.
  • Bonne compréhension du réseau Microsoft Partner Network, de l’Espace partenaires et des incitations aux partenaires Microsoft.
  • Compétences consultatives, sait former des partenaires stratégiques autour des programmes Microsoft.
  • Solide connaissance du cloud Microsoft, avec une maîtrise complète des solutions Microsoft Modern Workplace.
  • Posséder un sentiment d’urgence, avec un suivi détaillé et une énergie élevée
  • Capacité à travailler en collaboration dans un environnement d’équipe
  • Excellentes compétences écrites, verbales et interpersonnelles requises
  • Capacité à gérer plusieurs objectifs
  • Diplôme BA / BS ou expérience commerciale équivalente préférée
  • Déplacements au besoin


While OpenText is an Equal Opportunity Employer, our efforts to build an inclusive work environment go beyond simply complying with applicable laws. Our Employment Equity and Diversity Policy provides direction on maintaining a working environment that is inclusive of everyone, regardless of culture, national origin, race, color, gender, gender identification, sexual orientation, family status, age, veteran status, disability, religion, or other basis protected by applicable laws. Should you require accommodations during the selection process, please contact


Our growing team is mapping the future of Information Management, and we continue to make new discoveries that expand its boundaries. Join us and be part of a winning team, where the opportunities for your career are limitless. 

From its innovative start as a research project by University of Waterloo professors in 1991, OpenText has grown into a global company with offices in more than 35 countries. Our high- performance culture has forged our growth and is an excellent fit for people looking to push themselves to learn and do more.

It’s our time to lead, and as part of our team, it will be your time too. Our continued growth will provide you the opportunity to explore, learn and chart an exciting career path while enjoying a good work-life balance. 

If you thrive in a dynamic work environment, there is always a new horizon to explore. We are proud to offer excellent benefits, challenging work and competitive financial rewards. 

Our employee programs prioritize employees’ well-being and that of their families. We offer a comprehensive benefit plan, education assistance, a wellness/fitness reimbursement and time off to volunteer. 

Social events 
With offices around the world and flexible work arrangements, OpenText strives to make sure all our employees feel connected. Teamwork extends to our social lives too from local social events to company-wide activities, we want our employees to take time to relax and have fun.  

Corporate Citizenship  
Corporate Citizenship is more than a program for us, it is engrained in our purpose, impact, and approach to doing business. Through numerous volunteer initiatives, we support education and innovation for global change.

Explore your career and potential. Become an OpenText Navigator.

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