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Principal Site Reliability Administrator

Req id:  32653

Mississauga, ON, CA Richmond Hill, ON, CA Waterloo, ON, CA



As the Information Company, our mission at OpenText is to create software solutions and deliver services that redefine the future of digital. Be part of a winning team that leads the way in Enterprise Information Management. 



The Opportunity
As a Site Reliability Engineer (SRE) Principle, you will join a global team, where you’ll have the opportunity to learn, grow, and mentor other team members. You will be actively engaged with Product Management, Product Engineering, and others across the CloudOps Delivery team.  You will bring your ideas and knowledge to continue to improve and make our cloud deployments more resilient.  

Your function will be implementing SRE best practices and being the point person for management. you will be able to participate in the conception, design, research, development, build, maintenance, and monitoring. 
To achieve that, we are using great tools like; Git, Chef, Ansible, and Terraform among others. We would like you to bring your experience and improve our usage of any tool or even suggest a new one. Our Tech Stack consists of GCP, AWS, Azure, Cloud Foundry, Anthos, Bosh, and Kubernetes. We are currently adopting Kubernetes and CI/CD pipelines to streamline our deployments You would be coming in to improve or learn how to do them. 
There are plenty of opportunities to learn and projects to participate in depending on your main strengths and aptitude. 


You Are Great AT
•    Design and develop CI/CD pipeline through industry standard CI/CD technologies  
•    Ability to develop a shared library using GitLab to enable build and deploy 
•    Able to build and deploy applications to cloud infrastructures such as AWS, GCP, or Azure 
•    Able to work with a cross-functional teams to deliver Infra-as-a-code solutions to build infrastructure configuration management solutions 
•    Troubleshoot build and deployment-related issues on cloud platforms 
•    Collaborate with application teams, infrastructure teams, tools teams, and operations teams to develop an integrated solution to enable CI/CD pipelines (both on-premise and public cloud)
•    Act as Scrum Leader while developing new CI/CD processes for cloud operations deployments


What It Takes 
•    9+ years overall deployment/build/support/architecture experience with a minimum of 3+ years in DevOps or cloud technologies  
•    General knowledge of UNIX/Linux & Windows 
•    Experience working with Azure in a solution and deployment role
•    Experience with scripting (Shell, Python, etc.,) 
•    Should have experience on build and deployment processes for different technology-based applications like Java, .Net, PHP, Node JS, Angular, Python etc.
•    Experience with at least one of CI/CD build and deployment system (Jenkins, GitLab, GitHub or AzureDevOps GitHub, Maven)
•    Experience in a scrum team as an SRE or senior DevOps role from start to finish (build/deploy/support)
•    Strong understanding of cloud-native and container-based distributed systems like Kubernetes
•    Ability to collaborate with Engineering, Architecture, Infrastructure, and Operations teams to develop a design and deliver solutions to drive infrastructure provisioning on any cloud platform using Terraform, Helm, and Ansible
•    Ability to work with AppDev/Engineering to develop release mechanisms that improve the product release cycle (enable hooks for APM, develop DR and Automated redeployment strategies)
•    Experience with Prometheus, Dynatrace or AppDynamics, or AppInsight and LogInsights


Desired Skills
•    Exposure to open-source technologies
•    Experience in Docker, Docker compose, Docker file
•    Experience on container orchestration technologies on cloud platforms (AKS/EKS/PKS/GKE Instances)
•    Infra automation using Ansible/Terraform/Helm
•    Ability to provision infrastructure using Terraform both in pipeline and outside a pipeline
•    Working experience in provisioning and managing container clusters
•    Experience managing container-based applications
•    Good understanding of docker networking, volumes and registry



While OpenText is an Equal Opportunity Employer, our efforts to build an inclusive work environment go beyond simply complying with applicable laws. Our Employment Equity and Diversity Policy provides direction on maintaining a working environment that is inclusive of everyone, regardless of culture, national origin, race, color, gender, gender identification, sexual orientation, family status, age, veteran status, disability, religion, or other basis protected by applicable laws. Should you require accommodations during the selection process, please contact


Our growing team is mapping the future of Information Management, and we continue to make new discoveries that expand its boundaries. Join us and be part of a winning team, where the opportunities for your career are limitless. 

From its innovative start as a research project by University of Waterloo professors in 1991, OpenText has grown into a global company with offices in more than 35 countries. Our high- performance culture has forged our growth and is an excellent fit for people looking to push themselves to learn and do more.

It’s our time to lead, and as part of our team, it will be your time too. Our continued growth will provide you the opportunity to explore, learn and chart an exciting career path while enjoying a good work-life balance. 

If you thrive in a dynamic work environment, there is always a new horizon to explore. We are proud to offer excellent benefits, challenging work and competitive financial rewards. 

Our employee programs prioritize employees’ well-being and that of their families. We offer a comprehensive benefit plan, education assistance, a wellness/fitness reimbursement and time off to volunteer. 

Social events 
With offices around the world and flexible work arrangements, OpenText strives to make sure all our employees feel connected. Teamwork extends to our social lives too from local social events to company-wide activities, we want our employees to take time to relax and have fun.  

Corporate Citizenship  
Corporate Citizenship is more than a program for us, it is engrained in our purpose, impact, and approach to doing business. Through numerous volunteer initiatives, we support education and innovation for global change.

Explore your career and potential. Become an OpenText Navigator.

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