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Sr. Systems Analyst-Identity & Access Management

Req id:  35262

Mississauga, ON, CA Waterloo, ON, CA Richmond Hill, ON, CA



As the Information Company, our mission at OpenText is to create software solutions and deliver services that redefine the future of digital. Be part of a winning team that leads the way in Enterprise Information Management.  



You Are Great At:  


  • Develop, implement, and maintain identity and access management solutions and systems, including patching, upgrading, and monitoring for potential issues to minimize risk of potential downtime. 

  • Troubleshoot, identify, and resolve technical identity and access management related issues. 

  • Improve identity and access management solutions and systems for protection against evolving threats and improve efficiency. 

  • Collaborate with the business to leverage the Identity and Access Management system functionality to improve business processes. 

  • Act as subject matter expert and coach/mentor other members of the organization on identity and access management best practices. 

  • Provide operational support to end users and business partners. 

  • Work with product engineering to fix discovered defects or add product enhancements as business needs dictate. 

  • Author technical documentation including knowledge articles for internal use.  


What It Takes:  

  • Bachelor’s degree in IT, information security, computer science, or a related field. 

  • 5+ years of administration experience. Alternatively, candidate may possess an equivalent combination of relevant professional experience and education. 

  • Experience with NetIQ Access Manager is a must. 

  • Experience with Identity Manager, Advanced Authentication, and Single Sign-on Password Reset preferred. 

  • AWS and GCP knowledge/experience is a plus. 

  • Extensive knowledge and experience with identity and access management technology, such as single sign-on (SSO), two-factor authentication, privileged access management, etc 

  • Strong understanding of TCP/IP, HTTP, SSL, SAML, OAuth, DNS, and XML. 

  • Knowledge of Apache/Tomcat web servers. 

  • Familiarity with Linux/Unix systems. 

  • Understanding of Active Directory/eDirectory LDAP. 

  • Experience with capturing and interpreting HTTP header and TCP/IP traces. 



OpenText's efforts to build an inclusive work environment go beyond simply complying with applicable laws. Our Employment Equity and Diversity Policy provides direction on maintaining a working environment that is inclusive of everyone, regardless of culture, national origin, race, color, gender, gender identification, sexual orientation, family status, age, veteran status, disability, religion, or other basis protected by applicable laws. Should you require accommodations during the selection process, please contact

We believe that our values are the compass that steers us in the right direction and helps us stay true to our mission. These values will not only guide our everyday decisions but also influence our strategic direction and the way we work. They reflect who we are as individuals and as a collective force, uniting us in our shared purpose. 

We create economic growth that is inclusive and sustainable. 

The world’s most trusted companies trust OpenText, and we demonstrate this in our actions as individuals, as a company, and as technology. 

We build global communities of purpose and challenge by supporting each other to exceed expectations and solve complex problems. 

We set high standards and exceptions, to learn, to be better. 

We tap into our creativity to deliver incredible experiences for customers, to ourselves, and for our planet. 

We believe a workplace should be human above all else. We ask excellence of our employees and reward it by creating an environment that is welcoming, challenging and that encourages real growth and development, not empty platitudes, or trinkets.” - Mark Barrenechea, CEO & CTO

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