Lead Solutions Consultant
Mumbai, MH, IN
OPENTEXT - THE INFORMATION COMPANY
As the Information Company, our mission at OpenText is to create software solutions and deliver services that redefine the future of digital. Be part of a winning team that leads the way in Enterprise Information Management.
The Opportunity:
Solution Consultants collaborate with and support Account Managers and provide specialist expertise to the sales teams. Use specialized technical solution knowledge and skills to prospect, technically qualify opportunities and help Sales Representatives win the opportunity. May have named accounts allocated, cover a designated geography. They will be responsible for ensuring technical win.
What You Are Great At:
- Presenting solution to the technical and C-level executives in person and virtually.
- Leading by example and scoping the solution requirements of customers and prospects.
- Articulating the value of OpenText solutions to meet the customer’s needs.
- Building trust and credibility of the solution experience through a strong background of successful customer implementations.
- Presenting compelling business cases to customers for technical, business and C-level audiences.
What You Will Be Doing:
- Qualify opportunities for Content Services, Digital Experience, Business Process Management (BPM), Capture technology, Data Archiving, and Analytics in alignment with the OpenText solution portfolio.
- Working on lift and shift engagements from On-prem to cloud solutions across the product stack.
- Develop sales leads and provide expert discovery and analysis of customer business and technical requirements.
- Architect solutions based on OpenText capabilities that will secure the customers’ business case and investment decision.
- Present and demonstrate both OpenText solutions as well as compelling business cases to customers for both technical and c-level audiences.
- Win projects by helping our customers understand why OpenText solutions are the best choice to help them meet their goals.
- Create and deliver written solution proposals and presentations to clients including responses to RFPs/RFIs/RFQs.
- Provide on-going technical support to well-qualified prospects conducting evaluations. This may include coaching, proof of concept support, live demonstrations, trouble-shooting, and best-practices consulting.
- Work closely with solution definition and implementation teams to scope and document projects and estimates for proposals. Ensure smooth transition from sales to solutions implementation.
- Work closely with solutions sales and sales management to establish in depth account plans and strategies. Work with marketing and sales on competitive intelligence, sales collateral, and solution positioning.
- Maintain solid knowledge of OpenText solutions as well as technical, market and industry knowledge.
- Maintain positive working relationship with all other OpenText areas.
- Provide technical leadership and mentorship to peers and your direct reports.
What It Takes:
- At least 12 years’ experience in with enterprise software pre-sales with proven ability to understand and analyze prospects needs and identify, develop and present appropriate solutions in a on or off cloud environment.
- Understanding of Enterprise Content Management, Customer Communication, Content authoring/publication solutions
- Knowledge on Capture and BPM solutions for Automation and Digitalization projects.
- Knowledge on Data Archiving along with Document Management technology.
- Extensive experience in Managing Cloud migrations activities involving OpenText solutions to move from on-prem to public/private cloud infrastructure.
- Conceptual understanding of different lead applications (ERP, CRM, BPM) and vendors including SAP, Oracle, Infor, Microsoft and others.
- Understanding of Industry-specific and best practices for financial services, government, manufacturing and asset intensive.
- Excellent customer relations including written and verbal communication skills in English and local languages.
- Experience developing and presenting clear and concise messages to both technical and business prospects.
- Ability to travel on a regular basis within India
- B.S. or equivalent degree in Computer Science, Engineering or a related field.
OpenText's commitment to diversity and inclusion surpasses legal requirements, evident in our Equal Employment Opportunity Statement of Policy which promotes a respectful and empowering environment for employees of all backgrounds, culture, national origin, race, color, gender, gender identification, sexual orientation, family status, age, veteran status, disability, religion, or other basis protected by applicable laws. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please contact us at accommodations@opentext.com. Our proactive approach fosters collaboration, innovation, and personal growth, enriching OpenText's vibrant workplace.