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Senior HRSS Specialist

Req id:  37716

Paris La Defense Cedex, 75, FR



As the Information Company, our mission at OpenText is to create software solutions and deliver services that redefine the future of digital. Be part of a winning team that leads the way in Enterprise Information Management. 



Strengthen our HR Shared Services-Team at our location in Paris with your commitment as a


Senior HRSS Specialist


You are great at: 

  • Subject matter experts in hire-to-retire (onboarding, employment related data changes, termination, etc.) and CoE processes (but not limited to Total Rewards) on HRSS side, with focus on Southern European subregion (France, Italy, Spain, Portugal, Bulgaria, Romania, Ukraine) 
  • First point for escalation from Response and Processing Centers for managing complex transactions, processes, queries, considering optimization and standardization opportunities
  • Create and update document templates, knowledge documentation such as process maps, SOP, checklists, FAQ´s, fact sheets, etc., maintain and keep HR Knowledgebase up to date
  • Create HR Shared Services content for employees/managers, maintain and keep information/knowledge updated, also in collaboration with Service Excellence, CoE´s, HRBP´s, Risk & Compliance, etc.
  • Share knowledge, best practice, and train the HRSS Response and Processing Centers on new, updated or optimized processes, educate the team across centers
  • Assist with the onboarding of new HRSS team members (all centers)
  • Main responsibility for RFP´s, Risk & Compliance and audits on HRSS side
  • Collaborate with HRIM and manage HR system optimization initiatives, including system testing on HRSS side
  • Manage global, EMEA-wide, sub-regional or country specific HRSS projects (e.g. merit, recurring transactions/processes, M&A activities, HR Evolution) in collaboration with the Response and Processing Centers and other potential stakeholders (CoE´s, HRBPs, Legal, Risk & Compliance, HRIM)
  • Drive operational excellence by initiatives for process optimization, increasing efficiency, quality and ensuring a positive employee experience


What it takes: 

  • Bachelor’s degree or equivalent in Business, Human Resources, Organizational Behavior, or related field (HR professional accreditation preferred, where applicable)
  • Relevant progressive experience in HR operations or shared service model/organization within EMEA region, with focus on Southern European subregion is required 
  • Relevant HR-experience within EMEA region with focus on at least 1-2 of the following countries: France, Italy, Spain, Portugal, Bulgaria, Romania, Ukraine, covering entire gamut of activities, end-to-end employee life cycle management activities and HR projects
  • Experience with HR process optimization, process documentation, HR Operations/ HR Shared Services best practices and knowledge management
  • Experience with collaboration with CoE´s (benefits, compensation, employee relation, etc.)  
  • Pro-actively identify and evaluate problems, determine root causes and develop solution
  • Critical thinker, change oriented and able to manage conflict resolution
  • Ability to work in high growth, fast-paced environment requiring agility to meet changes in business demand
  • Excellent organizational, planning and time management skills.  Effective at managing multiple priorities under tight deadlines, ability to prioritize conflicting demands, and organize time and resources to deliver consistent results
  • Excellent relationship building and sharing of best practices across the Regional Centres
  • Strong analytical and problem-solving skills and solid decision-making capabilities
  • SAP/SuccessFactors knowledge would be an asset
  • Fluency in French and English both written and spoken, good knowledge of Italian and/or Spanish is required, Bulgarian, Romanian and Portuguese are a plus


Discover what we have to offer you
Our benefit package includes our support fund, additional direct insurance, grants for fitness and wellness services as well as professional training. Free underground parking spaces, good public transport connections, regular corporate events and sporting events as well as Sodexo vouchers for daily shopping in surrounding supermarkets or restaurants are further advantages that you can enjoy with us.

Take your chance at OpenText and take your next professional steps with us. We look forward to seeing you! 


Please submit your CV in English language.



OpenText's efforts to build an inclusive work environment go beyond simply complying with applicable laws. Our Employment Equity and Diversity Policy provides direction on maintaining a working environment that is inclusive of everyone, regardless of culture, national origin, race, color, gender, gender identification, sexual orientation, family status, age, veteran status, disability, religion, or other basis protected by applicable laws. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please contact us at

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We create economic growth that is inclusive and sustainable. 

The world’s most trusted companies trust OpenText, and we demonstrate this in our actions as individuals, as a company, and as technology. 

We build global communities of purpose and challenge by supporting each other to exceed expectations and solve complex problems. 

We set high standards and exceptions, to learn, to be better. 

We tap into our creativity to deliver incredible experiences for customers, to ourselves, and for our planet. 

We believe a workplace should be human above all else. We ask excellence of our employees and reward it by creating an environment that is welcoming, challenging and that encourages real growth and development, not empty platitudes, or trinkets.” - Mark Barrenechea, CEO & CTO

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