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Associate HRSS Specialist

Req id:  17328

Reading, GB



As the Information Company, our mission at OpenText is to create software solutions and deliver services that redefine the future of digital. Be part of a winning team that leads the way in Enterprise Information Management.  



The Opportunity


Become a member of the HR Shared Services Team EMEA as providing first line, Tier 1, HR support for employees, managers and HR Business Partners for all people activities related to the hire-to-retire process.

  • Ensure all HR data is processed accurately, in a timely manner, to set payroll cut-off dates and in line with GDPR
  • Document preparation relating to the entire employee life cycle including employment contracts, employee change letters and reference letters
  • First point of contact for all HR related queries via the HR Shared Services mailbox, telephone or face-to-face interaction
  • Deal with simple payroll queries and liaising with Payroll team if necessary
  • Develop and maintain relationships with internal contacts including HR Business Partners
  • Subject matter expert for end-to-end HR processes
  • Investigation of employment issues, identifying risks, making recommendations for resolution and escalation of issues as required to the Shared Services Manager, HR Business Partner, etc for final decision
  • Maintain employee data across all HR systems


You are great at

  • Organising and balancing multiple complex work flows/projects in a fast paced environment
  • Taking pride in delivering an excellence customer service experience
  • building trust based relationships with all key stakeholders
  • Pro-actively identifying and evaluating problems and determining root causes


What it takes:

  • Strong HR administration skills gained in a fast paced environment
  • Excellent attention to detail and organisation skills
  • Experience of delivering an excellent customer service experience
  • Strong English oral and written communication skills; written and oral fluency in French language
  • Ability to work as part of a team and on own initiative




At OpenText we understand and value diversity in our employees and are proud to be an Equal Opportunity Employer.


Our growing team is mapping the future of Information Management, and we continue to make new discoveries that expand its boundaries. Join us and be part of a winning team, where the opportunities for your career are limitless. 

From its innovative start as a research project by University of Waterloo professors in 1991, OpenText has grown into a global company with offices in more than 35 countries. Our high- performance culture has forged our growth and is an excellent fit for people looking to push themselves to learn and do more.

It’s our time to lead, and as part of our team, it will be your time too. Our continued growth will provide you the opportunity to explore, learn and chart an exciting career path while enjoying a good work-life balance. 

If you thrive in a dynamic work environment, there is always a new horizon to explore. We are proud to offer excellent benefits, challenging work and competitive financial rewards. 

Our employee programs prioritize employees’ well-being and that of their families. We offer a comprehensive benefit plan, education assistance, a wellness/fitness reimbursement and time off to volunteer. 

Social events 
With offices around the world and flexible work arrangements, OpenText strives to make sure all our employees feel connected. Teamwork extends to our social lives too from local social events to company-wide activities, we want our employees to take time to relax and have fun.  

Corporate Citizenship  
Corporate Citizenship is more than a program for us, it is engrained in our purpose, impact, and approach to doing business. Through numerous volunteer initiatives, we support education and innovation for global change.

Explore your career and your potential. Become an OpenText Voyager.

Apply now »