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Cloud Services Project Manager - German speaker

Req id:  14470

Reading, GB Virtual, GB Virtual, DE Cork, C, IE Frankfurt, Hesse, DE

 

OPENTEXT - THE INFORMATION COMPANY

As the Information Company, our mission at OpenText is to create software solutions and deliver services that redefine the future of digital. Be part of a winning team that leads the way in Enterprise Information Management.  

 

 

The Opportunity: 

 

As a Cloud Services Project Manager, you will be responsible for managing multiple concurrent global community/supplier projects for GXS/Open Text customers.

As part of the Opentext Solutions Implementation team, you will work with new and upgrade customers, taking them through a project on-board process to a go-live point.
The project implementation process involves full project life-cycle management across requirements definition/governance/SOF creation / development / testing / UAT / go live phases. To achieve this, the Cloud Services Project Manager is required to plan and manage the overall Implementation project, managing all resources and work streams, organising and allocating tasks, providing management reporting both internally and externally to ensure a timely delivery within agreed tolerances. 

 

What You Are Great At:

 

  • Project Planning and execution.
  • Managing internal resources (including forecasting demand).
  • Weekly and Monthly progress reporting (written and verbal).
  • Client liaison via telephone and email.
  • Managing scope change.
  • Ensure partner work to agreed timescales.
  • Issue Escalation.
  • Fluent German and English Language skills.

 

What it takes to excel:

  • Manages project to the terms and schedule outlined in the Statement of Work and drives project execution to completion.  
  • Creates and executes project plans and revises as appropriate to meet changing needs and customer requests.   
  • Effectively applies our methodology and enforces project standards and best practices.
  • Prepares for customer reviews and provides project status reports to customer throughout project duration.
  • Formulates and takes corrective actions to mitigate deviations to the project plans and escalates to management when appropriate.   
  • Serves as primary focal point to customer for project duration.
  • Resolves and/or escalates issues in a timely fashion.
  • Sets and manages customer expectations.
  • Seeks opportunities to increase customer satisfaction and deepen customer relationships.
  • Ensures project related customers’ goals and objectives are met by having a thorough understanding of the customer’s business requirements and expected end-result.

 

 

At OpenText we understand and value diversity in our employees and are proud to be an Equal Opportunity Employer.


OPENTEXT - THE INFORMATION COMPANY

Our growing team is mapping the future of Information Management, and we continue to make new discoveries that expand its boundaries. Join us and be part of a winning team, where the opportunities for your career are limitless. 

From its innovative start as a research project by University of Waterloo professors in 1991, OpenText has grown into a global company with offices in more than 35 countries. Our high- performance culture has forged our growth and is an excellent fit for people looking to push themselves to learn and do more.

It’s our time to lead, and as part of our team, it will be your time too. Our continued growth will provide you the opportunity to explore, learn and chart an exciting career path while enjoying a good work-life balance. 

Perks 
If you thrive in a dynamic work environment, there is always a new horizon to explore. We are proud to offer excellent benefits, challenging work and competitive financial rewards. 

Benefits 
Our employee programs prioritize employees’ well-being and that of their families. We offer a comprehensive benefit plan, education assistance, a wellness/fitness reimbursement and time off to volunteer. 

Social events 
With offices around the world and flexible work arrangements, OpenText strives to make sure all our employees feel connected. Teamwork extends to our social lives too from local social events to company-wide activities, we want our employees to take time to relax and have fun.  

Corporate Citizenship  
Corporate Citizenship is more than a program for us, it is engrained in our purpose, impact, and approach to doing business. Through numerous volunteer initiatives, we support education and innovation for global change.

Explore your career and your potential. Become an OpenText Voyager.

Apply now »