Manager, Account Development

OPENTEXT 
OpenText is a global leader in information management, where innovation, creativity, and collaboration are the key components of our corporate culture. As a member of our team, you will have the opportunity to partner with the most highly regarded companies in the world, tackle complex issues, and contribute to projects that shape the future of digital transformation.

Your impact
The Account Development Manager will report to the Senior Director of Account Development. They will manage and oversee the hiring, onboarding, coaching, development, performance, and retention of an Account Development team of approximately 10 individual contributors. This includes the qualification and development of inbound leads, as well as strategic outbound prospecting into a named account Sales structure.

What the role offers

• Leading & coaching a diverse team to achieve business targets - BANT-qualified leads with associated pipeline growth and revenue conversion
• Managing account-based outreach that aligns with Sales strategy (phone, email, social, video, etc.)
• Coaching, training, motivating and developing their team to achieve their weekly targets and quarterly KPIs
• Driving performance to ensure individual and team targets are met/exceeded consistently
• Conducting 1:1 performance reviews to coach each individual team member; responsibility for all aspects of performance management

The Account Development Manager will be responsible for driving all Account Development programs in working with Sales, Campaigns & Field Marketing within their territories and will be a central point of contact for the Account Development Reps regarding process, strategy, programs, and quota requirements.

The Account Development Manager will be responsible for generating inbound and outbound lead generation best practices and programs. They will implement cold calling and incentive programs that will generate leads aligned with the primary solution areas. They will work with respective internal groups to identify and manage required training and support for the Account Development Reps to ensure that business goals are achieved.

What you need to succeed

A qualified candidate should have the following skills and knowledge:

• Relevant people leadership experience in a technology-based pre-sales or inside sales position
• Strong coaching and development skills
• Strong customer service skills
• Strong analytical thinking and problem-solving skills
• Excellent oral and written communication skills
• Engaging and communicating confidently; will present to and collaborate with Sales and Marketing leadership regularly
• Strong organization and time management skills
• Experience with Microsoft Office, Salesforce.com, Outreach, LinkedIn Sales Navigator, DiscoverOrg, Level Eleven, social selling

One last thing

The Account Development Manager is a frontline leader in our hub. The successful candidate will be strong in attracting and retaining talent while nurturing potential.

OpenText's efforts to build an inclusive work environment go beyond simply complying with applicable laws. Our Employment Equity and Diversity Policy provides direction on maintaining a working environment that is inclusive of everyone, regardless of culture, national origin, race, color, gender, gender identification, sexual orientation, family status, age, veteran status, disability, religion, or other basis protected by applicable laws.

If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please contact us at hr@opentext.com. Our proactive approach fosters collaboration, innovation, and personal growth, enriching OpenText's vibrant workplace.