Sr. HRSS Specialist (HR Operations) - with Spanish

OPENTEXT 
OpenText is a global leader in information management, where innovation, creativity, and collaboration are the key components of our corporate culture. As a member of our team, you will have the opportunity to partner with the most highly regarded companies in the world, tackle complex issues, and contribute to projects that shape the future of digital transformation.

Your Impact

As a Senior HRSS Specialist at OpenText, you will play a pivotal role in addressing advanced and complex HR issues. You will provide senior-level support to the HRSS Response Centre and Processing Centre, ensuring the seamless execution of HR processes. Your expertise will help drive operational excellence, streamline processes, and deliver a high-quality employee experience. You will collaborate with other HR functions and external vendors to optimize HR transactions, offer guidance to resolve escalations, and lead training sessions to ensure best practices.

What the Role Offers

• Opportunity to provide specialized HR support in complex operational transactions.
• Work closely with HR Centres to improve service delivery and optimize processes.
• Lead and guide the HRSS Response and Processing Centres on policy interpretation and process updates.
• Collaborate with key HR stakeholders, including CoEs and external vendors.
• Chance to lead regional HRSS projects and contribute to global initiatives.
• A role in continuous process improvement, helping to develop strategies for enhanced efficiency and customer service.
• Exposure to diverse HR tasks across the Southern European subregion (Spain, France, Italy, etc.).
• Responsibility for RFPs, risk management, and audits within the HRSS function.

What You Need to Succeed

• Strong expertise in HR operations and shared services, with a focus on the Southern European subregion.
• Proven experience managing complex HR transactions and employee lifecycle activities.
• Proficiency in HR process optimization and knowledge management.
• Excellent organizational, time management, and multitasking skills.
• Strong analytical, problem-solving, and decision-making capabilities.
• Competency in SAP/SuccessFactors and Microsoft Office.
• Fluency in Spanish mandatory. French and other European languages are a plus
• Bachelor’s degree in Business, Human Resources, or related fields; HR professional accreditation is preferred.

One Last Thing

At OpenText, we value continuous learning and operational excellence. You will have the opportunity to foster an environment of improvement, collaborating with a high-performing team while working on meaningful HR projects. If you’re passionate about HR, process optimization, and delivering top-tier service, we encourage you to bring your expertise to our team and help us drive HR success across the region.

OpenText's efforts to build an inclusive work environment go beyond simply complying with applicable laws. Our Employment Equity and Diversity Policy provides direction on maintaining a working environment that is inclusive of everyone, regardless of culture, national origin, race, color, gender, gender identification, sexual orientation, family status, age, veteran status, disability, religion, or other basis protected by applicable laws.

If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please contact us at hr@opentext.com. Our proactive approach fosters collaboration, innovation, and personal growth, enriching OpenText's vibrant workplace.