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Revenue Operations Analyst

Req id:  2931

Broomfield, CO, US, 80021 Boston, MA, US, 02111



Together Carbonite and Webroot form the SMB and Consumer Division of OpenText. The mission of our joint offering is to make cyber resilience simple, reliable and accessible in the connected world. We foster a thriving, dynamic environment rich with inventive minds and entrepreneurial spirit and our employees are empowered and encouraged to build their careers at OpenText.

The Opportunity


As Revenue Operations Analyst, you will have the opportunity to work autonomously in various programs across the sales spectrum, driving key recommendations and action plans to support growth and the management of sales forecasting.  You will enjoy high visibility with a team that shapes the focus and direction of our company.


In this position, you will act as a trusted advisor and business partner to the go-to-market teams.  You will provide guidance and recommendations to the business to seize opportunities and to divest from areas that have minimal return or value.  This role will allow you to proactively turn analytics into insight, drive report and dashboard design, and play a crucial role supporting Sales, Marketing, and Executive management in making data-driven business decisions.


The ideal candidate will have a strong analytical and technical skill set, as well as strong communication skills to articulate complex models and concepts, and areas of strengths and weaknesses to business leaders. Bring your expertise in sales analysis, forecasting and reporting to us in this highly visible role with an industry leader!



You Are Great At


  • Work with Marketing, Sales, and Operations to develop, manage, and own quantitative sales forecast models to be used during weekly sales forecasting processes
  • Gather, analyze, and validate all data that will be used in preparing executional bookings forecasts
  • Leverage transactional and other data to identify underlying trends within the business and provide guidance to business leaders
  • Liaise cross-functionally with teams such as Sales, Analytics and Business Intelligence to drive optimization of data sets, validate the accuracy of sell thru reporting, and other ad hoc needs
  • Review past forecasting performance and identify major forecast variances
  • Drive improvements in forecast modeling to offer greater insights with less effort; where we can’t migrate to Tableau, we’ll optimize our Excel modeling
  • Analyze trends and identify opportunities for improving the accuracy of future sales forecasts
  • Monitor the sales performance of new products and develop a history that can be used as a guide for future launches
  • Provide ad-hoc analysis, business modeling and decision support to senior executives and business leaders with recommendations to solve business issues and improve the strategic, operational, and financial model of the business


What It Takes


  • BS/BA in Business, Economics, Finance or Accounting
  • 5+ years of sales analysis and forecasting experience, preferably in a high-tech environment
  • Superior analytical and modeling skills
  • Advanced Excel skills a must; must know and love XLOOKUP, SUMIFS, pivot tables, named ranges and the like
  • Solid Salesforce.com, SQL and Tableau skills highly preferred
  • Ability to develop strong interpersonal relationships across business functions and with executive-level personnel
  • Experience in a SaaS industry a plus; understanding of ACV/TCV, ARR and renewal rates preferred
  • Must be a well-rounded top performer with a combination of analytical and communication skills, execution-oriented and attention to timelines
  • Ability to present complex business analysis in a clear and concise manner



At OpenText we understand and value diversity in our employees and are proud to be an Equal Opportunity Employer. We hire the best talent regardless of race, creed, color, national origin, ancestry, disability, marital status, sex, age, veteran status or sexual orientation. If you require accommodation at any time during the recruitment process please email accommodationrequests@opentext.com. Applicants have rights under Federal Employment Laws including but not limited to: Family and Medical Leave Act (FLMA)Equal Employment Opportunity  and Employee Polygraph Protection Act


Our growing team is mapping the future of Information Management, and we continue to make new discoveries that expand its boundaries. Join us and be part of a winning team, where the opportunities for your career are limitless. 

From its innovative start as a research project by University of Waterloo professors in 1991, OpenText has grown into a global company with offices in more than 35 countries. Our high- performance culture has forged our growth and is an excellent fit for people looking to push themselves to learn and do more.

It’s our time to lead, and as part of our team, it will be your time too. Our continued growth will provide you the opportunity to explore, learn and chart an exciting career path while enjoying a good work-life balance. 

If you thrive in a dynamic work environment, there is always a new horizon to explore. We are proud to offer excellent benefits, challenging work and competitive financial rewards. 

Our employee programs prioritize employees’ well-being and that of their families. We offer a comprehensive benefit plan, education assistance, a wellness/fitness reimbursement and time off to volunteer. 

Social events 
With offices around the world and flexible work arrangements, OpenText strives to make sure all our employees feel connected. Teamwork extends to our social lives too from local social events to company-wide activities, we want our employees to take time to relax and have fun.  

Corporate Citizenship  
Corporate Citizenship is more than a program for us, it is engrained in our purpose, impact, and approach to doing business. Through numerous volunteer initiatives, we support education and innovation for global change.

Explore your career and your potential. Become an OpenText Voyager.

Apply now »