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Cloud Monitoring Specialist

Req id:  26517

Richmond Hill, ON, CA Mississauga, ON, CA Waterloo, ON, CA



As the Information Company, our mission at OpenText is to create software solutions and deliver services that redefine the future of digital. Be part of a winning team that leads the way in Enterprise Information Management. 



The Opportunity:
The candidate will be responsible for maintaining and supporting AWS and VMware Cloud environments and systems, ensuring systems meet operational service levels, and will as necessary support other operational support and application development team members. 


You Are Great At:

•    At least 5 years of related experience in IT operations or support.
•    Intermediate to expert level experience with Linux distributions such as CentOS/RedHat and/or Debian/Ubuntu.
•    Intermediate to expert level experience with Cloud and Virtualization Administration on AWS Cloud Infrastructure, VMware.
•    General understanding of TCP/IP networking
•    Provide Tier 2 and 3 level administration, management and of systems to include installation, configuration, networking, storage, backup & recovery
•    Integration, implementation, and support experience with various core infrastructure services, LDAP (OpenLDAP / Active Directory) NFS, Bind, Apache, SMTP, and other core technologies
•    Experience with various scripting languages (e.g., Python, BASH, PowerShell, Ruby)
•    Familiarity and general knowledge of configuration management with tools such as Ansible / Terraform


What It Takes:
•    College diploma or university degree in the field of computer science, information technology, or related field and/or at least 5+ years of equivalent work experience
•    Certifications in areas related to AWS, Linux, Networking a plus
•    3-5+ years working as a Linux systems administrator
•    Knowledge of general monitoring tools and concepts is a plus. (e.g., Check_MK, Nagios, SCOM, SNMP, Zabbix)
•    General understanding of email software and commercial email best practices/standards (e.g. Postfix, Sendmail, SMTP, DKIM, SPF)
•    Serves as a team member on a 24/7/365 On-Call rotation





OpenText's efforts to build an inclusive work environment go beyond simply complying with applicable laws. Our Employment Equity and Diversity Policy provides direction on maintaining a working environment that is inclusive of everyone, regardless of culture, national origin, race, color, gender, gender identification, sexual orientation, family status, age, veteran status, disability, religion, or other basis protected by applicable laws. Should you require accommodations during the selection process, please contact


Subject to applicable laws and regulations, OpenText’s global vaccination policy requires all employees to be fully vaccinated against COVID-19 to enter an OpenText office. Accommodations may be available for specific roles.


Our growing team is mapping the future of Information Management, and we continue to make new discoveries that expand its boundaries. Join us and be part of a winning team, where the opportunities for your career are limitless. 

From its innovative start as a research project by University of Waterloo professors in 1991, OpenText has grown into a global company with offices in more than 35 countries. Our high- performance culture has forged our growth and is an excellent fit for people looking to push themselves to learn and do more.

It’s our time to lead, and as part of our team, it will be your time too. Our continued growth will provide you the opportunity to explore, learn and chart an exciting career path while enjoying a good work-life balance. 

If you thrive in a dynamic work environment, there is always a new horizon to explore. We are proud to offer excellent benefits, challenging work and competitive financial rewards. 

Our employee programs prioritize employees’ well-being and that of their families. We offer a comprehensive benefit plan, education assistance, a wellness/fitness reimbursement and time off to volunteer. 

Social events 
With offices around the world and flexible work arrangements, OpenText strives to make sure all our employees feel connected. Teamwork extends to our social lives too from local social events to company-wide activities, we want our employees to take time to relax and have fun.  

Corporate Citizenship  
Corporate Citizenship is more than a program for us, it is engrained in our purpose, impact, and approach to doing business. Through numerous volunteer initiatives, we support education and innovation for global change.

Explore your career and potential. Become an OpenText Navigator.

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