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Principal Software Engineer

Req id:  4002

Richmond Hill, ON, CA Virtual, CA



As the Information Company, our mission at OpenText is to create software solutions and deliver services that redefine the future of digital. Be part of a winning team that leads the way in Enterprise Information Management. 


Principal Software Engineer – Cloud Foundry Engineer (Salary: $130K - $150K)


You will help OpenText Cloud Operations get to the next level of Cloud Automation, primarily focusing on our cloud platforms across our diverse product line through good communication with your team, with your manager, and your peers.  You will have the opportunity to define the technologies to be used, how products can be built including containerization, and finally build the underlying platforms supporting products and services.

This job requires you be able to work autonomously, in collaboration with other engineers in Operations as well as Engineering, IT, and Customer Service, and at the direction of the Manager of PaaS Engineering.  Because your work will have visibility by architects, department directors and upper management, frequent communication with your managers and others concerning projects and issues is expected.


  • Promote technical vision in concert with product engineering for VM and containerized product development, deployment, and operationalization
  • Drive a metrics-driven culture and software delivery process using data to measure overall system quality
  • Collaborate in the planning phase of any new or modified business operation that employs the use of components in your domain of responsibility
  • Establish/maintain security guidelines, practices, and departmental procedures
  • Establish/maintain effective customer points of contact (development, infrastructure, teammates) for collaboration and troubleshooting projects related to existing technical issues
  • Help review VM & container platform policies and procedures for the company
  • Provide support, improve, and implement internal infrastructure as code and applications on top of various platforms. Troubleshoot and triage issues as they arise.
  • Work closely with various teams across the organization, including the security team, development team, and operations team for requests for assistance
  • Execute with minimal technical supervision, embrace reliability constraints, and be proactive in contributing improvements to the code base
  • Make recommendations for cost saving options and growth


  • Has expert knowledge of highly distributed system, Linux operational system, structured, non-structured and distributed data platforms, and experience with running server orchestration solutions in production including Cloud Foundry and Kubernetes
  • Has a deep knowledge and multiple year working experience in minimum two backend data services including Kafka, RabbitMQ, PostgreSQL, Redis, Cassandra, Elasticsearch, Zookeeper
  • Has first-hand experience in developing service brokers for multiple backend data services for supporting a large Cloud Foundry implementation in production
  • Strong understanding of security concepts, best practices and how to apply them, such as SSH, public key encryption, access credentials, certificates and its management, TLS, data encryption, and experience externalizing system configuration and properties, securely encrypting connection parameters
  • Expert ability to code in Java, and understand the open service broker, such as, spring cloud open service broker
  • Ability to perform one of programming, such as, Golang, Python for system engineering, and able to write in Bash Shell script for supporting various system installation and configuration
  • Comprehensive DevOps skills including experience with source control using git, artifact, orchestration, configuration, and secret management in concert with CI/CD pipelines
  • Infrastructure & application monitoring experience, such as Zabbix, New Relic APM and infrastructure and data service monitoring
  • Has strong analytical skills as applied to information technology, and can work independently of others in an assignment
  • Has a good understanding of system hardware, storage subsystems, and networking and common data protocols and APIs
  • Can work directly with project managers, infrastructure engineers and software developers
  • Raises awareness on issues that can negatively impact delivering on time and to set specifications
  • Has a desire to keep current with knowledge of technologies, learning new technologies, mastering them, and distributing that knowledge to teammates
  • Can speak honestly, openly, and tactfully with both managers and teammates as a collaborator.
  • Strong experience with identifying and remediating security vulnerabilities
  • Knowledge of public cloud services (AWS, Azure, GCP)
  • Experience delivering projects via Agile methodologies
  • Excellent verbal and written communication skills


  • Demonstrated success in delivering high-quality technology products/services in a fast-paced environment
  • Ability to prioritize well, communicate clearly and understands how to drive a high level of focus and excellence with a strong, talented, opinionated team
  • Sound business judgment, ability to set clear vision and goals and drive the organization in delivering to those goals
  • Proven ability to influence others and strong analytical thinking skills are critical to success in this position
  • Low-drama, high-focus personality
  • Demonstrated ability to conceptualize, manage, and prioritize multiple projects

Job Requirements

  • Required to abide by company policies and adhere to compliance and security of company information, client data and personnel security.
  • All prospective employees must pass a background check

Skills & Experience

  • 10-12+ years experience as a software developer that directly aligns with the specific responsibilities for this position
  • Extensive experience in an iterative development environment and CI/CD practices is a must
  • Experience with K8s and building and managing microservices-based systems a plus



At OpenText we understand and value diversity in our employees and are proud to be an Equal Opportunity Employer. We hire the best talent regardless of race, creed, color, national origin, ancestry, disability, marital status, sex, age, veteran status or sexual orientation. If you require accommodation at any time during the recruitment process please email accommodationrequests@opentext.com. Applicants have rights under Federal Employment Laws including but not limited to: Family and Medical Leave Act (FLMA)Equal Employment Opportunity  and Employee Polygraph Protection Act


Our growing team is mapping the future of Information Management, and we continue to make new discoveries that expand its boundaries. Join us and be part of a winning team, where the opportunities for your career are limitless. 

From its innovative start as a research project by University of Waterloo professors in 1991, OpenText has grown into a global company with offices in more than 35 countries. Our high- performance culture has forged our growth and is an excellent fit for people looking to push themselves to learn and do more.

It’s our time to lead, and as part of our team, it will be your time too. Our continued growth will provide you the opportunity to explore, learn and chart an exciting career path while enjoying a good work-life balance. 

If you thrive in a dynamic work environment, there is always a new horizon to explore. We are proud to offer excellent benefits, challenging work and competitive financial rewards. 

Our employee programs prioritize employees’ well-being and that of their families. We offer a comprehensive benefit plan, education assistance, a wellness/fitness reimbursement and time off to volunteer. 

Social events 
With offices around the world and flexible work arrangements, OpenText strives to make sure all our employees feel connected. Teamwork extends to our social lives too from local social events to company-wide activities, we want our employees to take time to relax and have fun.  

Corporate Citizenship  
Corporate Citizenship is more than a program for us, it is engrained in our purpose, impact, and approach to doing business. Through numerous volunteer initiatives, we support education and innovation for global change.

Explore your career and your potential. Become an OpenText Voyager.

Apply now »