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Sourcing Manager - IT

Req id:  20288

Richmond Hill, ON, CA



As the Information Company, our mission at OpenText is to create software solutions and deliver services that redefine the future of digital. Be part of a winning team that leads the way in Enterprise Information Management. 




OpenText Enterprise Information Management (EIM) technologies and business solutions allow organizations to take full advantage of enterprise information to gain better business insight, capitalize on opportunities to positively impact the business, improve process velocity, reduce risks related to information governance, and protect sensitive information and intellectual property from internal leaks and external threats. With growing volumes and a host of formats to manage and leverage, organizations need to bring structure to the unstructured. By doing so, they will be unleashing the power of information to drive faster decision making, improved agility, strong security policies, and an increased ability to both exploit the opportunities and control the risks of enterprise information.


The Opportunity


The Global Sourcing and Contract Management team helps maximize value from OpenText’s vendor relationships and ensures our business unit stakeholders have the goods and services they need to succeed. You will act as a Sourcing lead and deliver projects in all aspects of the sourcing process, from category assessment, cost savings opportunities, vendor due diligence, RFx process, contract negotiations, and vendor management. You will provide expertise to the team as well as influence category strategies to address internal business needs in various technology areas. Key accountabilities include developing sourcing strategies and programs aligning with strategic objectives; enhancing supplier relationships; ensuring commitments are fulfilled to meet internal client’s needs; presenting recommendations and collaborating with senior management and business unit leads.


IT categories in scope will include but are not limited to: SW, SaaS & Subscriptions, HW, Maintenance and Support services, Infrastructure and Datacenter/Colocation Operations, Network Connectivity, Telecom and Cloud hyper-scaler solutions.


You will act as a change agent as part of our broader Sourcing & Procurement Transformation initiative and collaborate closely with various business partners across the stakeholder groups for their Sourcing needs including Finance and Legal.


You are great at

  • Build and enhance relationships with key stakeholders within the IT and Telecom organization and develop sourcing strategies to meet their requirements
  • Lead and develop a high performing Technology Sourcing team responsible for proactively managing their relationships and pipeline
  • Develop and implement category management plans to reduce costs and increase supplier performance within the IT & Telecom category.
  • Provide IT HW & SW and Telecom expertise to business stakeholders to support informed purchase decisions.
  • Ensure all category related initiatives include requirements globally to maximize OpenText’s purchasing power and leverage.
  • Lead RFX planning & execution. Lead cross-functional teams through major sourcing initiatives.
  • Manage the supplier selection process and provide analytics to ensure informed decisions.
  • Lead commercial negotiations
  • Manage and optimize supplier performance, including contract compliance, continuous improvement, innovations, and reduced total cost of ownership.
  • Lead and drive continuous improvement within the Sourcing & Procurement Organization
  • Participate in financial planning and budgeting development and execution, detailing expected sourcing activity and results for assigned categories.
  • Support the identification of post-merger and acquisition contract and software synergies.
  • Benchmark and identify key industry trends which impact the
  • IT category and/or other products/services as assigned.
  • Develop a continuous network of both internal and external peer relationships and affiliation with related professional organizations.
  • Maintain sound knowledge of industry dynamics and supplier business and pricing models within the category.


What it takes


Skills and Knowledge:

  • High degree of business ethics and accountability
  • Exceptional team leadership skills
  • Category Management and Sourcing experience, including deep understanding of Strategic Sourcing best practices.
  • In depth experience & knowledge of IT Hardware, Software and Telecom networking & datacenter/co-location
  • Oracle, Microsoft, SAP, VMware, AWS, Google and other large B2B licensing and service models
  • Strong leadership skills
  • Excellent communication skills
  • Ability to prioritize in a fast paced environment
  • Ability to maintain perspective and confidence in face of difficult contract negotiations, tight deadlines and client expectations
  • Spirited team player with the ability to work as a positive role model and catalyst for change
  • Ability to foster and motivate cross functional team engagement when leading and negotiating major transactions
  • Strong negotiation and influencing abilities
  • Demonstrated commitment to continuous improvement
  • PC skills (knowledge of accounting/workflow systems, MS Office)
  • Post-merger and acquisition integration experience considered an asset



  • Minimum of 5-7 years of Strategic Sourcing and Category Management experience, previous program or project management experience as well as strong knowledge of business processes, internal controls, and improvement initiatives.
  • Bachelor degree in Business/Commerce, MBA, LLB, Engineering or Supply Chain management preferred
  • Professional designation in Supply Chain Management an asset (PMAC SCMP / CPP, ISM or equivalent)
  • Global mindset required, global experience preferred



OpenText's efforts to build an inclusive work environment go beyond simply complying with applicable laws. Our Employment Equity and Diversity Policy provides direction on maintaining a working environment that is inclusive of everyone, regardless of culture, national origin, race, color, gender, gender identification, sexual orientation, family status, age, veteran status, disability, religion, or other basis protected by applicable laws. Should you require accommodations during the selection process, please contact accomodationrequests@opentext.com).


Our growing team is mapping the future of Information Management, and we continue to make new discoveries that expand its boundaries. Join us and be part of a winning team, where the opportunities for your career are limitless. 

From its innovative start as a research project by University of Waterloo professors in 1991, OpenText has grown into a global company with offices in more than 35 countries. Our high- performance culture has forged our growth and is an excellent fit for people looking to push themselves to learn and do more.

It’s our time to lead, and as part of our team, it will be your time too. Our continued growth will provide you the opportunity to explore, learn and chart an exciting career path while enjoying a good work-life balance. 

If you thrive in a dynamic work environment, there is always a new horizon to explore. We are proud to offer excellent benefits, challenging work and competitive financial rewards. 

Our employee programs prioritize employees’ well-being and that of their families. We offer a comprehensive benefit plan, education assistance, a wellness/fitness reimbursement and time off to volunteer. 

Social events 
With offices around the world and flexible work arrangements, OpenText strives to make sure all our employees feel connected. Teamwork extends to our social lives too from local social events to company-wide activities, we want our employees to take time to relax and have fun.  

Corporate Citizenship  
Corporate Citizenship is more than a program for us, it is engrained in our purpose, impact, and approach to doing business. Through numerous volunteer initiatives, we support education and innovation for global change.

Explore your career and potential. Become an OpenText Navigator.

Apply now »