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Sr. Consultant

Req id:  3417

Rome, Rome, IT

 

OPENTEXT - THE INFORMATION COMPANY

As the Information Company, our mission at OpenText is to create software solutions and deliver services that redefine the future of digital. Be part of a winning team that leads the way in Enterprise Information Management.  

 

 

The opportunity:

 

Working with an outstanding team of consultants and subject matter experts, the OpenText xECM Consultant must be a professional who has an interest in how business processes work and interact with technology in order to deliver world class Enterprise Content Management (ECM) solutions that enable clients to become highly effective businesses. This will be a role based in Rome, Italy.

 

You are great at:

 

  • Communicating and collaborating using strong presentation/oral and written communication skills
  • Leading formal, content management requirements and design workshops
  • Validating and documenting detailed content management requirements, and translating requirements into designs that integrate OpenText’s Content Suite Platform with SAP and other leading applications
  • Implementing business solutions based on OpenText xECM for SAP and Content Server to ensure end-to-end successful system and scenario testing prior to business user hand off.
  • Supporting unit and user acceptance testing
  • Writing and creating clear and concise technical documentation based on requirements and solutions
  • Assisting Sales and Pre-Sales teams throughout the sales cycle in an advisory capacity
  • Keeping the customer updated on the status of reported problems, as well as keeping the ticket tracking system updated with current information on the case
  • Providing suggestions for alternate support options for customer issues that are not related to Open Text’s products
  • Efficiently managing the relationship with customers and thoroughly documenting their cases

 

What it takes:

 

  • Working knowledge of SAP ECC, S4/HANA with technical knowledge of ABAP development
  • Working knowledge of OpenText Content Suite Platform at an integration level as well as system administration and power user level
  • Working knowledge on configuring and creating Connected Workspaces, Perspectives, workflows, and WebReports
  • Working knowledge of OpenText Directory Services
  • Open to travel to client site vs onsite remote up to 50-75% but can vary from project-to-project
  • Good communication skills in English is crucial for the role (reading, writing, and speaking)
  • Strongly developed analytical, problem solving, and trouble shooting skills

 

An added plus would be:

  • Project management certification or skills
  • Technical knowledge of customizing in SAP GUI and FIORI
  • Technical knowledge of OpenText APIs (Content Web Services, REST API etc…)
  • Technical knowledge of SuccessFactors and OData API and role-based permission model
  • Technical knowledge of Salesforce and Lightning interface
  • Programming skills or understanding
  • Previous document management experience
  • An understanding of networking & security
  • Experience of OpenText Software

 

At OpenText we understand and value diversity in our employees and are proud to be an Equal Opportunity Employer.


OPENTEXT - THE INFORMATION COMPANY

Our growing team is mapping the future of Information Management, and we continue to make new discoveries that expand its boundaries. Join us and be part of a winning team, where the opportunities for your career are limitless. 

From its innovative start as a research project by University of Waterloo professors in 1991, OpenText has grown into a global company with offices in more than 35 countries. Our high- performance culture has forged our growth and is an excellent fit for people looking to push themselves to learn and do more.

It’s our time to lead, and as part of our team, it will be your time too. Our continued growth will provide you the opportunity to explore, learn and chart an exciting career path while enjoying a good work-life balance. 

Perks 
If you thrive in a dynamic work environment, there is always a new horizon to explore. We are proud to offer excellent benefits, challenging work and competitive financial rewards. 

Benefits 
Our employee programs prioritize employees’ well-being and that of their families. We offer a comprehensive benefit plan, education assistance, a wellness/fitness reimbursement and time off to volunteer. 

Social events 
With offices around the world and flexible work arrangements, OpenText strives to make sure all our employees feel connected. Teamwork extends to our social lives too from local social events to company-wide activities, we want our employees to take time to relax and have fun.  

Corporate Citizenship  
Corporate Citizenship is more than a program for us, it is engrained in our purpose, impact, and approach to doing business. Through numerous volunteer initiatives, we support education and innovation for global change.

Explore your career and your potential. Become an OpenText Voyager.

Apply now »