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Sr. Deal Desk Manager 1

Req id:  26430

Rome, Rome, IT Madrid, M, ES Paris La Defense Cedex, 75, FR Amstelveen, NH, NL Reading, GB

Hiring Manager: Hilary Ternus  

TAA: Michelle Benstead  

Job Code level: RBP5   

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As the Information Company, our mission at OpenText is to create software solutions and deliver services that redefine the future of digital. Be part of a winning team that leads the way in Enterprise Information Management.
You are great at:

•    Creating and advising alternative/innovative pricing strategies and structures based on specific product set being sold (i.e. Cloud (SaaS), services and on-prem) and that fulfil the customer’s requirements, whilst maximizing profitability and revenue for OpenText
•    Understanding products, pricing, and contracting
•    Drawing insights from pricing and deal structure trends across the region, revenue streams and product sets and advising senior decision makers
•    Working closely with the Sales team and other teams that support the deal cycle such as Legal, Professional Services, Security, Sales Operations, Product, as well as Support to enhance value and consistency across all geographic regions
•    Communicating with Sales and senior executives to provide Deal Desk messaging and to review specific transactions, seeking necessary approvals as required by internal corporate policy
•    Representing CEO and CFO in evaluating and approving transactions for maximum overall value
•    Supporting Sales by owning the preparation of the P&L for Cloud, pricing for on-prem deals, contract renewals and issuing approved pricing
•    Participating in, or leading as required, commercial business terms negotiations with customers and internal stakeholders including the coordination of technical, financial and legal aspects of the deals, whilst always ensuring that the company’s interests and customer needs are maintained
•    Enhancing existing processes to streamline the sales cycle
What it takes:

•    5-10 years of Deal Desk, Finance, Bid Management, Accounting, Legal, Purchasing and/or Sales Operations management background
•    Experience working with senior management to CEO level and cultivating positive working relationships with Sales staff
•    Bachelor’s degree in Finance, Business, Law or similar fields required; Master’s degree and/or Professional designation (in Accounting, Finance or Legal) a plus
•    Exceptional communication and interpersonal skills
•    Fluent in English, additional languages a plus
•    Extensive experience in quickly reading and understanding revenue contracts
•    Cross functional influencing skills
•    Experience in delivering high quality guidance against challenging timelines
•    Experience in working with virtual teams across the world
•    Able to communicate effectively with both technical and commercial specialists involved in the solution development
•    Strong business and financial acumen, and ability to draft commercial language in contracts
•    Cloud services industry experience is a distinct advantage
•    Giving support and assistance to other deal desk managers as required
•    Advanced Excel and PowerPoint skills
•    Strong organizational and time management skills along with the ability to work unsupervised
•    Expertise in the application of US GAAP revenue recognition rules is an asset
•    Some travel may be required
At OpenText we understand and value diversity in our employees and are proud to be an Equal Opportunity Employer. We hire the best talent regardless of sex, national origin, disability or race. If you require accommodation at any time during the recruitment process please email



OpenText's efforts to build an inclusive work environment go beyond simply complying with applicable laws. Our Employment Equity and Diversity Policy provides direction on maintaining a working environment that is inclusive of everyone, regardless of culture, national origin, race, color, gender, gender identification, sexual orientation, family status, age, veteran status, disability, religion, or other basis protected by applicable laws. Should you require accommodations during the selection process, please contact

Subject to applicable laws and regulations, OpenText’s Global Vaccination Policy requires all employees to be fully vaccinated against COVID-19 in order to enter an OpenText office. Accommodations may be available for specific roles.


Our growing team is mapping the future of Information Management, and we continue to make new discoveries that expand its boundaries. Join us and be part of a winning team, where the opportunities for your career are limitless. 

From its innovative start as a research project by University of Waterloo professors in 1991, OpenText has grown into a global company with offices in more than 35 countries. Our high- performance culture has forged our growth and is an excellent fit for people looking to push themselves to learn and do more.

It’s our time to lead, and as part of our team, it will be your time too. Our continued growth will provide you the opportunity to explore, learn and chart an exciting career path while enjoying a good work-life balance. 

If you thrive in a dynamic work environment, there is always a new horizon to explore. We are proud to offer excellent benefits, challenging work and competitive financial rewards. 

Our employee programs prioritize employees’ well-being and that of their families. We offer a comprehensive benefit plan, education assistance, a wellness/fitness reimbursement and time off to volunteer. 

Social events 
With offices around the world and flexible work arrangements, OpenText strives to make sure all our employees feel connected. Teamwork extends to our social lives too from local social events to company-wide activities, we want our employees to take time to relax and have fun.  

Corporate Citizenship  
Corporate Citizenship is more than a program for us, it is engrained in our purpose, impact, and approach to doing business. Through numerous volunteer initiatives, we support education and innovation for global change.

Explore your career and potential. Become an OpenText Navigator.

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