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Document Imaging Administrator 1

Req id:  37125

San Antonio, TX, US


As the Information Company, our mission at OpenText is to create software solutions and deliver services that redefine the future of digital. Be part of a winning team that leads the way in Enterprise Information Management. 

The Opportunity:

The incumbent will perform responsibilities associated with the functions of document preparation, scanning, and visual comparison following operations and processes for customer applications in a production environment. The incumbent will perform the typical responsibilities associated with the functions of document capture operations in an efficient manner.  Errors have the potential for causing delay, expense and/or disruption.


Work is performed at our DCS office in San Antonio, TX. This role is for the first shift, hours of 5 am - 1 pm, Monday – Friday. Due to the confidential nature of our business, cell phones and electronic devices are not allowed on the production floor during work hours.  This policy is strictly enforced.



Prepare documents according to customer specifications
Remove paper clips and staples
Burst multi-part forms into individual pages
Tape small documents
Repair pages as necessary
Make copies required
Arrange and straighten papers for proper feeding through scanner
Maintain document order
Must maintain established quota set for each project


Document Scanning will consist of:
Will scan pre-prepped boxes of documents according to customer specifications on a high-speed scanner
Keep correct records of batches scanned
Scan pages into batches for a pre-determined image count
Responsible for correct document breaks
Responsible for image quality and correcting poor images
Maintain document order
Responsible for basic scanner maintenance
Communicate any issues with the scanner or software to supervisor
Moderate computer skills required to operate scanning programs
Must maintain established images per hour quota set for each project

Document Quality Assurance & Indexing will consist of:
Verify image quality and readability after scanning
Keep correct records of batches verified
If quality issue is detected, rescan corrected image
Responsible for removing document break patch papers
Responsible for image quality
Maintain document order
Knowledge-based data entry including a decision-making process to determine, through investigation, that each individual field is populated with correct information retrieved from various sources
Must maintain established images per hour quota set for each project
Able to type 40 wpm
Moderate computer skills required to operate document imaging programs
Other duties as assigned by incumbent’s supervisor


Microfilm and Large Format Scanning will consist of:
Pull reel, microfiche, jackets, comm fiche and large format according to how they were delivered.
Adjust and record settings before scanning is initiated.
For audit purposes verify quality image and index if necessary.


Education and Typical Years of Experience: (All positions)
High School Diploma or equivalent required. 
Basic reading, writing, and math skills are necessary to follow written orders/instructions and to maintain records.  

Special Requirements: (All positions)
Basic computer skills required
Excellent hand-eye coordination and manual dexterity 
High attention to detail
Ability to work with little supervision and maintain a high level of performance
Working quickly without compromising quality
Prioritization and time management skills
Must be able to lift 35 pounds - continuous requirement through shift
Must be able to work in a structured, fast-paced, production-mailroom environment


While OpenText is an Equal Opportunity Employer, our efforts to build an inclusive work environment go beyond simply complying with applicable laws. Our Employment Equity and Diversity Policy provides direction on maintaining a working environment that is inclusive of everyone, regardless of culture, national origin, race, color, gender, gender identification, sexual orientation, family status, age, veteran status, disability, religion, or other basis protected by applicable laws. Should you require accommodations during the selection process, please contact


Subject to applicable laws and regulations, OpenText’s global vaccination policy requires all employees to be fully vaccinated against COVID-19 to enter an OpenText office to maintain a safe workplace for our employees. 


Our growing team is mapping the future of Information Management, and we continue to make new discoveries that expand its boundaries. Join us and be part of a winning team, where the opportunities for your career are limitless. 

From its innovative start as a research project by University of Waterloo professors in 1991, OpenText has grown into a global company with offices in more than 35 countries. Our high- performance culture has forged our growth and is an excellent fit for people looking to push themselves to learn and do more.

It’s our time to lead, and as part of our team, it will be your time too. Our continued growth will provide you the opportunity to explore, learn and chart an exciting career path while enjoying a good work-life balance. 

If you thrive in a dynamic work environment, there is always a new horizon to explore. We are proud to offer excellent benefits, challenging work and competitive financial rewards. 

Our employee programs prioritize employees’ well-being and that of their families. We offer a comprehensive benefit plan, education assistance, a wellness/fitness reimbursement and time off to volunteer. 

Social events 
With offices around the world and flexible work arrangements, OpenText strives to make sure all our employees feel connected. Teamwork extends to our social lives too from local social events to company-wide activities, we want our employees to take time to relax and have fun.  

Corporate Citizenship  
Corporate Citizenship is more than a program for us, it is engrained in our purpose, impact, and approach to doing business. Through numerous volunteer initiatives, we support education and innovation for global change.

Explore your career and potential. Become an OpenText Navigator.

Nearest Major Market: San Antonio

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