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Team Lead Document Scanning Clerk - 2nd Shift

Req id:  39965

San Antonio, TX, US

OpenText is a global leader in information management, where innovation, creativity, and collaboration are the key components of our corporate culture. As a member of our team, you will have the opportunity to partner with the most highly regarded companies in the world, tackle complex issues, and contribute to projects that shape the future of digital transformation.



The Opportunity:
The incumbent will perform typical responsibilities associated with document prepping, scanning, and visual comparison between paper documents and digital images of that paper document and data entry. These include but are not limited to efficiently viewing and comparing image quality and key required data.

This is an office based position with shift timing from 2 pm - 10 pm. 

What you will be doing:

    Must be able to lift 35 pounds
    Remove paper clips and staples
    Burst multi-part forms into individual pages
    Tape up small documents
    Repair pages as necessary
    Make any copies required
    Arrange and straighten papers for proper feeding through scanner
    Document order will be maintained
    Insert poor document notice in front of documents that are in such poor condition that the scanned image will be of poor quality
    Insert a toggle patch it indicate a photograph is the next document
    Will scan pre-prepped boxes of documents**
    Keep correct records of batches prepped, scanned, and image quality
    Scan pages into batches for a pre-determined image count
    Responsible for correct document breaks
    Responsible for image quality
    Maintain document order
    Insert “poor document notice” behind the scanned image of a poor quality original document
    Responsible for basic scanner maintenance
    Must maintain established images per hour quota set for each project
    Verify image quality and readability after scanning.
    Keep correct records of batches verified.
    If a quality issue is detected, rescan the corrected image.
    Responsible for removing document break patch papers.
    Responsible for returning sealed documents into envelopes and tagged as sealed
    Communicate any issues with the scanner or software with staff and manager
    Knowledge-based data entry including a decision-making process to determine, through investigation, that each individual field is populated with correct information retrieved from various sources
    Keep correct records of batches indexed
    Must maintain established images per hour quota set for each project


    Assist the Production Manager with leading and managing onsite staff 
    Communicate issues with customer and production manager
    Report volumes and generate daily reports
    Other duties as assigned    

Education and Typical Years of Experience:
High School Diploma or equivalent. Basic reading and writing skills are necessary to follow written orders/instructions and to maintain records.

Special Requirements: 
Must be able to key 40 wpm with less than 3% error rate.



OpenText's commitment to diversity and inclusion surpasses legal requirements, evident in our Equal Employment Opportunity Statement of Policy which promotes a respectful and empowering environment for employees of all backgrounds, culture, national origin, race, color, gender, gender identification, sexual orientation, family status, age, veteran status, disability, religion, or other basis protected by applicable laws. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please contact us at Our proactive approach fosters collaboration, innovation, and personal growth, enriching OpenText's vibrant workplace.

We believe that our values are the compass that steers us in the right direction and helps us stay true to our mission. These values will not only guide our everyday decisions but also influence our strategic direction and the way we work. They reflect who we are as individuals and as a collective force, uniting us in our shared purpose. 

We create economic growth that is inclusive and sustainable. 

The world’s most trusted companies trust OpenText, and we demonstrate this in our actions as individuals, as a company, and as technology. 

We build global communities of purpose and challenge by supporting each other to exceed expectations and solve complex problems. 

We set high standards and exceptions, to learn, to be better. 

We tap into our creativity to deliver incredible experiences for customers, to ourselves, and for our planet. 

We believe a workplace should be human above all else. We ask excellence of our employees and reward it by creating an environment that is welcoming, challenging and that encourages real growth and development, not empty platitudes, or trinkets.” - Mark Barrenechea, CEO & CTO

Nearest Major Market: San Antonio

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