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Cloud Applications Engineer

Req id:  33335

Shanghai, SH, CN



As the Information Company, our mission at OpenText is to create software solutions and deliver services that redefine the future of digital. Be part of a winning team that leads the way in Enterprise Information Management. 



OpenText is the market leader in Enterprise Content Management platforms. 
The Applications engineering team is looking for an engineer who has solid knowledges and experiences. 
The position will be responsible for setting up and managing various applications services to support OpenText services on cloud. 
We need a passionate individual who can scale across roles and is flexible to work with a diverse team.


Job responsibilities:
Provide technical support, administration, and monitoring of Linux systems within a cloud environment and on physical servers.
Provide support for the installing, deploying, troubleshooting and maintenance of various applications.
Deploy system automation technologies to streamline development, testing and operational activities 
Contribute to a library of provisioning and management scripts, and help manage extensive monitoring and alerts.
Optimizing applications by integrating new technologies and performing upgrades.
Keeping up with advancements in application engineering and new technologies.
Support customer requirements in a 24/7/365 mission environment and be able to provide on-call support during outages occurring after hours.
Collaborates well with other engineers and other engineering groups, voluntarily shares information 
Produce technical design documentation for the operations team 

Desired Skills & Experience:
Solid knowledge of Linux networking, CPU, memory and filesystem.
Experience with administering in customer-facing, high-availability, large scale environments.
Experience with Scripting/Automation through Linux Shell scripts, python or other scripting languages. 
Experience with log reviews, incident analysis and problem-solving skills.
Experience with one or more of the following tools: terraform\ansible\git\Jenkins;
Knowledge and experience of cloud services and the cloud ecosystem, such as AWS, GCP, Azure, Alibaba Cloud. (good to have)
Experience in Nginx, Apache, Tomcat, Load balancer and SSL certificates. (good to have)
Ability to learn and evaluate new technology. 


1+ years experiences as an applications engineer.
Bachelor's degree in computer science, information technology, information systems, or similar.




OpenText's efforts to build an inclusive work environment go beyond simply complying with applicable laws. Our Employment Equity and Diversity Policy provides direction on maintaining a working environment that is inclusive of everyone, regardless of culture, national origin, race, color, gender, gender identification, sexual orientation, family status, age, veteran status, disability, religion, or other basis protected by applicable laws. Should you require accommodations during the selection process, please contact


Our growing team is mapping the future of Information Management, and we continue to make new discoveries that expand its boundaries. Join us and be part of a winning team, where the opportunities for your career are limitless. 

From its innovative start as a research project by University of Waterloo professors in 1991, OpenText has grown into a global company with offices in more than 35 countries. Our high- performance culture has forged our growth and is an excellent fit for people looking to push themselves to learn and do more.

It’s our time to lead, and as part of our team, it will be your time too. Our continued growth will provide you the opportunity to explore, learn and chart an exciting career path while enjoying a good work-life balance. 

If you thrive in a dynamic work environment, there is always a new horizon to explore. We are proud to offer excellent benefits, challenging work and competitive financial rewards. 

Our employee programs prioritize employees’ well-being and that of their families. We offer a comprehensive benefit plan, education assistance, a wellness/fitness reimbursement and time off to volunteer. 

Social events 
With offices around the world and flexible work arrangements, OpenText strives to make sure all our employees feel connected. Teamwork extends to our social lives too from local social events to company-wide activities, we want our employees to take time to relax and have fun.  

Corporate Citizenship  
Corporate Citizenship is more than a program for us, it is engrained in our purpose, impact, and approach to doing business. Through numerous volunteer initiatives, we support education and innovation for global change.

Explore your career and potential. Become an OpenText Navigator.

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