VP, Professional Services APAC

OPENTEXT 
OpenText is a global leader in information management, where innovation, creativity, and collaboration are the key components of our corporate culture. As a member of our team, you will have the opportunity to partner with the most highly regarded companies in the world, tackle complex issues, and contribute to projects that shape the future of digital transformation.

The Vice President, Professional Service Delivery APAC will lead the implementation of projects for OpenText software solutions in the Asia Pacific Region

Reporting to SVP of Professional Services and serving as an integral member of the senior leadership team, this vice president will manage the projects in the Asia Pacific Region, develop the project management policies, manage customer escalations, integrate into the sales bid process/review, and perform revenue and margin forecasting.  The position will be front facing with the customers for projects being implemented with OpenText resources.

The Vice President, Professional Services Delivery will be a hands-on senior leader who can provide counsel to the SVP of Professional Services, manage multiple projects and customers, lead program managers and, and develop compelling thought leadership and implement new methods of making OpenText world class in Professional Services.

WHAT THE ROLE OFFERS

• Responsible for the delivery or revenue and margin target in Asia Pacific
• Provide strategic vision and implementation of that vision for the project management of professional services project in Asia Pacific Region
• Manage a team of Project Managers working on working on customers projects.
• Primary connection for practice leadership on staffing and delivering projects in the region.
• Manage customer escalations on projects.
• Forecast and take responsibility for revenue generation.
• Manage external consultants for Project management.
• Ensure bid review and cost estimates for program.

WHAT YOU NEED TO SUCCEED

• Experience with and passion for delivering complex software professional services.

• PMP certification
• Demonstrated ability to successfully plan, implement, and deliver software solutions to fortune 500 companies
• Managing complex requirements and customers

Demonstrated leadership and organizational skills with distributed teams:

• Organizing resources from both the Project management and the technical resources from technical practices inside of OpenText

Experience managing complex project and teams:

• 10+ years of managing global and remote teams for professional services on enterprise software solutions.
• Ability to identify, retain and grow talent required for successful website development & maintenance.
• Requirements negotiation skills

OpenText's efforts to build an inclusive work environment go beyond simply complying with applicable laws. Our Employment Equity and Diversity Policy provides direction on maintaining a working environment that is inclusive of everyone, regardless of culture, national origin, race, color, gender, gender identification, sexual orientation, family status, age, veteran status, disability, religion, or other basis protected by applicable laws.

If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please contact us at hr@opentext.com. Our proactive approach fosters collaboration, innovation, and personal growth, enriching OpenText's vibrant workplace.