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Senior Project Manager (Cloud Services)

Req id:  34838

Southfield, MI, US



As the Information Company, our mission at OpenText is to create software solutions and deliver services that redefine the future of digital. Be part of a winning team that leads the way in Enterprise Information Management. 



The Opportunity:
The Cloud Services Project Manager role entails the management of large, complex B2B solutions and critical strategic customer accounts.  To succeed, the Program Manager must have demonstrated a high level of success in delivering large scale solutions and working closely with clients to build an effective partnership. 

You are great at:

  • Developing and maintaining customer relationships, managing customer objectives and expectations with a high level of drive and confidence
  • Identifying and executing continuous improvement initiatives that improve efficiencies and cost   
  • Providing reporting and visibility of program status/KPI’s for customer and organizational leaders, with a strong business acumen and with strong written and verbal communications
  • Developing delivery milestone reviews, managing scheduling and cost control to a structured methodology following governance and industry best practices  
  • Managing relationships with both internal and external cross functional support teams in the Sales, IT, Operations, Support and Engineering organizations
  • Providing solution delivery consultation, working closely to align with customer strategic planning  


What it takes to excel:

  • 5 to 10 years of Project/ Program Management experience preferred
  • Experience managing large accounts (10+ resources, 12+ months, $1M+) Global project management experience a plus
  • Experience managing delivery using multiple methodologies and disciplines
  • Dynamic Problem Solver with customer focus
  • Ability to motivate a team to meet tight project timelines
  • Experience with project task planning, resource forecasting and management  
  • Detail-oriented with deep experience in project status & budget reporting
  • Must have very strong interpersonal and communication skills including a demonstrated ability to partner with others, and be able manage complex relationships
  • Ability to quickly and effectively triage escalations and drive resolution
  • Bachelor’s Degree in Business, Computer Science or related field and experience with Six-Sigma Process or similar methodologies
  • PMP certification a Plus




OpenText's efforts to build an inclusive work environment go beyond simply complying with applicable laws. Our Employment Equity and Diversity Policy provides direction on maintaining a working environment that is inclusive of everyone, regardless of culture, national origin, race, color, gender, gender identification, sexual orientation, family status, age, veteran status, disability, religion, or other basis protected by applicable laws. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please contact us at 1-800-499-6544.


Our growing team is mapping the future of Information Management, and we continue to make new discoveries that expand its boundaries. Join us and be part of a winning team, where the opportunities for your career are limitless. 

From its innovative start as a research project by University of Waterloo professors in 1991, OpenText has grown into a global company with offices in more than 35 countries. Our high- performance culture has forged our growth and is an excellent fit for people looking to push themselves to learn and do more.

It’s our time to lead, and as part of our team, it will be your time too. Our continued growth will provide you the opportunity to explore, learn and chart an exciting career path while enjoying a good work-life balance. 

If you thrive in a dynamic work environment, there is always a new horizon to explore. We are proud to offer excellent benefits, challenging work and competitive financial rewards. 

Our employee programs prioritize employees’ well-being and that of their families. We offer a comprehensive benefit plan, education assistance, a wellness/fitness reimbursement and time off to volunteer. 

Social events 
With offices around the world and flexible work arrangements, OpenText strives to make sure all our employees feel connected. Teamwork extends to our social lives too from local social events to company-wide activities, we want our employees to take time to relax and have fun.  

Corporate Citizenship  
Corporate Citizenship is more than a program for us, it is engrained in our purpose, impact, and approach to doing business. Through numerous volunteer initiatives, we support education and innovation for global change.

Explore your career and potential. Become an OpenText Navigator.

Apply now »