Consultant

OPENTEXT - THE INFORMATION COMPANY

As the Information Company, our mission at OpenText is to create software solutions and deliver services that redefine the future of digital. Be part of a winning team that leads the way in Enterprise Information Management.  

OpenText™ Business Network is a cloud platform that facilitates efficient, secure and compliant collaboration across digital ecosystems of people, systems and things. Business Network provides the necessary digital exchange foundation, process orchestration and business insights to optimize processes across an extended ecosystem—including supply chain, corporate-to-bank connectivity, order management, payments, customer notifications and more. The platform is comprised of multiple solutions that simplify the inherent complexities of business to business (B2B) data exchange and offer insights that drive operational efficiencies, speed time to revenue and improve customer satisfaction. From a foundation for global messaging and data integration to analytics for process optimization to secure access and collaboration portals, OpenText Business Network powers the world’s leading businesses in Retail, Consumer Goods, Automotive, High Tech, Industrial Manufacturing, Financial Services and Healthcare.

The Opportunity

Working within Cloud Delivery Services the Consultant is an individual contributor who acts as a primary point of contact for implementing customers’ requests regarding addition of new trading partners, document types, and connection types.  In their work the Consultant utilize their ability to combine systems integration and service delivery knowledge.  More specifically they will create/update technical specifications and create/update maps using OpenText translation software, carry out integration tasks to deploy maps to pre-production and production environments and setup Trading Partner connectivity using common communications standards such as ftp, http, AS2, SFTP, etc. 

You are great at

• Acting as the technical lead or technical specialist in customer data integration projects. 
• Defining and developing data integrations including planning, documentation, implementation, testing, troubleshooting, and deploying customer connections with trading partners. 
• Interacting with customers to understand their business requirements and to develop and maintain good customer relations. 
• Analyzing customer requirements, data integrations and interfaces. 
• Implementing changes for existing data integrations. 
• Follow policies and best practice mapping to define map rules based on client’s requirements.
• Create test case scenarios and write expected output according to specifications.
• Form test files according to the test case scenarios.
• Perform functional testing for each field/segment with change.
• Investigate and conduct root-cause-analysis for issues/defects raised by client during client testing.
• Deliver project status updates to clients, project managers and counterparts as necessary.

What it takes

Must have:

• BSc in Computer Science/other technical discipline or equivalent experience.
• Intermediate knowledge of programming and experience e.g. JavaScript, Java, C#, C++, etc.
• Strong Customer focus, customer satisfaction oriented.
• Quick learner and able to retain a broad range of information in a rapid and complex technical environment.
• Excellent written and oral communications skills.
• Ability to make sound and well-informed decisions and understand the impact and implications of decisions.
• Excellent problem solving skills and logical thinking techniques.  Experience in identifying and analysing problems; distinguishing between relevant and irrelevant information to make logical decisions; providing solutions to individual and organizational problems.  Develops reasonable options for solutions when required for decision making.
• Excellent Teamwork/Collaboration skills:  Inspires and motivates others toward goal accomplishments; develops and sustains cooperative working relationships.
• Ability to handle multiple priorities in a fast-paced environment and be able to work independently.
• Good communication skills in Finnish and English.

Desirable:

• EDI standards (EDIFACT, TRADACOMS, X12, VDA, XML, IDoc), and B2B integration.
• EDI Mapping processes and Map Specifications.
• Communications standards such as ftp, AS2, https.
• Additional European language.

At OpenText we understand and value diversity in our employees and are proud to be an Equal Opportunity Employer.

Subject to applicable laws and regulations, OpenText’s Global Vaccination Policy requires all employees to be fully vaccinated against Covid 19 in order to enter an OpenText office. Accommodations may be available.