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Citrix Administrator

Req id:  33383

Burlington, MA, US



As the Information Company, our mission at OpenText is to create software solutions and deliver services that redefine the future of digital. Be part of a winning team that leads the way in Enterprise Information Management. 



The Opportunity: 
As a Lead Cloud Systems Administrator with the Citrix Team, at OpenText, you will be responsible for delivering and supporting large-scale Citrix platforms which provide our employees with access to commercial environments.
The ideal candidate will be a team player, have previous experience managing a Citrix environment for a large organization, and a sound understanding of the technologies we support.


You are great at: 
•    Leading the resolution of high-risk and complex problems
•    Proactively managing systems to reduce reoccurring issues
•    Delivering support to internal customers, which will include identifying Citrix issues, as well as network and hosted application issues and working with other teams to resolve them. 
•    Investigation, design, and implementation of new Citrix features to enhance the existing environment.
•    Prioritizing workloads effectively in a time-critical environment
•    Working independently within a geographically dispersed team


What it takes: 
•    Experience managing Cloud (AWS and/or GCP), on Premise, and Hybrid Citrix environments
•    Experience in Citrix DaaS administration including PVS and MCS, and Citrix ADC
•    Working knowledge of AWS Hyperscaler, and preferably GCP or Azure, including the ability to write infrastructure as code 
•    Experience with FedRAMP standards and FIPs Compliance as it relates to Citrix deployments
•    Experience in Windows 2019 Server Systems Administration, preferably including Active Directory, Group Policy, and Patch Management
•    Experience running a Citrix environment hosted on a VMware platform
•    Basic Network troubleshooting skills
•    Ability to handle and prioritize workloads and work effectively in a time-critical environment
•    Excellent communication skills, both oral and written
•    Familiarity and experience with ITIL processes, especially Incident and Change management
•    Willingness to join an on-call rotation




While OpenText is an Equal Opportunity Employer, our efforts to build an inclusive work environment go beyond simply complying with applicable laws. Our Employment Equity and Diversity Policy provides direction on maintaining a working environment that is inclusive of everyone, regardless of culture, national origin, race, color, gender, gender identification, sexual orientation, family status, age, veteran status, disability, religion, or other basis protected by applicable laws. Should you require accommodations during the selection process, please contact


Our growing team is mapping the future of Information Management, and we continue to make new discoveries that expand its boundaries. Join us and be part of a winning team, where the opportunities for your career are limitless. 

From its innovative start as a research project by University of Waterloo professors in 1991, OpenText has grown into a global company with offices in more than 35 countries. Our high- performance culture has forged our growth and is an excellent fit for people looking to push themselves to learn and do more.

It’s our time to lead, and as part of our team, it will be your time too. Our continued growth will provide you the opportunity to explore, learn and chart an exciting career path while enjoying a good work-life balance. 

If you thrive in a dynamic work environment, there is always a new horizon to explore. We are proud to offer excellent benefits, challenging work and competitive financial rewards. 

Our employee programs prioritize employees’ well-being and that of their families. We offer a comprehensive benefit plan, education assistance, a wellness/fitness reimbursement and time off to volunteer. 

Social events 
With offices around the world and flexible work arrangements, OpenText strives to make sure all our employees feel connected. Teamwork extends to our social lives too from local social events to company-wide activities, we want our employees to take time to relax and have fun.  

Corporate Citizenship  
Corporate Citizenship is more than a program for us, it is engrained in our purpose, impact, and approach to doing business. Through numerous volunteer initiatives, we support education and innovation for global change.

Explore your career and potential. Become an OpenText Navigator.

Nearest Major Market: Boston

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