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Account Executive

Req id:  17541

Tokyo, Tokyo, JP



As the Information Company, our mission at OpenText is to create software solutions and deliver services that redefine the future of digital. Be part of a winning team that leads the way in Enterprise Information Management.  



Position: Account Executive

Reports to: Sales, Operating Officer, Japan 

Location: Nagoya/Tokyo



Basic Summary

  • The “Account Executive” is an extremely important position for OPENTEXT Japan; this position is a senior position.
  • This position need to cover “The strategic Customer for Opentext”, approx. 8 customer of top 40 strategic customers..
  • This position requires autonomy, strategic thinking, self-motivation and a can-do attitude.


Skills & Experience Summary




  • Responsible for all the business with “the Account”.
  • Instill the value of OPENTEXT services deeply into “the Account” to sustain the contracts and the revenue from them.
  • Widen the sales sphere within the group of “the Account” and its business partners globally.






  • In order to respond to all the needs from “the Account”, the sales activities are to be based in OPENTEXT Tokyo office.
  • Planning, implementing, and executing of the business plan.
  • His/her responsibilities encompass sales, marketing, delivery of service, providing post-sales support, i.e. to become the strategic business partner for “the Account”.


Size, Scope & Complexity of the Management Challenge



  • The candidate is mandated to complete all the initial sales training within 3 months from the starting date.
  • He/she is expected to master all the service line-ups, and the required general technical skills, and then will, with “autonomy”, engage in sales activities in synergy with the company’s sales strategy.


Changes, Upgrades or Improvements Required

日本における最大顧客である「対象企業」を責任者となる為、Global Mgmt. Team の注目度も一際高い。


  • This successful candidate will be the account manager of the biggest client in Japan for OPENTEXT, therefore the attention and expectation on him/her is significantly high.
  • He/she is mandated to contact/interface with the Global Management Team for establishing mid-long term business strategies, as well interact and report to them as frequently as possible.


Problems to Be Solved






  • Have a clear picture of the business of “the Account” from a wider perspective, and present proposals to contribute to the growth of “the Account” strategically.
  • Be accountable for the superiority of OPENTEXT services in terms of both technology and business.
  • Establish and maintain a good business relationship with “the Account”.
  • Operation and development of the Nagoya office, and the skills necessary for internal communication and management with the other business functions.


Interpersonal/Team Skills Required





  • The current Solution Consultant is your partner, and it is essential for you to build a strong relationship with him in a short period of time in order to achieve the business goals.
  • In the Sales team, multi-lateral communication and cooperation with the team members is important to achieve the annual target as one team. Proactive and purpose-oriented actions are required. It is equally important to build trust and relationships with other business units.


Creative & Strategic Job Requirements


そのためにはAutomotive Industry のみならず、他の業界や国内外のビジネスのトレンドや経済情勢等も把握している必要がある。


  • It would be necessary to analyze the competitor to make a strategic business plan, and to adopt the best tactical strategy. In order to do that, it is also important to have a clear understanding of the global economy, and industries in addition to the automotive sector.



The vision that OPENTEXT Management Team provides is:

Connecting the World as the #1 B2B Integration Service Company

  • This can be attained by – delivering an unparalleled customer experience.
  • By offering the most innovative cloud-based solutions and services – through highly talented and engaged employees.


特にunparalleled customer experience は強調されている。これは営業だけで実現できるものではないので、お客様の信頼を勝ち得るには自社の他のファンクションに関する理解と協業が不可欠となる。そのために必要なことを柔軟に創造していくことが求められる。


  • Special focus is required for an “unparalleled customer experience”.
  • Achievement is not solely the result of sales efforts: In order to win the trust by the clients; communication and cooperation with other business units internally is indispensable.
  • OPENTEXT is seeking a creative and flexible professional to achieve optimal results at our firm.


Key Essential Traits:

  • Proven sales strategist and performer within the automotive industry.
  • Strong solution selling skills with a proven track record of developing business within Japan’s large, traditional organizations.
  • Past success with driving business at the “C” level.
  • Knowledge of SCM, Logistics, Procurement, Production etc.
  • Proven success building and developing a business of a similar size and scope, with a can-do attitude.
  • Ability to build long-term business, by offering an excellent customer experience.
  • A team player who realizes the benefits of internal organizational infrastructure support.
  • Accustomed and motivated to reporting to an overseas senior executive.



  • IT業界での10年以上の経験
  • SI経験
  • SCM、物流業務、生産管理、販売管理等、業務知識を持っていること
  • ソフトウェアまたはCloud等のITサービス販売の経験
  • 大手製造業向け営業経験
  • 優れた顧客経験を提供することにより、長期的なビジネスを構築する能力。
  • 英語Skill (参考:TOEIC 600以上)
  • 日本の大規模な組織内での営業経験
  • 「対象企業」と、強いリレーションを持っていること、または持てること。
  • 「対象企業」からの無理難題な強い要求に対し、OPENTEXTとして対応可能な範囲をマッピングでき、「対象企業」の主張に対し適切に対応出来ること



At OpenText we understand and value diversity in our employees and are proud to be an Equal Opportunity Employer.


Our growing team is mapping the future of Information Management, and we continue to make new discoveries that expand its boundaries. Join us and be part of a winning team, where the opportunities for your career are limitless. 

From its innovative start as a research project by University of Waterloo professors in 1991, OpenText has grown into a global company with offices in more than 35 countries. Our high- performance culture has forged our growth and is an excellent fit for people looking to push themselves to learn and do more.

It’s our time to lead, and as part of our team, it will be your time too. Our continued growth will provide you the opportunity to explore, learn and chart an exciting career path while enjoying a good work-life balance. 

If you thrive in a dynamic work environment, there is always a new horizon to explore. We are proud to offer excellent benefits, challenging work and competitive financial rewards. 

Our employee programs prioritize employees’ well-being and that of their families. We offer a comprehensive benefit plan, education assistance, a wellness/fitness reimbursement and time off to volunteer. 

Social events 
With offices around the world and flexible work arrangements, OpenText strives to make sure all our employees feel connected. Teamwork extends to our social lives too from local social events to company-wide activities, we want our employees to take time to relax and have fun.  

Corporate Citizenship  
Corporate Citizenship is more than a program for us, it is engrained in our purpose, impact, and approach to doing business. Through numerous volunteer initiatives, we support education and innovation for global change.

Explore your career and potential. Become an OpenText Navigator.

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