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Business Analyst

Req id:  33840

Tokyo, Tokyo, JP



As the Information Company, our mission at OpenText is to create software solutions and deliver services that redefine the future of digital. Be part of a winning team that leads the way in Enterprise Information Management. 




Position Summary:

The Business Analyst performs as a subject matter expert to support OpenText Professional Services implementations. They must have the ability to interpret business process requirements and produce technical specifications, project documentation and coordinate development activities with global development teams. This is a customer facing role and requires excellent communication skills and the ability to manage priorities across multiple projects. As the lead analyst on projects the Senior Business Analyst also provides overall leadership to analyst and mapping teams by setting priorities, technical direction and ensuring consistent quality deliverables and best practices are followed.


Job responsibilities:

• Interpret business requirements and produce technical specifications for map development • Work cross-functionally to define implementation design and functional requirements definition

• Provide consulting services to customers on mapping correlations based on EDI / Electronic Commerce best practices

• Provide consulting services to customer on business application requirements needed to support trading partner EDI / Electronic Commerce requirements

• Provide leadership to the mapping and analyst team on best practices and OpenText implementation methodologies

• Work on multiple, large, complex projects

• Establish priorities for map development based on project requirements

• Assist in identifying and resolving issues during unit and customer acceptance testing

• Provide status reports and escalate issues to Project Manager


Job Requirements:

• 5+ years in systems analysis, design, integration and development experience

• EDI / EC / B2B experience as an EDI business analyst or Enterprise level system integration • Excellent knowledge of data translation product

• Proven requirement gathering and analytical skills with complex client problems

• Proven ability to provide technical leadership

• Strong verbal and written communications skills

• Fluent English read/write/speak


Desired Skills:

• Knowledge of EDI mapping software

• Experience with X12, EDIFACT, EIAJ and XML standards



OpenText's efforts to build an inclusive work environment go beyond simply complying with applicable laws. Our Employment Equity and Diversity Policy provides direction on maintaining a working environment that is inclusive of everyone, regardless of culture, national origin, race, color, gender, gender identification, sexual orientation, family status, age, veteran status, disability, religion, or other basis protected by applicable laws. Should you require accommodations during the selection process, please contact


Our growing team is mapping the future of Information Management, and we continue to make new discoveries that expand its boundaries. Join us and be part of a winning team, where the opportunities for your career are limitless. 

From its innovative start as a research project by University of Waterloo professors in 1991, OpenText has grown into a global company with offices in more than 35 countries. Our high- performance culture has forged our growth and is an excellent fit for people looking to push themselves to learn and do more.

It’s our time to lead, and as part of our team, it will be your time too. Our continued growth will provide you the opportunity to explore, learn and chart an exciting career path while enjoying a good work-life balance. 

If you thrive in a dynamic work environment, there is always a new horizon to explore. We are proud to offer excellent benefits, challenging work and competitive financial rewards. 

Our employee programs prioritize employees’ well-being and that of their families. We offer a comprehensive benefit plan, education assistance, a wellness/fitness reimbursement and time off to volunteer. 

Social events 
With offices around the world and flexible work arrangements, OpenText strives to make sure all our employees feel connected. Teamwork extends to our social lives too from local social events to company-wide activities, we want our employees to take time to relax and have fun.  

Corporate Citizenship  
Corporate Citizenship is more than a program for us, it is engrained in our purpose, impact, and approach to doing business. Through numerous volunteer initiatives, we support education and innovation for global change.

Explore your career and potential. Become an OpenText Navigator.

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