Business Analyst

OPENTEXT - THE INFORMATION COMPANY

As the Information Company, our mission at OpenText is to create software solutions and deliver services that redefine the future of digital. Be part of a winning team that leads the way in Enterprise Information Management. 

Position Summary:

The Business Analyst performs as a subject matter expert to support OpenText Professional Services implementations. They must have the ability to interpret business process requirements and produce technical specifications, project documentation and coordinate development activities with global development teams. This is a customer facing role and requires excellent communication skills and the ability to manage priorities across multiple projects. As the lead analyst on projects the Senior Business Analyst also provides overall leadership to analyst and mapping teams by setting priorities, technical direction and ensuring consistent quality deliverables and best practices are followed.

Job responsibilities:

• Interpret business requirements and produce technical specifications for map development • Work cross-functionally to define implementation design and functional requirements definition

• Provide consulting services to customers on mapping correlations based on EDI / Electronic Commerce best practices

• Provide consulting services to customer on business application requirements needed to support trading partner EDI / Electronic Commerce requirements

• Provide leadership to the mapping and analyst team on best practices and OpenText implementation methodologies

• Work on multiple, large, complex projects

• Establish priorities for map development based on project requirements

• Assist in identifying and resolving issues during unit and customer acceptance testing

• Provide status reports and escalate issues to Project Manager

Job Requirements:

• 5+ years in systems analysis, design, integration and development experience

• EDI / EC / B2B experience as an EDI business analyst or Enterprise level system integration • Excellent knowledge of data translation product

• Proven requirement gathering and analytical skills with complex client problems

• Proven ability to provide technical leadership

• Strong verbal and written communications skills

• Fluent English read/write/speak

Desired Skills:

• Knowledge of EDI mapping software

• Experience with X12, EDIFACT, EIAJ and XML standards

OpenText's efforts to build an inclusive work environment go beyond simply complying with applicable laws. Our Employment Equity and Diversity Policy provides direction on maintaining a working environment that is inclusive of everyone, regardless of culture, national origin, race, color, gender, gender identification, sexual orientation, family status, age, veteran status, disability, religion, or other basis protected by applicable laws. Should you require accommodations during the selection process, please contact accommodationrequests@opentext.com.