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Cloud Infrastructure Administrator

Req id:  29693

Tokyo, Tokyo, JP



As the Information Company, our mission at OpenText is to create software solutions and deliver services that redefine the future of digital. Be part of a winning team that leads the way in Enterprise Information Management. 



What is the role?

This is a technical leadership position for the OpenText global B2B Trading Grid platform.

As the Systems Engineering Programmer, you have the responsibility of reviewing, planning and evaluating  the hardware ,software and custom deployments to the organization’s global CLOUD production infrastructure. You have the added responsibility of being a subject matter expert in multiple platforms/systems and open source software like tomcat/apache. You will have detailed technical knowledge of multiple system types and open source technologies and the ability to collaborate cross functionally and communicate with customers.

You will participate in a cross-functional team accountable to develop, administer and coordinate all phases of CLOUD_OPS platform support, including infrastructure design, capacity planning, configuration management and day-to-day operational support. You will keep abreast of government regulations applicable to systems operations and ensure corporate compliance.


What you will be doing:

  • Work with other departments and seamlessly implement any production changes, especially to servers/storages and OS/middleware in Japan data centers,  required.
  • Create and maintain preventative maintenance schedules for given system element.
  • Provide occasionally Oncall ‘tier3’ support of specific production system section.
  • Deploy all new production server fully configured and install the software to them.
  • Provide documentation for all new design implementations engineered from within the group or assist in documentation for projects jointly engineered with other departments.
  • Develop and maintain production server documentation.
  • Cross-Train production support & engineering personnel to ensure knowledge is held by multiple individuals.
  • Join the customer projects as an expert of the infrastructure when required.







The ideal candidate will have a proven record that fulfills the majority of these requirements:

  • 8+ years of industry engineering experience.
  • Experienced with some virtualization platforms
  • Unix expert with detailed Linux experience
  • Experienced with one or more open source software deployment and maintenance like tomcat/apache, HP operations manager/Ansible
  • Strong and current experience in infrastructure technologies
  • English to be able to communicate with other regional colleagues verbally and in e-mails
  • Experienced with the customer management and communication.
  • Record of achieving objectives; successful project completion, within budget and time frame
  • Literate, communicative, client-friendly and flexible
  • ITIL foundation certification highly preferred
  • Business level Japanese
  • Business level English (TOEIC 730+)



Nice to have

  • Experienced with the storage and DB like ORACLE
  • Experienced with cloud service, B2B , EDI
  • Experienced with IBM Mainframe
  • Experienced with ACMS , HULFT
  • Experienced in general Network Engineering skills like;

   Network Devices: Routers, Switches, Firewalls, Load Balancers

   Network Skills: TCP/IP, routing protocols (EIGRP, BGP, IPSec VPN), Layer2/3 switching and VLAN configuration, Firewall security policy.




OpenText's efforts to build an inclusive work environment go beyond simply complying with applicable laws. Our Employment Equity and Diversity Policy provides direction on maintaining a working environment that is inclusive of everyone, regardless of culture, national origin, race, color, gender, gender identification, sexual orientation, family status, age, veteran status, disability, religion, or other basis protected by applicable laws. Should you require accommodations during the selection process, please contact


Subject to applicable laws and regulations, OpenText’s global vaccination policy requires all employees to be fully vaccinated against COVID-19 to enter an OpenText office. Accommodations may be available for specific roles.


Our growing team is mapping the future of Information Management, and we continue to make new discoveries that expand its boundaries. Join us and be part of a winning team, where the opportunities for your career are limitless. 

From its innovative start as a research project by University of Waterloo professors in 1991, OpenText has grown into a global company with offices in more than 35 countries. Our high- performance culture has forged our growth and is an excellent fit for people looking to push themselves to learn and do more.

It’s our time to lead, and as part of our team, it will be your time too. Our continued growth will provide you the opportunity to explore, learn and chart an exciting career path while enjoying a good work-life balance. 

If you thrive in a dynamic work environment, there is always a new horizon to explore. We are proud to offer excellent benefits, challenging work and competitive financial rewards. 

Our employee programs prioritize employees’ well-being and that of their families. We offer a comprehensive benefit plan, education assistance, a wellness/fitness reimbursement and time off to volunteer. 

Social events 
With offices around the world and flexible work arrangements, OpenText strives to make sure all our employees feel connected. Teamwork extends to our social lives too from local social events to company-wide activities, we want our employees to take time to relax and have fun.  

Corporate Citizenship  
Corporate Citizenship is more than a program for us, it is engrained in our purpose, impact, and approach to doing business. Through numerous volunteer initiatives, we support education and innovation for global change.

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