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Lead Systems Administrator

Req id:  28593

Tokyo, Tokyo, JP



As the Information Company, our mission at OpenText is to create software solutions and deliver services that redefine the future of digital. Be part of a winning team that leads the way in Enterprise Information Management. 





System daily maintenance and administration to ensure the APAC environment is kept at its optimal operating levels at all times. Liaise with the US based NOC for escalations and system maintenance notifications. Produce custom system and customer reports.




  • Day-to-day monitoring of systems
  • On-call roster for the outside office hours
  • Execute daily operational procedures
  • Data Centre management
  • Troubleshooting for all products over various platforms
  • Reporting and escalating system issues
  • Performing backup and archiving of jobs
  • Attending to Global CEB calls
  • Liaise with all levels of staff within the working environment





  • At least 5 Year’s experience with Linux, Sun Solaris, Windows OS and Unix.        
  • Working knowledge of TCP/IP.
  • Working knowledge of Cisco routers, switches, firewalls, load balancers, VPN concentrators.
  • Working knowledge of WAN technologies.
  • Working knowledge of network security and network design
  • Proficient in Microsoft Office applications, including network specific design tools such as Visio.
  • Strong interpersonal and communication skills with the ability to relate concepts effectively to employees and customers. (In Japanese)
  • Ability to effectively prioritize work load and tasks to effectively meet established deadlines.
  • TOEIC 890 level English desirable
  • Ability to write clear and accurate documentation, well organized, and has attention to detail.
  • Willingness to provide support 24 X 7 either on location or on-call for any OpenText production issues.
  • Be able to support the OpenText network remotely by use of secure VPN/Citrix technology.



OpenText's efforts to build an inclusive work environment go beyond simply complying with applicable laws. Our Employment Equity and Diversity Policy provides direction on maintaining a working environment that is inclusive of everyone, regardless of culture, national origin, race, color, gender, gender identification, sexual orientation, family status, age, veteran status, disability, religion, or other basis protected by applicable laws. Should you require accommodations during the selection process, please contact


Subject to applicable laws and regulations, OpenText’s global vaccination policy requires all employees to be fully vaccinated against COVID-19 to enter an OpenText office. Accommodations may be available for specific roles.


Our growing team is mapping the future of Information Management, and we continue to make new discoveries that expand its boundaries. Join us and be part of a winning team, where the opportunities for your career are limitless. 

From its innovative start as a research project by University of Waterloo professors in 1991, OpenText has grown into a global company with offices in more than 35 countries. Our high- performance culture has forged our growth and is an excellent fit for people looking to push themselves to learn and do more.

It’s our time to lead, and as part of our team, it will be your time too. Our continued growth will provide you the opportunity to explore, learn and chart an exciting career path while enjoying a good work-life balance. 

If you thrive in a dynamic work environment, there is always a new horizon to explore. We are proud to offer excellent benefits, challenging work and competitive financial rewards. 

Our employee programs prioritize employees’ well-being and that of their families. We offer a comprehensive benefit plan, education assistance, a wellness/fitness reimbursement and time off to volunteer. 

Social events 
With offices around the world and flexible work arrangements, OpenText strives to make sure all our employees feel connected. Teamwork extends to our social lives too from local social events to company-wide activities, we want our employees to take time to relax and have fun.  

Corporate Citizenship  
Corporate Citizenship is more than a program for us, it is engrained in our purpose, impact, and approach to doing business. Through numerous volunteer initiatives, we support education and innovation for global change.

Explore your career and potential. Become an OpenText Navigator.

Apply now »