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Manager, Solutions Consulting

Req id:  16271

Tokyo, Tokyo, JP





Together Carbonite and Webroot form the SMB and Consumer Division of OpenText. The mission of our joint offering is to make cyber resilience simple, reliable and accessible in the connected world. We foster a thriving, dynamic environment rich with inventive minds and entrepreneurial spirit and our employees are empowered and encouraged to build their careers at OpenText.




OpenText SMBC is seeking a Manager, Solutions Consulting for Japan territory. This person will provide business direction, technical vision, and tactical team leadership. Will provide mentorship within span of control by acting as a leader and business partner, including management of technical SCs, interfacing with the development and product management teams, working with customers, and (along with the sales leadership) owning the success of the SMBC business. This is a Player/Coach position reporting to the Country Manager





  • Build relationships with customers and partners built on trust and commitment at senior levels.
  • Understand customer's business model and help the team identify an architecture and/or solution that provides customer ROI.
  • Provide leadership and direction on how products, solutions and architectures add financial and strategic value for each customer, based on knowledge of industry/vertical market trends, business economics, and strategic issues
  • Mentor others on resource planning and task management
  • Supporting Webroot's sales executives and sales management with territory planning, reporting and forecasting. 
  • Be a credible and trusted adviser
  • Plan and deliver enablement tools and programs for your team, including training, demo systems, technical presentations, integration guides, etc.
  • Recruit, train and retain a high powered SE team
  • Up to 30% regional travel will be required.




  • Experience in data life-cycle management with IT audit requirements
  • 2 or more years of management experience or relevant training.
  • Experience in a customer-facing role directly assisting clients assessing, selecting, and implementing technical security and data backup solutions
  • Strong written, verbal and interpersonal communications skills both in Japanese and English
  • Understanding of network architecture & design, data back-up & recovery and endpoint security solutions
  • Experience with the following: HTTP proxy products, routers, firewalls, UTMs, TCP/IP and networking in general





At OpenText we understand and value diversity in our employees and are proud to be an Equal Opportunity Employer.


Our growing team is mapping the future of Information Management, and we continue to make new discoveries that expand its boundaries. Join us and be part of a winning team, where the opportunities for your career are limitless. 

From its innovative start as a research project by University of Waterloo professors in 1991, OpenText has grown into a global company with offices in more than 35 countries. Our high- performance culture has forged our growth and is an excellent fit for people looking to push themselves to learn and do more.

It’s our time to lead, and as part of our team, it will be your time too. Our continued growth will provide you the opportunity to explore, learn and chart an exciting career path while enjoying a good work-life balance. 

If you thrive in a dynamic work environment, there is always a new horizon to explore. We are proud to offer excellent benefits, challenging work and competitive financial rewards. 

Our employee programs prioritize employees’ well-being and that of their families. We offer a comprehensive benefit plan, education assistance, a wellness/fitness reimbursement and time off to volunteer. 

Social events 
With offices around the world and flexible work arrangements, OpenText strives to make sure all our employees feel connected. Teamwork extends to our social lives too from local social events to company-wide activities, we want our employees to take time to relax and have fun.  

Corporate Citizenship  
Corporate Citizenship is more than a program for us, it is engrained in our purpose, impact, and approach to doing business. Through numerous volunteer initiatives, we support education and innovation for global change.

Join OpenText today.

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