Share this Job
Apply now »

Thank you for your interest in OpenText! Our career page is currently undergoing maintenance and will be back up by May 29, 2022, 2:00 am UTC (May 28, 2022, 10:00 pm EST)

Please return soon to complete your dream job application!



Business Systems Analyst- Implementation

Req id:  26420

Alpharetta, GA, US Dallas, TX, US Arlington, VA, US Lexington, KY, US Columbus, OH, US Tinton Falls, NJ, US Pasadena, CA, US Waukesha, WI, US Southfield, MI, US Salt Lake City, UT, US San Antonio, TX, US San Mateo, CA, US Pleasanton, CA, US Brook Park, OH, US Austin, TX, US Menlo Park, CA, US


As the Information Company, our mission at OpenText is to create software solutions and deliver services that redefine the future of digital. Be part of a winning team that leads the way in Enterprise Information Management. 

Work within a team of talented and intelligent individuals from around the world, across an array of technology stacks and data platforms, to design, develop, and maintain data integration solutions enabling business relationships and e-commerce around the globe.  Solve problems creatively, collaboratively, and efficiently.  


Areas exist within the team for multiple technical skillsets, with opportunities for individuals to develop and refine new skillsets.  In this role, you will interact with other team members and teams within the company in a fast-paced global environment, with opportunities to highlight your individual contributions to the team and the organization.
The Opportunity

This role is an opportunity to work in a vital and revenue-generating team within Business Networks of OpenText.  As a Business Systems Analyst, you will be an Implementation Engineer, responsible for designing, developing, and maintaining connections between OpenText clients and their trading partners.  These connections are used to trade business data, enabling OpenText’s clients to engage in e-commerce around the world with business partners in a variety of markets.  You will work within OpenText’s proprietary data integrations platforms to receive, route, transform, and deliver data digitally between multiple parties.  

This is a role of solving puzzles, organizing activities strategically, being creative, and leveraging both internal and external/open-sourced technologies to solve the puzzle at hand.  You must understand the environment and the platform, the limitations, and flexibilities that it offers, and how you can organize and build its individual pieces to serve the requirement of the Client.  You will encounter technologies you have not experienced before and be challenged to learn and remain flexible. 

You Are Great At

  • Being a self-starter, team player, result driven and possess the ability to multitask  
  • Act as a technical expert regarding integration and connectivity methods, protocols, security, and practices for both internal and external customers 
  • Provide the highest level of service through communication, which will include discussion of customer information, connectivity parameters, and validation of data 
  • Recognize reusable procedures, templates, documents, models, etc. for broader “best practice” use
  • Gather and provide information to help develop accounts and support account relationships 


What It Takes

  • 4+ years of experience in Technical Support or a bachelor’s degree in Computer Science 
  • Experience with detailed business requirement gathering and creating functional specifications 
  • Experience with internet connectivity protocols (SFTP, FTP(s), HTTP(s), SMTP, etc...) 
  • Knowledge of encryption, security, and cipher suites (TLS, SSL, PGP, Public Key encryption, etc.
  • Experience with scripting languages, preferably shell, XSL, Bash and JavaScript 
  • Relational database experience, preferably Oracle 


This role can be virtual. 


While OpenText is an Equal Opportunity Employer, our efforts to build an inclusive work environment go beyond simply complying with applicable laws. Our Employment Equity and Diversity Policy provides direction on maintaining a working environment that is inclusive of everyone, regardless of culture, national origin, race, color, gender, gender identification, sexual orientation, family status, age, veteran status, disability, religion, or other basis protected by applicable laws. Should you require accommodations during the selection process, please contact


Subject to applicable laws and regulations, OpenText’s global vaccination policy requires all employees to be fully vaccinated against COVID-19 to enter an OpenText office to maintain a safe workplace for our employees. 


Our growing team is mapping the future of Information Management, and we continue to make new discoveries that expand its boundaries. Join us and be part of a winning team, where the opportunities for your career are limitless. 

From its innovative start as a research project by University of Waterloo professors in 1991, OpenText has grown into a global company with offices in more than 35 countries. Our high- performance culture has forged our growth and is an excellent fit for people looking to push themselves to learn and do more.

It’s our time to lead, and as part of our team, it will be your time too. Our continued growth will provide you the opportunity to explore, learn and chart an exciting career path while enjoying a good work-life balance. 

If you thrive in a dynamic work environment, there is always a new horizon to explore. We are proud to offer excellent benefits, challenging work and competitive financial rewards. 

Our employee programs prioritize employees’ well-being and that of their families. We offer a comprehensive benefit plan, education assistance, a wellness/fitness reimbursement and time off to volunteer. 

Social events 
With offices around the world and flexible work arrangements, OpenText strives to make sure all our employees feel connected. Teamwork extends to our social lives too from local social events to company-wide activities, we want our employees to take time to relax and have fun.  

Corporate Citizenship  
Corporate Citizenship is more than a program for us, it is engrained in our purpose, impact, and approach to doing business. Through numerous volunteer initiatives, we support education and innovation for global change.

Explore your career and potential. Become an OpenText Navigator.

Nearest Major Market: Alpharetta
Nearest Secondary Market: Atlanta

Apply now »