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Inside Channel Account Manager, MSP

Req id:  37022

Virtual, US Tacoma, WA, US Houston, TX, US Southfield, MI, US Pleasanton, CA, US Pittsburgh, PA, US Menlo Park, CA, US Pasadena, CA, US Tinton Falls, NJ, US Dallas, TX, US Austin, TX, US Brook Park, OH, US San Antonio, TX, US Gulf Breeze, FL, US Tucson, AZ, US Rockville, MD, US Alpharetta, GA, US Fort Collins, CO, US Denver, CO, US Salt Lake City, UT, US Loveland, OH, US Indianapolis, IN, US Plano, TX, US Dallas, TX, US San Mateo, CA, US Lexington, KY, US Columbus, OH, US Broomfield, CO, US Burlington, MA, US Provo, UT, US Burlington, MA, US Waukesha, WI, US Gaithersburg, MD, US Seattle, WA, US CA, US



As the Information Company, our mission at OpenText is to create software solutions and deliver services that redefine the future of digital. Be part of a winning team that leads the way in Enterprise Information Management. 



The Opportunity:


The trusted leader in productivity, email security, and compliance solutions for businesses of all sizes, Zix | AppRiver continues to grow by helping guide our customers through challenging cyber risks to ultimately find even greater opportunities. While we're passionate about helping our customers succeed in the business world, we're also looking to expand our growing workforce in order to better help our customers scale. 


Zix | AppRiver is looking for an Inside Sales to join our talented Sales team. Inside Sales Account Managers are responsible for pre-sales and post-sales activities, as well as, day-to-day sales assistance and maintenance for our Channel Sales teams. If you are a dynamic, highly motivated, enthusiastic, and dedicated Sales individual with a demonstrated interest in technology, we want to speak with you.


You Are Great At:

  • Develop and manage relationships with sales, marketing, and technical Managed Service Providers channel partner teams assigned to sales reps
  • Foster and develop management and executive relationships with channel partners.
  • Develop and teach operational and sales best practices to channel partner teams to assist in growth targets.
  • Become a subject matter and consultative sales expert for channel partner teams across the Zix | AppRiver solutions portfolio.
  • Coordinate resources and escalate issues on behalf of the channel partners when necessary.
  • Exceed all sales and admirative activity goals to drive revenue,


What It Takes:

  • Ideal candidates will have a proven track record of achieving sales goals and experience in building relationships to grow accounts in net new revenue.
  • Ability to understand technical products and solutions, in order to sell email security, compliance, and cyber resilience solutions and services
  • The ability to thrive in a fast-paced commission-driven sales environment is a must.
  • Experience in Strong presentation, listening skills, and Solution Selling Skills.
  • Proficiency with CRM (Salesforce) and other sales enablement platforms preferred (Outreach, Gong, etc.).
  • Desire for self-improvement and growth within a growing sales organization.
  • Exceptional email, communication/telephone skills.
  • Resilience, persistence, and enthusiasm.
  • Fast learner, ambitious, and passionate.
  • Competitive and committed to exceeding expectations, achieving sales activity targets and revenue goals
  • Someone who is a team player, open to always learning, and collaborates well with others to achieve sales objectives.
  • Strong work ethic and organizational skills.


This job is expected to pay in the range of $47,000 to $85,000 USD in addition to a comprehensive and competitive group benefit and healthcare plan. Individual compensation will be determined based on skills and experience comparable to the job requirements.



OpenText's efforts to build an inclusive work environment go beyond simply complying with applicable laws. Our Employment Equity and Diversity Policy provides direction on maintaining a working environment that is inclusive of everyone, regardless of culture, national origin, race, color, gender, gender identification, sexual orientation, family status, age, veteran status, disability, religion, or other basis protected by applicable laws. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please contact us at


Our growing team is mapping the future of Information Management, and we continue to make new discoveries that expand its boundaries. Join us and be part of a winning team, where the opportunities for your career are limitless. 

From its innovative start as a research project by University of Waterloo professors in 1991, OpenText has grown into a global company with offices in more than 35 countries. Our high- performance culture has forged our growth and is an excellent fit for people looking to push themselves to learn and do more.

It’s our time to lead, and as part of our team, it will be your time too. Our continued growth will provide you the opportunity to explore, learn and chart an exciting career path while enjoying a good work-life balance. 

If you thrive in a dynamic work environment, there is always a new horizon to explore. We are proud to offer excellent benefits, challenging work and competitive financial rewards. 

Our employee programs prioritize employees’ well-being and that of their families. We offer a comprehensive benefit plan, education assistance, a wellness/fitness reimbursement and time off to volunteer. 

Social events 
With offices around the world and flexible work arrangements, OpenText strives to make sure all our employees feel connected. Teamwork extends to our social lives too from local social events to company-wide activities, we want our employees to take time to relax and have fun.  

Corporate Citizenship  
Corporate Citizenship is more than a program for us, it is engrained in our purpose, impact, and approach to doing business. Through numerous volunteer initiatives, we support education and innovation for global change.

Explore your career and potential. Become an OpenText Navigator.

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