Lead Cloud Systems Engineer

OPENTEXT - THE INFORMATION COMPANY

As the Information Company, our mission at OpenText is to create software solutions and deliver services that redefine the future of digital. Be part of a winning team that leads the way in Enterprise Information Management.  

Overview of Business Function

OpenText Cloud Operations is responsible for the global operations and delivery of our Open Text cloud services to clients in multiple industries. Our offerings range from shared, multitenant SaaS offerings to Managed Services supporting Enterprise Clients and are hosted on a variety of infrastructure platforms. The Cloud Operations team is responsible for defining the technical platform and partnering with our engineering and security teams to deliver solutions using a DevSecOps approach. 

Candidate Value Proposition

The OpenText Lead Cloud Systems Engineer will be part of a global team of engineers responsible for the deployment, management, performance tuning, configuration and troubleshooting of the infrastructure that powers delivery of the Legal Tech products.

Responsibilities

• Participate in strategic projects
• Deploy, manage, and troubleshoot AWS Services (EC2, EBS, ECS, S3, etc.)
• Upgrade and security patching of Operating Systems and applications according to vendor recommendation
• Participate in troubleshooting, capacity planning, performance tuning
• Stay current with public cloud technology and product offerings
• Participate in the infrastructure automation initiative.
• Participate in on-call rotation.
• All other duties as directed.

Knowledge and Skills

• Ability to scope and specify technical solutions based on requirements
• Strong understanding of industry best practices and standards.
• Experience working with highly complex enterprise systems
• Proven ability to troubleshoot complex infrastructure systems
• Familiarity with core networking concepts
• Strong understanding of ITIL processes
• Excellent time management and prioritization skill
• B.S in computer science or equivalent combination of education and experience
• 5-8 years of progressive responsibility in public cloud deployments.
• Strong proficiency in automation and configuration tools such as PowerShell (PowerCLI), Python, Ansible, Salt
• Hands on experience with Windows and Linux Operating Systems

Desired Skills

• Experience monitoring cloud services with New Relic, Zabbix, Cloudwatch, ELK
• Experience with container management and micro-services architectures

At OpenText we understand and value diversity in our employees and are proud to be an Equal Opportunity Employer.