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Lead Consultant - Exstream

Req id:  27919

Virtual, US

OPENTEXT - THE INFORMATION COMPANY

As the Information Company, our mission at OpenText is to create software solutions and deliver services that redefine the future of digital. Be part of a winning team that leads the way in Enterprise Information Management. 

Architect/Consultant – Exstream/StreamServe/Document Presentment/xPressions – Consulting Services


OpenText’s Professional Services Customer Communications Management (CCM) team is a fast-paced, rapidly expanding organization specializing in OpenText’s CCM Software, including OT Exstream, StreamServe, Document Presentment and xPressions solutions.  These software solutions combine customer relationship management (CRM) and mission-critical communications with multi-channel output.  


The team has an opening for a senior level solution architect/consultant to be a key contributor for our team.  Professional Services is focused on working with OT’s CCM clients to develop and implement document automation solutions utilizing the OT CMM product set.  The Team’s goal is to engage with our clients to develop solutions that deliver a strong Return on Investment and achieve an excellent level of customer satisfaction. 
 

As a member of team, your tasks may include:


•    Work with clients to analyze requirements and specify solutions
•    Assist with the solution architecture design for integration projects of OT’s CCM software, including orchestration of publishing tasks and steps, optimization of logging, fault detection, error handling and channel delivery, all aligning with a client’s strategies and goals
•    Be the technical lead on small to medium projects throughout complete project lifecycle
•    Implement integration components in Java, .NET, C/C++ or scripting languages
•    Develop communication applications using OT’s CCM software
•    Consult and mentor clients on deployment of OT’s CCM software
•    Collaborates with the project manager to develop project estimates, including detailed project plans and work breakdown structures for small to medium business unit level projects
•    Create project documentation including architecture, integration, and development
•    Potentially work on multiple customer engagements in parallel 
•    Successfully works as a member of a project team collaborating on projects and well as skill sharing
•    Ensure client’s satisfaction

Required Qualifications:


•    Ability to understand the customer's business problem, need, or opportunity and to develop and implement a solution that appropriately addresses the business problem, need, or opportunity.
•    Ability to lead the development, deployment, and technical quality of small and medium business unit level Information Technology (IT) based solutions (typically within multiple technology or specialty areas).
•    Ability to collaborate effectively with the project manager to manage small to medium projects as necessary.
•    Ability to communicate in English.
•    Bachelor’s degree with IT orientation, or equivalent experience.
•    Experience programming for Linux/UNIX/MVS platforms, Web Services, and SQL.
•    Proactive mindset, very good professional conduct, and attention to detail.
•    Demonstrates excellent consultative skills.
•    Ability to build rapport and trust with client.

 

Other Desired Qualifications


•    Experience with OT Exstream, StreamServe, Document Presentment or xPressions solutions.
•    Cloud Native technologies (Docker, Kubernetes, Helm, etc.), microservices or specific hyper scaler technologies
•    Proficiency in foreign language other than English. French and Spanish desired.
•    Experienced in graphical design or desktop publishing applications.
•    Advanced knowledge of PostScript, AFP, PDF or other output formats.
•    UNIX, MVS or z/OS system administration.
•    SAP or SuccessFactors

 

While OpenText is an Equal Opportunity Employer, our efforts to build an inclusive work environment go beyond simply complying with applicable laws. Our Employment Equity and Diversity Policy provides direction on maintaining a working environment that is inclusive of everyone, regardless of culture, national origin, race, color, gender, gender identification, sexual orientation, family status, age, veteran status, disability, religion, or other basis protected by applicable laws. Should you require accommodations during the selection process, please contact accomodationrequests@opentext.com.

 

Subject to applicable laws and regulations, OpenText’s global vaccination policy requires all employees to be fully vaccinated against COVID-19 to enter an OpenText office to maintain a safe workplace for our employees. 


OPENTEXT - THE INFORMATION COMPANY

Our growing team is mapping the future of Information Management, and we continue to make new discoveries that expand its boundaries. Join us and be part of a winning team, where the opportunities for your career are limitless. 

From its innovative start as a research project by University of Waterloo professors in 1991, OpenText has grown into a global company with offices in more than 35 countries. Our high- performance culture has forged our growth and is an excellent fit for people looking to push themselves to learn and do more.

It’s our time to lead, and as part of our team, it will be your time too. Our continued growth will provide you the opportunity to explore, learn and chart an exciting career path while enjoying a good work-life balance. 

Perks 
If you thrive in a dynamic work environment, there is always a new horizon to explore. We are proud to offer excellent benefits, challenging work and competitive financial rewards. 

Benefits 
Our employee programs prioritize employees’ well-being and that of their families. We offer a comprehensive benefit plan, education assistance, a wellness/fitness reimbursement and time off to volunteer. 

Social events 
With offices around the world and flexible work arrangements, OpenText strives to make sure all our employees feel connected. Teamwork extends to our social lives too from local social events to company-wide activities, we want our employees to take time to relax and have fun.  

Corporate Citizenship  
Corporate Citizenship is more than a program for us, it is engrained in our purpose, impact, and approach to doing business. Through numerous volunteer initiatives, we support education and innovation for global change.

Explore your career and potential. Become an OpenText Navigator.

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