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Lead EIM Consultant

Req id:  38824

Virtual, IT Rome, Rome, IT


OpenText is a global leader in information management, where innovation, creativity, and collaboration are the key components of our corporate culture. As a member of our team, you will have the opportunity to partner with the most highly regarded companies in the world, tackle complex issues, and contribute to projects that shape the future of digital transformation.

Join our Consulting Team in Italy as a Lead EIM Consultant



In this role you will work in a highly motivated team together with Sales Experts, Solution Consultants and OpenText partners in the Italy/Switzerland/Austria region. You will work at the customers’ sites to present, develop, and implement OpenText EIM solutions by using your excellent communication skills and technical competence. You will also drive the solutions implementation for our customer from a technical perspective by supporting and coordinating our consultants (distribute work packages, check quality of the results, help Project Managers working towards a feasible target on time and on budget)

With your previously acquired knowledge in Information Management technologies, you quickly realize opportunities and never lose sight of the big picture. You tackle problems actively and responsibly and find pragmatic ways to solve them. You react flexibly to demands and customers’ needs and enjoy working in a team and with our international clients.



  • Conduct requirement analysis for prospects and customers and identify optimal EIM solutions tailored to their needs.
  • Showcase product strengths to customers through engaging presentations, workshops, and live demonstration 
  • Provide expert guidance to clients, ensuring alignment with appropriate technical solutions.
  • Develop technical solution documents (implementation documents) mapping software features to client project requirements.
  • Collaborate with our local and international conultants as well as external stakeholders to establish and oversee successful EIM project delivery and implementation
  • Serve as a technical and organizational leader throughout project lifecycles, offering mentorship and expertise.
  • Define and coordinate technical work packages in partnership with Project Managers, ensuring quality assurance with the respective subject matter experts
  • Act as a trusted technical advisor to clients, offering reliable guidance and support.
  • Identify potential opportunities for both license and service sales, contributing to business growth.



  • University/college degree, ideally in computer science or business administration or posses at least 5 years of experience as Software Engineer, IT Consultant
  • Strong IT background with a focus on technical aspects; development skills are a plus.
  • Have a familiarity with IT architecture and systems like client/server technologies, network architecture, Operating Systems, databases, cloud, containerization, etc.
  • High level of commitment and eagerness to learn and the ability to quickly adapt to new technologies and products.
  • Take ownership of technical work packages, to coordinate and, drive the projects to successful completion.
  • Structured way of working and effectively coordinating technical team members and leveraging available skills and resources.
  • Previous experience with core OpenText products (Content Server, Archive Center, etc.) is advantageous.
  • Knowledge of cloud solutions, hyperscalers, and containerization technologies is a significant asset.
  • Expertise in SAP-related technologies, Salesforce, O365, or Service Now is highly desirable.
  • Willingness to travel.
  • Proficiency in Italian and English (spoken and written).


OpenText's efforts to build an inclusive work environment go beyond simply complying with applicable laws. Our Employment Equity and Diversity Policy provides direction on maintaining a working environment that is inclusive of everyone, regardless of culture, national origin, race, color, gender, gender identification, sexual orientation, family status, age, veteran status, disability, religion, or other basis protected by applicable laws. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please contact us at

We believe that our values are the compass that steers us in the right direction and helps us stay true to our mission. These values will not only guide our everyday decisions but also influence our strategic direction and the way we work. They reflect who we are as individuals and as a collective force, uniting us in our shared purpose. 

We create economic growth that is inclusive and sustainable. 

The world’s most trusted companies trust OpenText, and we demonstrate this in our actions as individuals, as a company, and as technology. 

We build global communities of purpose and challenge by supporting each other to exceed expectations and solve complex problems. 

We set high standards and exceptions, to learn, to be better. 

We tap into our creativity to deliver incredible experiences for customers, to ourselves, and for our planet. 

We believe a workplace should be human above all else. We ask excellence of our employees and reward it by creating an environment that is welcoming, challenging and that encourages real growth and development, not empty platitudes, or trinkets.” - Mark Barrenechea, CEO & CTO

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