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Lead Reliability Engineer

Req id:  27374

Virtual, CA Richmond Hill, ON, CA Mississauga, ON, CA Montreal, Quebec, CA Waterloo, ON, CA



Together Carbonite and Webroot form the SMB and Consumer Division of OpenText. The mission of our joint offering is to make cyber resilience simple, reliable and accessible in the connected world. We foster a thriving, dynamic environment rich with inventive minds and entrepreneurial spirit and our employees are empowered and encouraged to build their careers at OpenText.





The Opportunity
This position will focus on VMware/Hyper-V/AWS/Azure Cloud Infrastructure automation and operations. Strong background as a Software Developer with expertise in application-level automation using standard DevOps tools comparable in both Cloud platforms like Jenkins, Ansible, Github, Chef, terraform experience are a most to have.


You Are Great At
•    Contributor to the team with technical automation initiative in AWS for Containers, Serverless, using AWS native automation tools (Cloud Formation, ECS, EKS/Fargate).
•    Experience managing and operating Azure cloud platform including Azure cloud services, Azure storage, IIS, Azure active directory, Azure resource management, Azure VM, Blob Storage, SQL Database, Azure Files and Azure Functions, Azure service bus and experience in Azure Availability and Scalability.
•    Build and deploy automated software deployment pipelines, infrastructure-as-code, configuration management, monitoring tools like Zabbix and New Relic, and various automated tasks to increase reliability.
•    Support selection of DevOps toolchain services through hands-on research, evaluation, and proof-of-concept work related to AWS/Azure automation capabilities.
•    Work as a member of DevOps team to integrate any automation initiative into DevOps standard CICD pipelines standards. 
•    Help operationalize and support the DevOps toolchain.
•    Work across a diverse set of stakeholders to understand unique team needs and develop creative solutions that help increase the velocity of software delivery.
•    Be a vocal advocate for automation and help build a culture of DevOps across different teams.
•    Document best practices to support the broader software engineering community at Paya.
•    Versatile scripter for administration, operations, and monitoring tasks

What It Takes
•    4+ years of Technical DevOps developing automation code (CICD) experience.
•    5+ years of experience working in Software Engineering.
•    Skills in programming languages such as PowerShell, Python, Java, Groovy, json, or similar.
•    5+ years of Systems Orchestration/CICD Jenkins (Mandatory), Ansible (Mandatory), Chef, Git (Github), Artifactory, 
•    Deep knowledge of Linux and Windows OS: deployment, management, solving issues on the platform and security.
•    3+ years’ experience with Infrastructure as Code tools, including experience with Terraform (Mandatory). Experience should be with building platforms, not just managing environments.
•    Minimum 3+ years hands on experience in AWS operations with focus in automation. AWS IAM, AWS Lambda, EC2, Load Balancer, Serverless Framework, AWS RDS, Aurora, Postgres, MSSQL), EC2, IAM, VPC, RDS With Replication, S3 for Object and Static Webpages, Auto Scaling of Micro Services like ECS, ELB.
•    Minimum 3+ years hands on experience managing and operating Azure cloud platform with focus in automation including Azure cloud services, Azure storage, IIS, Azure active directory, Azure resource management, Azure VM, Blob Storage, SQL Database, Azure Files and Azure Functions, Azure service bus and experience in Azure Availability and Scalability.
•    Experience on application-level automation development mainly on .net, java, C++, react, Node.js, serverless technology desired.
•    2+ years’ Experience with orchestration/automation with container engines such as Kubernetes and Docker
•    Experience building cloud solutions through the console in AWS, Azure, GCP and using Infrastructure as Code (IaC) pipelines
•    Experience in Monitoring tools like Zabbix, New Relic and SolarWinds.




OpenText's efforts to build an inclusive work environment go beyond simply complying with applicable laws. Our Employment Equity and Diversity Policy provides direction on maintaining a working environment that is inclusive of everyone, regardless of culture, national origin, race, color, gender, gender identification, sexual orientation, family status, age, veteran status, disability, religion, or other basis protected by applicable laws. Should you require accommodations during the selection process, please contact

Subject to applicable laws and regulations, OpenText’s Global Vaccination Policy requires all employees to be fully vaccinated against COVID-19 in order to enter an OpenText office. Accommodations may be available for specific roles.


Our growing team is mapping the future of Information Management, and we continue to make new discoveries that expand its boundaries. Join us and be part of a winning team, where the opportunities for your career are limitless. 

From its innovative start as a research project by University of Waterloo professors in 1991, OpenText has grown into a global company with offices in more than 35 countries. Our high- performance culture has forged our growth and is an excellent fit for people looking to push themselves to learn and do more.

It’s our time to lead, and as part of our team, it will be your time too. Our continued growth will provide you the opportunity to explore, learn and chart an exciting career path while enjoying a good work-life balance. 

If you thrive in a dynamic work environment, there is always a new horizon to explore. We are proud to offer excellent benefits, challenging work and competitive financial rewards. 

Our employee programs prioritize employees’ well-being and that of their families. We offer a comprehensive benefit plan, education assistance, a wellness/fitness reimbursement and time off to volunteer. 

Social events 
With offices around the world and flexible work arrangements, OpenText strives to make sure all our employees feel connected. Teamwork extends to our social lives too from local social events to company-wide activities, we want our employees to take time to relax and have fun.  

Corporate Citizenship  
Corporate Citizenship is more than a program for us, it is engrained in our purpose, impact, and approach to doing business. Through numerous volunteer initiatives, we support education and innovation for global change.

Explore your career and potential. Become an OpenText Navigator.