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Lead Solutions Consultant - eDiscovery

Req id:  37882

Virtual, GB



As the Information Company, our mission at OpenText is to create software solutions and deliver services that redefine the future of digital. Be part of a winning team that leads the way in Enterprise Information Management. 



The opportunity:
As a Lead Solutions Consultant with OpenText, you will be primarily responsible for supporting our European LegalTech sales team across various aspects of the sales process. You will be providing technical assistance and subject matter expertise to convince prospects and customers with value-based proposals of OpenText LegalTech industry leading solutions.



Responsibilities will include but are not limited to:
•    Providing technical support and sales expertise to pre-sales and post-sales situations within a designated sales region (Europe)
•    Formulating technical strategies and tactics for sales in support of OpenText products and services and functioning as an integral part of the sales team
•    Technically qualifying sales opportunities via discovery calls and meetings
•    Understanding customer business issues, mapping them to the technical solution and providing a roadmap for the customer’s success
•    Providing ad hoc and custom demonstrations of the OpenText product set
•    Presenting technical features and business benefits of the OpenText product set 
•    Responding to functional and technical elements of RFIs/RFPs
•    Meeting customers stated and agreed upon opportunity acceptance criteria – this could involve running a Proof of Concept
•    Identifying and communicating technical and business pre-sales issues to the Account Executives
•    Assisting and making recommendations for the development of account plans
•    Assisting customers with installation, configuration, and use of the OpenText product set
•    Ensuring customer satisfaction by making referenceable accounts
•    Identifying and cultivating Professional Services and Software sales opportunities
•    Working cooperatively with other members of the organization to resolve technically oriented problems



What it takes: 
•    Minimum of a Bachelor in Computer Science or other related field or equivalent experience 
•    3-5 minimum years of experience in electronic discovery and forensics
•    3-5 minimum years of experience in a customer-facing technical role
•    Previous experience working with OpenText LegalTech products preferred (Axcelerate)
•    Excellent customer relations including written and oral communications skills in English (additional European language such as Spanish capabilities desirable)
•    Demonstrate a team attitude while enjoying a high level of independence
•    Ability to respond appropriately in a dynamic, client-oriented organization
•    Ability to work on a wide range of problems with diverse scope & complexity 
•    Ability to manage several sales opportunities at a time 
•    This position may require travel to customer, partner and OpenText sites across Europe as necessary



OpenText's efforts to build an inclusive work environment go beyond simply complying with applicable laws. Our Employment Equity and Diversity Policy provides direction on maintaining a working environment that is inclusive of everyone, regardless of culture, national origin, race, color, gender, gender identification, sexual orientation, family status, age, veteran status, disability, religion, or other basis protected by applicable laws. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please contact us at

We believe that our values are the compass that steers us in the right direction and helps us stay true to our mission. These values will not only guide our everyday decisions but also influence our strategic direction and the way we work. They reflect who we are as individuals and as a collective force, uniting us in our shared purpose. 

We create economic growth that is inclusive and sustainable. 

The world’s most trusted companies trust OpenText, and we demonstrate this in our actions as individuals, as a company, and as technology. 

We build global communities of purpose and challenge by supporting each other to exceed expectations and solve complex problems. 

We set high standards and exceptions, to learn, to be better. 

We tap into our creativity to deliver incredible experiences for customers, to ourselves, and for our planet. 

We believe a workplace should be human above all else. We ask excellence of our employees and reward it by creating an environment that is welcoming, challenging and that encourages real growth and development, not empty platitudes, or trinkets.” - Mark Barrenechea, CEO & CTO

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