Lead Solutions Consultant
Virtual, PL
OPENTEXT - THE INFORMATION COMPANY
As the Information Company, our mission at OpenText is to create software solutions and deliver services that redefine the future of digital. Be part of a winning team that leads the way in Enterprise Information Management.
We are looking for a Lead Solutions Consultant who is an expert in electronic invoicing and invoice automation to join the CEE team reporting to the CEE Manager Solutions Consulting.
Enterprises are increasingly looking to global providers for invoicing and automation needs in an ever more complex environment of compliance and a move from post-audit to clearance models around the world. Increasing the value of services to the business is fast becoming a number one requirement to automate the mundane and increase the value of human interaction in the value chain.
As a Solutions Consultant, you will be primarily responsible for supporting our CEE sales team with ongoing sales initiatives and expansion of the OpenText services portfolio with focus on invoice automation environment. You will work closely with the sales and customer management teams to provide business process and subject matter expertise to convince prospects and customers with value-based proposals of OpenText’s industry leading solutions.
You will also provide input into the qualification of prospects and new projects, as well as the creation of business strategies to secure the project for OpenText. You will lead the business justification, technical qualification, opportunity assessment, solution design and proposal phases of the sales process.
Desired Capabilities:
• Strong background in invoice management, invoice compliance and automation in a wide range of businesses and industry sectors
• Experienced in consulting with customers at all levels from operational staff to CxO, recognising the different needs of individuals at different levels and in different functions
• Comfortable in a variety of customer interactions including presentation and whiteboarding, facilitating meeting, be “good on your feet”, able to handle objections, disruptions or other unexpected inputs with confidence and professionalism
• Willingness to provide the customer with leadership, not just advice on options
• Communicates complex concepts and issues effectively, selecting language, tone, and format perfectly targeted to the audience
• Expertly makes compelling value-centric presentations
What you will be doing:
• Qualify opportunities for invoice automation based on a cloud-based integration services platform from OpenText Business Network
• Develop sales leads and provide expert discovery and analysis of customer business and technical requirements. Identify business “pains” or opportunities that can be better addressed through improvements to business process or services from OpenText
• Consult with customers on business process improvements and new technology initiatives sustainable with OpenText solutions
• Create new business cases and ROI plans in cooperation with the customer stakeholders in order to further the OpenText portfolio in use by the customer. Construct compelling, easy-to-understand cases for investment
• Architect solutions based on OpenText capabilities, that will secure the customers’ business case and investment decision
• Present and demonstrate both OpenText solutions as well as compelling business cases to customers for both technical and c-level audiences
• Win projects by helping our customers understand why OpenText is the best choice for their Managed Services goals
• Create and deliver written solution proposals and presentations to clients including responses to RFPs/RFIs/RFQs
• Provide on-going technical support to well-qualified prospects conducting evaluations. This may include coaching, proof of concept support, live demonstrations, troubleshooting, and best-practices consulting
• Work closely with solution definition and implementation teams to scope and document projects and estimates for proposals. Ensure smooth transition from sales to solutions implementation and operations
• Work closely with sales and sales management to establish in-depth account plans and strategies. Work with marketing and sales on competitive intelligence, sales collateral, and solution positioning
Experience and Skills:
• Proven track record of experience in e-Invoicing, invoice compliance and/or invoice automation in a pre-sales or consulting role with proven ability to understand and analyze prospects needs and position OpenText solutions to address these
• Knowledge of ERP, B2B and data integration including solutions such as Managed Services and iPaaS; formats such as EDI and XML,
• Conceptual understanding of different ERP systems and integration including SAP, Oracle, Infor, Microsoft and others – both cloud and off-cloud
• Understanding of supply/value chains and best practices in various industries – core focus areas are high-tech, CPG, retail, automotive, life sciences, and manufacturing
• Excellent customer relations including written and verbal communication skills in Polish plus English.
• Demonstrate a team attitude while enjoying a high level of independence
• Ability to travel on a regular basis, if required
OpenText's efforts to build an inclusive work environment go beyond simply complying with applicable laws. Our Employment Equity and Diversity Policy provides direction on maintaining a working environment that is inclusive of everyone, regardless of culture, national origin, race, color, gender, gender identification, sexual orientation, family status, age, veteran status, disability, religion, or other basis protected by applicable laws. Should you require accommodations during the selection process, please contact accommodationrequests@opentext.com.