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Cloud Application Support

Req id:  11306

Alpharetta, GA, US Lexington, KY, US Tinton Falls, NJ, US Brook Park, OH, US Carbondale, IL, US Salt Lake City, UT, US Dallas, TX, US Austin, TX, US Southfield, MI, US Gaithersburg, MD, US Tampa, FL, US Columbus, OH, US Waukesha, WI, US San Antonio, TX, US



As the Information Company, our mission at OpenText is to create software solutions and deliver services that redefine the future of digital. Be part of a winning team that leads the way in Enterprise Information Management.


Overview of Business Function


OpenText Cloud Operations is responsible for the global operations and delivery of our Open Text cloud services to clients in multiple industries. Our offerings range from shared, multitenant SaaS offerings to Managed Services supporting Enterprise Clients and are hosted on a variety of infrastructure platforms. The Cloud Operations team is responsible for defining the technical platform and partnering with our engineering and security teams to deliver solutions using a DevSecOps approach. 


You're great at


  • Deploy system automation technologies to streamline development, testing and operational activities.
  • Experience with infrastructure automation tools such as Ansible, Chef, Puppet, etc.
  • Experience with Monitoring systems such as Zabbix and Microfocus OMI.
  • Experience with common scripting languages (Perl, python, shell, ruby, etc.) 
  • Working closely with engineering and operations teams across the organization to determine and incorporate their requirements into a robust, flexible, scalable platform in a continuous delivery model.
  • Research, design and build tools and systems to improve time to market.
  • Research and provide feedback on new technologies to satisfy business and technical requirements.


What it takes


  • BS/MS in CS/engineering or equivalent.
  • 4+ years of experience in a highly-complex technical operations environment; directly working with monitoring and automation tools.
  • Experience with Continuous Integration & Continuous Delivery (Jenkins, Packer, Artifactory, Docker) and Git.
  • Solid knowledge with administering, deploying, and managing Red Hat, Solaris, and Windows.
  • Solid knowledge of VMware & vSphere Administration and scripting.
  • Expertise in C++ and Java on Solaris and Red Hat platforms.
  • Excellent communication skills
    • Verbal Communication
    • Written Communication
    • Teamworking



At OpenText we understand and value diversity in our employees and are proud to be an Equal Opportunity Employer. We hire the best talent regardless of race, creed, color, national origin, ancestry, disability, marital status, sex, age, veteran status or sexual orientation. If you require accommodation at any time during the recruitment process please email accommodationrequests@opentext.com. Applicants have rights under Federal Employment Laws including but not limited to: Family and Medical Leave Act (FLMA)Equal Employment Opportunity  and Employee Polygraph Protection Act


Our growing team is mapping the future of Information Management, and we continue to make new discoveries that expand its boundaries. Join us and be part of a winning team, where the opportunities for your career are limitless. 

From its innovative start as a research project by University of Waterloo professors in 1991, OpenText has grown into a global company with offices in more than 35 countries. Our high- performance culture has forged our growth and is an excellent fit for people looking to push themselves to learn and do more.

It’s our time to lead, and as part of our team, it will be your time too. Our continued growth will provide you the opportunity to explore, learn and chart an exciting career path while enjoying a good work-life balance. 

If you thrive in a dynamic work environment, there is always a new horizon to explore. We are proud to offer excellent benefits, challenging work and competitive financial rewards. 

Our employee programs prioritize employees’ well-being and that of their families. We offer a comprehensive benefit plan, education assistance, a wellness/fitness reimbursement and time off to volunteer. 

Social events 
With offices around the world and flexible work arrangements, OpenText strives to make sure all our employees feel connected. Teamwork extends to our social lives too from local social events to company-wide activities, we want our employees to take time to relax and have fun.  

Corporate Citizenship  
Corporate Citizenship is more than a program for us, it is engrained in our purpose, impact, and approach to doing business. Through numerous volunteer initiatives, we support education and innovation for global change.

Explore your career and potential. Become an OpenText Navigator.

Nearest Major Market: Alpharetta
Nearest Secondary Market: Atlanta

Apply now »