Manager, UX Design

OPENTEXT - THE INFORMATION COMPANY

As the Information Company, our mission at OpenText is to create software solutions and deliver services that redefine the future of digital. Be part of a winning team that leads the way in Enterprise Information Management. 

The User Experience Design manager leads a team of UX Designers at Open Text with the responsibility to design, prototype, and test software products that solve the critical business needs of our customers. Through a sound understanding of the underlying architecture, product vision, and requirements, we create compelling, usable user interfaces for complex enterprise software applications across desktop, web, and mobile platforms. We work as essential development team members in the engineering organization in a highly collaborative, agile environment to create industry-leading Enterprise Information Management software solutions.

The opportunity

The selected candidate will be directly responsible for managing a team of UX Interaction Designers and collaborating with the larger global UX Design management team that also includes Visual Design and Usability/Research. As a manager

• Lead and manage a team of talented UX Designers.

• Coordinate among multiple designers supporting a suite of products, line of business or business unit.

• Maintain a cohesive user experience strategy for area of immediate responsibility and coordinate with other designers on cross-company UXD strategies.

• Mentor peers, stakeholders, and teammates on user-centered design principles and methodologies.

• Contribute to and help champion User Experience Design team initiatives, such as creation of design guidelines, process enhancements, toolkits, etc.

• Work within product development teams to guide and support day to day technical decision making that impacts the user experience.

• Act as subject matter expert on the user experience capabilities, limitations, and tradeoffs presented by various platforms, technologies, and frameworks.

Education and experience

• Degree in HCI, Human Factors Engineering, Cognitive Science, Interaction Design, Computer Science, Industrial Design, Graphic Design, or related experience. Masters preferred.

• Minimum 2-3 years of people management experience and 8 plus years of strong software UX design experience reflected through portfolio/work samples.

• Experience designing outstanding digital enterprise products in B2B environments.

• Strong working knowledge of common design tools such as the Adobe Creative Cloud (Illustrator, XD), Axure RP, Figma, etc.

• Analytical capabilities in compiling and reviewing feedback and data culled from research and internal sources.

Desired

• Independent worker with the ability to align well with the product management and development teams.

• Strong analytical and problem-solving skills, with the ability to conceptualize complex systems.

• Demonstrated results-oriented work ethic and consistent record of meeting deadlines.

• Excellent listener, facilitator, communicator, and team player.

• Self-reliant, used to taking initiative, and great at follow-up.

• Creative, with a solid understanding of UX design best practices/principles.

• Good analytical and organizational skills including the ability to organize and prioritize tasks.

• Knowledge of Accessibility standards (Section 508, WCAG, etc.) is a plus.

• Knowledge of Common Enterprise information Management Products (ECM, DAM, BPM, etc.) products would be an asset.

• High degree of comfort with complex technical environments.

While OpenText is an Equal Opportunity Employer, our efforts to build an inclusive work environment go beyond simply complying with applicable laws. Our Employment Equity and Diversity Policy provides direction on maintaining a working environment that is inclusive of everyone, regardless of culture, national origin, race, color, gender, gender identification, sexual orientation, family status, age, veteran status, disability, religion, or other basis protected by applicable laws. Should you require accommodations during the selection process, please contact accomodationrequests@opentext.com.

Subject to applicable laws and regulations, OpenText’s global vaccination policy requires all employees to be fully vaccinated against COVID-19 to enter an OpenText office to maintain a safe workplace for our employees.