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Principal Solutions Consultant - Digital Experience

Req id:  22690

Virtual, GB

 

OPENTEXT - THE INFORMATION COMPANY

As the Information Company, our mission at OpenText is to create software solutions and deliver services that redefine the future of digital. Be part of a winning team that leads the way in Enterprise Information Management.  

 

 

The Opportunity:


OpenText enables the digital world as the global leader in Enterprise Information Management, both on premises and in the cloud. We embrace all things digital and are committed to being the best place to work for our employees in over 140 locations around the world. We obsess over our customers to ensure they are wildly successful in embracing the Digital World.

We have an opportunity for a Senior CCM Solutions Consultant in our Digital Experience (DX) business unit. The Senior Solution Consultant is a core member of the OpenText DX Sales team, working together to identify and develop revenue opportunities within
the OpenText DX Customer and Prospect base.

This will involve analyzing complex customer requirements and providing a compelling, unique value proposition to the customer, which leverages one or more solutions from the OpenText DX portfolio (Web Content Management, Digital Asset Management, Customer Communication Management, Workforce Optimization and Customer Journey Mapping).

You will be responsible for helping the customer visualize the value proposition by building out customized demonstrations of OpenText DX products and solutions and delivering technology and business level presentations to technical, business and management-level audiences. This position will have a primary focus on Customer Communications Management (CCM) solutions.


You are great at:  

 

• Competing and winning against the other DX and CCM software vendors
• Positioning the benefits of Cloud-based solutions (public Cloud, private Cloud, containerised deployments)
• Delivering tailored presentations and demonstrations to technical and business audience. 
• Leveraging different presentation techniques like whiteboard, PPT, storytelling, etc. 
• Creating Need: utilising experience from case studies, ROI studies and other assets.
• Proactively engaging in continuous self-learning. Both deeper into single technology and across other technologies.
• Understanding who the OpenText DX competitors are and some level of understanding of their offerings. 
• Can produce a basic Solutions architecture for single product. 
• Understanding solutions in the OpenText DX portfolio at a high level and able to articulate and present them. 
• Developing knowledge of Digital Experience and Customer Communications Management (CCM) in particular.
• Taking full responsibility for customer focused activities, seeks input from the various parties involved and makes sure deadlines are met.
• Adequately managing multiple engagements as to ensure all deadlines are met and customers are serviced in a timely manner.

 
What it takes:

 

• Bachelor’s Degree and significant Enterprise software experience with prior leadership experience.
• A deep knowledge of the Customer Communication Management markets, its competitors, partners and related industries.
• A proven ability to work in a rapidly changing environment to help the team meet or exceed regional sales targets. 
• Strong CCM Subject Matter Expertise with business acumen and an ability to manage strategic plans with partner and company executives.
• Solid working knowledge of Cloud computing strategies, business models and issues

 

 

At OpenText we understand and value diversity in our employees and are proud to be an Equal Opportunity Employer.


OPENTEXT - THE INFORMATION COMPANY

Our growing team is mapping the future of Information Management, and we continue to make new discoveries that expand its boundaries. Join us and be part of a winning team, where the opportunities for your career are limitless. 

From its innovative start as a research project by University of Waterloo professors in 1991, OpenText has grown into a global company with offices in more than 35 countries. Our high- performance culture has forged our growth and is an excellent fit for people looking to push themselves to learn and do more.

It’s our time to lead, and as part of our team, it will be your time too. Our continued growth will provide you the opportunity to explore, learn and chart an exciting career path while enjoying a good work-life balance. 

Perks 
If you thrive in a dynamic work environment, there is always a new horizon to explore. We are proud to offer excellent benefits, challenging work and competitive financial rewards. 

Benefits 
Our employee programs prioritize employees’ well-being and that of their families. We offer a comprehensive benefit plan, education assistance, a wellness/fitness reimbursement and time off to volunteer. 

Social events 
With offices around the world and flexible work arrangements, OpenText strives to make sure all our employees feel connected. Teamwork extends to our social lives too from local social events to company-wide activities, we want our employees to take time to relax and have fun.  

Corporate Citizenship  
Corporate Citizenship is more than a program for us, it is engrained in our purpose, impact, and approach to doing business. Through numerous volunteer initiatives, we support education and innovation for global change.

Explore your career and potential. Become an OpenText Navigator.

Apply now »