Share this Job
Apply now »

Thank you for your interest in OpenText! Our career page is currently undergoing maintenance and will be back up by May 29, 2022, 2:00 am UTC (May 28, 2022, 10:00 pm EST)

Please return soon to complete your dream job application!



Principal Systems Administrator

Req id:  27660

Waterloo, ON, CA Richmond Hill, ON, CA


As the Information Company, our mission at OpenText is to create software solutions and deliver services that redefine the future of digital. Be part of a winning team that leads the way in Enterprise Information Management. 

The Opportunity:

OpenText Business Network Engineering is strengthening its global Cloud Service Delivery team, and we are currently looking for an experienced Principle System Administrator/Engineer to work with system team as well as engage hands-on in complex problem solving with global application engineering team.

In this demanding role, you will report directly to the Sr. Director, Enterprise Business System. It is a position that is highly focused in reviewing, standardizing, automation and capacity planning of System and Container technologies to support OpenText’s mission critical cloud applications and services. This role is seen as SME of system technologies within the group and will be the person to help setting the overall planning, configuring and collecting capacity related matrix, document and preparing report and dashboard for management team and technical team. This position requires a strong understanding of system architecture, database architecture, automation, change management, incident management, backup, disaster and recovery, security and compliance. This role also requires assisting necessary maintenance tasks like patch/upgrades, provide on-call and technical support, troubleshooting of system related issues, disaster recovery and security compliance related activities.


What is a business network?

A business network is a cloud platform that connects and manages all data, within the enterprise and outside the firewall. Securely connecting data with people, systems and things enables streamlined business processes and delivers new insights and value.

Business networks lay the necessary foundation for turning data into actionable insights. Delivered as a cloud service, they enable data integration, data management and secure data exchange across an increasingly complex network of on-premises and cloud applications, connected devices and business partners or customers.

The OpenText Business Network is the world's largest B2B integration and secure information management environment.


What you will be doing:
•Work with other system administrators as needed for maintenance tasks like automation, documenting standard procedures, security patch/upgrades, on-call and technical support, troubleshooting of system related issues, disaster recovery and security compliance related activities.
•Work with capacity engineer to setup, gather and evaluate performance data with different monitoring tools such as Zabbix, New Relic
•Work with capacity engineer to analyze the data, spot the trend, make the forecast
•Prepare dashboard and report at regular basis for management and technical team to review.
•Research and provide improvement recommendation to management and technical teams including related costs, impact analysis, expected timescale, and affected resources. 

You are great at:

•Experience in Google Cloud Platform/GCP certification is required. 
•6+ years of strong system and infrastructure related hands-on administrator experience, performance monitoring and tuning in Unix and Window server environments.
•Linux certified is a plus
•Experience in automation tool such as Ansible and shell scripting.
•Experience in monitoring tools such as Zabbix and NewRelic.
•BS or MS degree in Computer Science or Computer Engineer
•Experience with preparing dashboards for Performance / Capacity Management.
•Experience in agile and scrum methodologies and related tools such as Jira and Confluence
•Experience with other database technologies such as MS SQL, Oracle, Cassandra, MapR, Elastics Search, etc. is a plus

Technology Stack that we work on:
•OS: Linux OS and window server environments. VMware VMS, Kubernetes
•Programming languages: JAVA, Python and Unix shell scripting.
•Database technologies: MSSQL, Oracle, Cassandra, PostgreSQL, Arango DB, Elastic Search, MapR, Kafka
•CI / CD environment with tools such as Jenkins.
•Configuration management and automation: such as Gitlab, Ansible, Rundeck.
•Monitoring Tools: Zabbix, New Relic
•Security Tools: Sentinel One, LogRhythm



While OpenText is an Equal Opportunity Employer, our efforts to build an inclusive work environment go beyond simply complying with applicable laws. Our Employment Equity and Diversity Policy provides direction on maintaining a working environment that is inclusive of everyone, regardless of culture, national origin, race, color, gender, gender identification, sexual orientation, family status, age, veteran status, disability, religion, or other basis protected by applicable laws. Should you require accommodations during the selection process, please contact


Subject to applicable laws and regulations, OpenText’s global vaccination policy requires all employees to be fully vaccinated against COVID-19 to enter an OpenText office to maintain a safe workplace for our employees. 


Our growing team is mapping the future of Information Management, and we continue to make new discoveries that expand its boundaries. Join us and be part of a winning team, where the opportunities for your career are limitless. 

From its innovative start as a research project by University of Waterloo professors in 1991, OpenText has grown into a global company with offices in more than 35 countries. Our high- performance culture has forged our growth and is an excellent fit for people looking to push themselves to learn and do more.

It’s our time to lead, and as part of our team, it will be your time too. Our continued growth will provide you the opportunity to explore, learn and chart an exciting career path while enjoying a good work-life balance. 

If you thrive in a dynamic work environment, there is always a new horizon to explore. We are proud to offer excellent benefits, challenging work and competitive financial rewards. 

Our employee programs prioritize employees’ well-being and that of their families. We offer a comprehensive benefit plan, education assistance, a wellness/fitness reimbursement and time off to volunteer. 

Social events 
With offices around the world and flexible work arrangements, OpenText strives to make sure all our employees feel connected. Teamwork extends to our social lives too from local social events to company-wide activities, we want our employees to take time to relax and have fun.  

Corporate Citizenship  
Corporate Citizenship is more than a program for us, it is engrained in our purpose, impact, and approach to doing business. Through numerous volunteer initiatives, we support education and innovation for global change.

Explore your career and potential. Become an OpenText Navigator.

Apply now »