Professional Services Project Manager- Central Standard Time Zone

OPENTEXT - THE INFORMATION COMPANY

As the Information Company, our mission at OpenText is to create software solutions and deliver services that redefine the future of digital. Be part of a winning team that leads the way in Enterprise Information Management. 

OpenText is an award-winning Information Management company enabling the Fortune 1000 by simplifying, transforming, and accelerating enterprise information needs, on premises or in the cloud. We embrace all things digital and are committed to being the Best Place to Work for our Employees in over 140 locations around the world. 

We obsess over our customers to ensure they are successful in the implementation of best-of-class information management solutions. Our customers entrust us with their most important information, we need to be their most trusted partner. What we do, we do well. What we create, we do purposefully to impact the world. If you believe in this and are passionate about solving some of the world’s largest companies’ information management challenges, then let OpenText turn your career vision into reality. 

Be part of a Canadian success story! From its innovative start as a research project by University of Waterloo professors in 1991, OpenText has grown into a global company with offices in more than 35 countries. Our high- performance culture has forged our growth and is an excellent fit for people looking to push themselves to learn and do more.
Feel at home. Our welcoming culture can be attributed to our Canadian roots and values. We genuinely want to help each other, and we share a passion for our customers

Join Our Team: Discover the Exciting Opportunity Ahead!

The Project Manager in the Professional Services organization is a key contributor to the achievement of department goals and initiatives, while at the same time managing delivery of customer engagements. The PM drives the success of each project to ensure customer satisfaction, establish a solid working relationship and build on that foundation to develop future engagements.  The USA Central Region PM reports to the regional Director of Projects (Delivery) and fulfills a key advisory role to the Director of Professional Services (Sales). In addition, the successful PM has the ability to work in a cross-department manner and is able to lead resources not under their direct control.
 

Your Skills Shine Here: You Are Great At
•    Project management of assigned client engagements including but not limited to the use of the OpenText project management methodology and compliance requirements when forecasting booked revenue, resource forecasting, weekly project financials tracking (i.e. margin attainment, budget, invoicing), managing risks, project scope change and issues through to resolution.
Professional Services Sales Support
•    Create and negotiate project change request for your engagements to manage scope, schedule and budget of project change
•    Build customer relationships during project delivery and advisory consultant role.
Project Management
•    Work with the Professional Services Resource Manager and other Project Managers to establish project resource needs, screen candidates both internal and external to the Professional Services team and co-ordinate project resources on a weekly basis.
•    Work with the field operations team to forecast project hours and revenue accurately on a weekly basis
•    Actively participate in an informal team along with other project managers within the West, Central, East and Canada regions to collaborate on lessons learned and drive organizational standards 
•    Manage multiple projects simultaneously
•    Set and continually manage project expectations with team members and other stakeholders
•    Delegate tasks and responsibilities to appropriate personnel
•    Identify and resolve issues and conflicts within the project team
•    Identify and manage project dependencies and critical path
•    Manage projects so that they are delivered on time, on budget, project delivery with minimal escalations
•    Provide internal project reports to the field operations team, Projects Director and Professional Services Sales Directors as required
•    Proactively manage changes in project scope, identify potential crises, and devise contingency plans
•    Define project success criteria and disseminate them to involved parties throughout the project life cycle
•    Assist in the creation of presentation materials including public forum presentations and internal presentations particularly for executive consumption
•    Coach, mentor, motivate and supervise project team members and contractors and influence them to take positive action and accountability for their assigned work

Unlock Your Potential: What It Takes to Thrive with Us!
•    Working experience in a Professional Services environment managing large and mid-sized Enterprise Information Management or Enterprise Content Management solution projects
•    Minimum of 3 years of experience in project management
•    At least 2 years of experience with mid-sized complex systems deployments
•    Lives or plans to live in the USA Central OpenText Region
•    BA/BS degree preferred
•    CAPM, PMP or equivalent certifications preferred
•    Supporting qualifications AGILE, SCRUM, RUP an asset 
•    Experience working projects in a matrix environment, across industries
•    Strong interpersonal, verbal, presentation, and writing skills
•    Experience negotiating through difficult project situations with customers and internal teams
•    Strong project accounting experience and skills.
•    Strong Microsoft Project, MS Office capabilities
•    Referenceable on-time, on-budget, project deliveries with minimal escalations
•    Experience delivering OpenText products is desired
•    Experience using or delivering Content Management / Information management applications is desired.
 

Embark on an Epic Journey: Join Our Team and Achieve the Extraordinary!

For US residence the minimum compensation estimated for this position is $75,000 in addition to a comprehensive and competitive group benefit and healthcare plan.  Individual compensation will be determined based on skills and experience comparable to the job requirements.

This role will be Central Standard Time zone.

OpenText's commitment to diversity and inclusion surpasses legal requirements, evident in our Equal Employment Opportunity Statement of Policy which promotes a respectful and empowering environment for employees of all backgrounds, culture, national origin, race, color, gender, gender identification, sexual orientation, family status, age, veteran status, disability, religion, or other basis protected by applicable laws. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please contact us at accommodations@opentext.com. Our proactive approach fosters collaboration, innovation, and personal growth, enriching OpenText's vibrant workplace.