RVP, Professional Services (Sales)

OPENTEXT - THE INFORMATION COMPANY

As the Information Company, our mission at OpenText is to create software solutions and deliver services that redefine the future of digital. Be part of a winning team that leads the way in Enterprise Information Management. 

The Opportunity: 

As Regional Vice President, Professional Services for Canada, you’ll be responsible for growing the Professional Services business associated with this important market.  You’re one who knows how to inspire and drive a services team to success in Canada, as well as understand and communicate the value of OpenText services to our customers. You’ve already demonstrated that you have the ability and a successful track record of growing a services business by aligning and driving the strategy and operations of the business. 
         

In addition, you have experience growing installation, training and professional services as part of a software company and in conjunction with a growing partner community. Focused on customer success and adoption of OpenText and the EIM vision, you will ensure that we have a track record of customer success that promotes the highest levels of customer satisfaction, adoption and return on investment. For this role, you should have experience growing a services business in the ECM, BPM or broader EIM Industry. 

 You are great at: 

•    Business Development: You have a track record of growing Professional Services businesses focused on Enterprise-class clients. You have deep experience in growing both public sector and commercial customers.
•    Revenue and Bookings: You know how to lead and coach your team to exceed revenue and bookings objectives, closing both new and recurring business in the Enterprise Information Management domain.
•    Customer Relationships: Building trusted relationships with our clients and ensuring an outstanding client experience with OpenText and the Professional Services team. 
•    Team-Building: Supporting, developing and retaining a team of engaged, high performing professionals that deliver amazing results.  
•    Collaboration: Be part of the OpenText team, mobilizing the skills and expertise of the business for the benefit of our customers. You are viewed as a partner by key stakeholder communities such as Sales, Product Management and Engineering.
•    Strategy Development: Be a key member of the Americas Leadership Team for Professional Services, developing strategies to achieve and surpass company goals.
•    Alignment: Ensure that the Professional Services offerings are in alignment with customer and company needs. 
•    Product Direction: Become a trusted advisor who shares features, benefits and application of our OpenText EIM vision, product roadmaps, install base and technologies. You will effectively communicate customer requirements to the product teams. 
•    Other related duties as assigned 

What it takes: 

•    Direction. Proven collaborator and with the ability to work with all levels and departments within an organization 
•    Motivator. Able to hire, engage and motivate great talent. 
•    Champion. You have successfully built and led services teams, and have a track record of success in sustaining, maintaining and building revenue streams
•    Service Minded: You deliver customer engagements, through your teams, like you would expect to receive it - with excellence 
•    Cross-Cultural Direction: Must be willing to travel regionally and globally as required
•    Domain. Experience with the Enterprise Information Management solutions. Bachelor's Degree with a technical or business focus preferred. 
•    Excellent Communication. You know what to say and more importantly, how to say it. You know how to have real business conversations with leaders. 
•    Metric Motivated: Understand the numbers of your business clearly and knows what to drive to achieve success
 

OpenText's efforts to build an inclusive work environment go beyond simply complying with applicable laws. Our Employment Equity and Diversity Policy provides direction on maintaining a working environment that is inclusive of everyone, regardless of culture, national origin, race, color, gender, gender identification, sexual orientation, family status, age, veteran status, disability, religion, or other basis protected by applicable laws. Should you require accommodations during the selection process, please contact accommodationrequests@opentext.com

Subject to applicable laws and regulations, OpenText’s global vaccination policy requires all employees to be fully vaccinated against COVID-19 to enter an OpenText office. Accommodations may be available for specific roles.