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Senior Analyst

Req id:  19554

Virtual, US Broomfield, CO, US


As the Information Company, our mission at OpenText is to create software solutions and deliver services that redefine the future of digital. Be part of a winning team that leads the way in Enterprise Information Management. 


As the Information Company, our mission at OpenText is to create software solutions and deliver services that redefine the future of digital. Be part of a winning team that leads the way in Enterprise Information Management.An opportunity to join a global and dynamic subscription renewal sales team based in Broomfield CO.  The Revenue Ops Analyst provides support to the renewal sales leadership team and is an essential interface to the corporate operations function and other corporate functions. The role reports to the Manager of Forecasting and Data Analytics with the charter of providing vital information and BI to the WW VP of SMB Renewals and other Sr. leaders. Responsibilities include ensuring corporate renewal sales data processes are understood, communicated, and practiced, developing effective reports, and preparing thoughtful analysis on trends, as well as streamlining and automating data processes. In addition, you are part of a team responsible for continuous renewal sales data process improvement initiatives centered around forecasting and reporting & analysis. A critical success factor in this role will be the ability to provide efficient data and analytics support to the renewal sales organization, and, to communicate and work collaboratively with other groups across the global OpenText organization.


What You're Good At:

•    Review weekly forecast and pipeline reports to ensure accuracy. Pro-actively follow-up on deals that need clarification and provide insight on quality of forecast and pipeline.
•    Help build new BI dashboards as needed and provide thoughtful analysis on management dashboards to facilitate effective understanding of progress, achievements, and gaps; includes pipeline analysis, closed deal analysis, competitors, etc. Communicate key information and analysis to global renewal sales management.
•    Ensure account and opportunity data in Salesforce.com, NetSuite, SAP, and Assure is accurate. Proactively resolve any discrepancies to ensure reporting is timely and accurate.
•    Review and analyze operational and renewal sales financial information to enable effective decision making.
•    Contribute to processes and reporting around renewal sales staffing, hiring, and on-boarding, including assessing and planning resources (location, roles, development, and alignment with other resources.)
•    Recommend and provide relevant information and analysis on customer segmentation, account assignments and territory coverage.
•    Be point person for renewal salespeople to address general data questions and help resolve issues.
•    Identify areas where processes need to be automated and/or streamlined. Participate in regional process improvement initiatives. Demonstrate thought leadership around renewal sales data processes and operations.
•    Develop tools to illustrate and support best practices for renewals sales processes. 
•    Partner with management  to assist with elements of business planning, progress reporting and outcome measurement.
•    Assist with the design, implementation and review of any regional initiatives required by management  or Sales Leadership .
•    Collaborate effectively with departments and cross-functional groups to ensure company goals are achieved.
•    Other responsibilities and key result areas will be assigned as required.


What It Takes:

•    Bachelor’s degree in business, economics, mathematics, or equivalent experience 
•    Experience in data analysis methods and best practices
•    Experience building dashboards in Tableau or similar data visualization software 
•    Ability to write queries in SQL to extract meaningful information from complex datasets 
•    Strong Microsoft Excel skills to build models and perform ad-hoc tasks effectively
•    Understand relationships between metrics and operational activities
•    Proven ability to synthesize insights from structured and unstructured data 
•    Strong relationship management skills and ability to generate strong internal and external relationships
•    Demonstrated ability to work both independently and in a team environment 
•    A proven approach to problem-solving and eagerness to adjust to evolving business priorities and challenges 
•    Excellent presentation, communication, and interpersonal skills, with strong attention to detail 


For Colorado residents, this job is expected to pay in the range of $66,000 USD to $99,000 USD in addition to a comprehensive and competitive group benefit and healthcare plan.  Individual compensation will be determined based on skills and experience comparable to the job requirements.


While OpenText is an Equal Opportunity Employer, our efforts to build an inclusive work environment go beyond simply complying with applicable laws. Our Employment Equity and Diversity Policy provides direction on maintaining a working environment that is inclusive of everyone, regardless of culture, national origin, race, color, gender, gender identification, sexual orientation, family status, age, veteran status, disability, religion, or other basis protected by applicable laws. Should you require accommodations during the selection process, please contact accomodationrequests@opentext.com).


Our growing team is mapping the future of Information Management, and we continue to make new discoveries that expand its boundaries. Join us and be part of a winning team, where the opportunities for your career are limitless. 

From its innovative start as a research project by University of Waterloo professors in 1991, OpenText has grown into a global company with offices in more than 35 countries. Our high- performance culture has forged our growth and is an excellent fit for people looking to push themselves to learn and do more.

It’s our time to lead, and as part of our team, it will be your time too. Our continued growth will provide you the opportunity to explore, learn and chart an exciting career path while enjoying a good work-life balance. 

If you thrive in a dynamic work environment, there is always a new horizon to explore. We are proud to offer excellent benefits, challenging work and competitive financial rewards. 

Our employee programs prioritize employees’ well-being and that of their families. We offer a comprehensive benefit plan, education assistance, a wellness/fitness reimbursement and time off to volunteer. 

Social events 
With offices around the world and flexible work arrangements, OpenText strives to make sure all our employees feel connected. Teamwork extends to our social lives too from local social events to company-wide activities, we want our employees to take time to relax and have fun.  

Corporate Citizenship  
Corporate Citizenship is more than a program for us, it is engrained in our purpose, impact, and approach to doing business. Through numerous volunteer initiatives, we support education and innovation for global change.

Join OpenText today.

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