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Software Asset Management Analyst

Req id:  41167

Virtual, GB


OpenText is a global leader in information management, where innovation, creativity, and collaboration are the key components of our corporate culture. As a member of our team, you will have the opportunity to partner with the most highly regarded companies in the world, tackle complex issues, and contribute to projects that shape the future of digital transformation.


Your impact

As a Software Asset Management Analyst at OpenText, you will be a key player in managing the entire lifecycle of software license purchases. Working closely with clients and external software vendors, you will ensure that the best options are identified and implemented. Your responsibilities will include liaising with requestors, obtaining quotes, coordinating with finance and commercial teams, providing software and licenses, managing annual renewals, maintaining the software asset register, and conducting compliance reviews. Your work will ensure our clients receive optimal software solutions while maintaining compliance and maximizing value.


What the Role Offers

- Team Collaboration: Be part of a small, established team that works closely with clients and external vendors, fostering strong professional relationships.
- Supportive Environment: Receive supportive engagement from your manager and be part of a friendly and diverse team.
- Professional Growth: Access to training and development in SAM best practices, and opportunities to obtain and maintain appropriate certifications through training and memberships.
- Global Opportunities: Explore local and worldwide growth opportunities within Professional Services and the wider OpenText organization.


What you need to succeed

- Skills and Experience: Strong analytical and problem-solving skills, excellent interpersonal and communication abilities, and proficiency with Microsoft Office products, especially Word and Excel.
- Adaptability: Ability to learn new skills quickly and work effectively under pressure, making rational decisions while considering relevant risks.
- Service Management: Background in Service Management capabilities and experience with Service Management toolsets. Experience in supporting Software Asset Management in renewals, purchases, audits, and software consultancy is a plus.
- Collaboration: Experience working with personnel in multiple locations and virtually.
- Security Clearance:
The successful candidate must already hold high level Security Clearance and maintain it..
- Desirable Qualifications: ITIL V3/4 foundation or equivalent experience in a Service Management environment and experience working in an Asset Management team.


One last thing

At OpenText, we believe our employees are our greatest asset, and we strive to create a workplace that fosters teamwork, productivity, and personal growth. Our competitive benefits package reflects our commitment to taking care of our people. By joining our Professional Services team, you will work with cutting-edge technologies in a supportive and innovative environment. You will have ample opportunities for continuous learning and professional development. If you are passionate about improving IT service delivery and eager to make a meaningful impact on our customers' digital journeys, we encourage you to apply.


OpenText's efforts to build an inclusive work environment go beyond simply complying with applicable laws. Our Employment Equity and Diversity Policy provides direction on maintaining a working environment that is inclusive of everyone, regardless of culture, national origin, race, color, gender, gender identification, sexual orientation, family status, age, veteran status, disability, religion, or other basis protected by applicable laws.

If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please contact us at hr@opentext.comOur proactive approach fosters collaboration, innovation, and personal growth, enriching OpenText's vibrant workplace.


We believe that our values are the compass that steers us in the right direction and helps us stay true to our mission. These values will not only guide our everyday decisions but also influence our strategic direction and the way we work. They reflect who we are as individuals and as a collective force, uniting us in our shared purpose. 

We create economic growth that is inclusive and sustainable. 

The world’s most trusted companies trust OpenText, and we demonstrate this in our actions as individuals, as a company, and as technology. 

We build global communities of purpose and challenge by supporting each other to exceed expectations and solve complex problems. 

We set high standards and exceptions, to learn, to be better. 

We tap into our creativity to deliver incredible experiences for customers, to ourselves, and for our planet. 

We believe a workplace should be human above all else. We ask excellence of our employees and reward it by creating an environment that is welcoming, challenging and that encourages real growth and development, not empty platitudes, or trinkets.” - Mark Barrenechea, CEO & CTO

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