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Sales Engineer (Webroot/Carbonite/OpenText)

Req id:  14601

Virtual, US Broomfield, CO, US Denver, CO, US San Mateo, CA, US Tucson, AZ, US Pasadena, CA, US Dallas, TX, US Salt Lake City, UT, US San Diego, CA, US San Antonio, TX, US Austin, TX, US

OPENTEXT - THE INFORMATION COMPANY

As the Information Company, our mission at OpenText is to create software solutions and deliver services that redefine the future of digital. Be part of a winning team that leads the way in Enterprise Information Management. 

 

Salary Range: $78,000 - $118,000 plus variable compensation.

 

Together Carbonite—a leader in data protection and Webroot—a leader in data security—form the Small, Medium Business and Consumer Division (SMBD) of OpenText.  The mission of our joint offering is to make cyber resilience simple, reliable and accessible in the connected world. We enable comprehensive data protection for companies, consumers, and our vast network of partners around the globe.

 

Our business requires top talent. We foster a thriving, dynamic environment rich with inventive minds and entrepreneurial spirit. From engineering to sales and marketing, operations and customer support, our employees are empowered and encouraged to build their careers at OpenText
 

The Role

 

OpenText Business Solutions Consulting team is looking for a well-balanced seasoned Sales Engineer that has sales presentation ability and high-level technical skills with more than 5 years experience as a Sales Engineer or Solutions Consultant in the Cyber Security software industry. The Solutions Consulting team is responsible for all technical sales and architecting solutions for customer delivery. This team is focused on driving revenue and providing successful solutions for our partner community and customers.  This is a pre-sales Solutions Consultant role on a highly skilled seasoned team, to drive our strategy, revenue, roadmap, and day-to-day technical sales for our partners and existing customer base.

 

The Solutions Consultant must be highly collaborative, not only supporting the sales teams, the Solutions Consultant will work cross-functionally with product management, engineering, and marketing teams, to implement the initiatives underlying the sales strategy. This person will be responsible for the presenting and demonstrating data protection & cybersecurity solutions and services.  In addition, you will partner with the entire Solutions Consultant team to drive value for the OpenText Business Solutions division.

 

The successful candidate must have the personal qualities needed to thrive in a fast-paced sales environment.  You should have the unique ability to gain a 360-degree view of our business and be a creative and technical marketer with the ability to drive revenue.
 

You Are Great At

 

Your First Six Months:
•    Become thoroughly knowledgeable about OpenText Business Solutions customer base & product suite (small and medium business, reseller & partner audiences).
•    Quickly learn OpenText Business Solutions product offerings, the competitive landscape, audience segments, and the value OpenText Business Solutions products have for those segments.
•    Support sales teams in customer and partner meetings. 
•    Research and identify competition in our market segments.
•    Shadow Solution Consultant presentations and demonstrations of other field pre-sales Solution Consultants for the OpenText Business Solutions product brands.
•    Learn the sales processes and partner strategy for the OpenText Business Solutions brands.
•    Conduct technical presentations and demonstrations for our partners and customers.


Six to Twelve Months and Beyond:
•    All of the above, plus;
•    Provide ongoing technical insight and product information during the sales cycle, as required, to close deals, remaining available and in contact with our partners post-contract for ongoing sales support. 
•    Lead technical sales presentations & product demonstrations, supporting product implementation & maintenance of OpenText Business Solutions products, ensuring that clients are receiving up-to-date information, and ensuring products meet OpenText Business Solutions specifications and exceed client expectations. 
•    Assist sales staff in assessing potential application of company products to meet customer needs. 
•    Develop product presentations when needed/as directed, designed for specific customer(s) including architecture of installation, service requirements and ongoing support needs. 
•    Maintain ongoing technical product knowledge of all OpenText Business Solutions products. Keep up-to-date on company literature, competition and market trends via attendance/participation in-house training, travel & contact with relevant in-house and external engineering, management, industry specialists, trade journals etc. 
•    Assist with product training of new sales personnel. 
•    Design and deliver data protection solutions in a highly competitive industry.
•    Maintain a thorough understanding of OpenText Business Solutions current and innovative products, features & pricing, as well as market competition.
 

What It Takes

 

As with many positions at OpenText, flexibility is a requirement. OpenText is fast- paced and priorities often shift without warning. We’re looking for individuals who understand the reality of the world we live in and are able to accept and react swiftly to changing needs.

 

With this role comes challenges. The successful candidate translates “challenge” as “opportunity.” This person must value teamwork, supporting their teammates directly and indirectly, to meet and exceed individual and team expectations.

 

•    A track record of good judgment and decision-making in positions with significant responsibility 
•    Highly autonomous and able to independently identify high value projects and drive them to completion
•    Demonstrated leadership capability in cross-functional team environments
•    High degree of comfort with complex technical environments
•    Proven ability to articulate/defend informed opinions on important topics

 

Preferred Skills & Experience:
•    Understanding of software sales processes and procedures. 
•    Excellent business savvy as well as oral and written communication skills. 
•    Ability to deliver technical presentations and demonstrate how product(s) meet client needs. 
•    Ability to travel throughout sales territory. 
•    Understanding of software sales & partner contract processes. 


Technical Skills & Experience:

  • Product knowledge and/or awareness of the Carbonite & Webroot product(s)
  • A well rounded, professional sales engineer who understands Malware, Threat Landscape, Cyber Security markets and Cyber Security challenges, as well as the following concepts:
  • Endpoint protection
  • Public Cloud environments (Azure, AWS, GCP) and cloud concepts
  • SaaS model/architecture
  • Bachelors' degree in Computer Engineering or Software Development strongly preferred. 
  • 5+ years’ experience in a technical sales engineer capacity. 

 

Recommended Experience:

  • Antivirus-Malware, Security Agent Technologies
  • Business channels (SOC, MDR, MSP or MSSP)
  • Network technologies (Firewall, DNS, LDAP (Active Directory), IDS/IPS.
  • Desktop Operating systems knowledge (Windows, MacOS)
  • Desktop software management technologies, RMMs (ConnectWise, Kaseya, Ninja, Datto, MECM) -  MDMs (JAMF, Addigy, Intune) or similar.
  • Virtualization platforms (VMWare, Microsoft Hyper-V, Citrix etc).
  • Encryption and data security techniques.
  • Backup technologies (Veeam, Druva, Netbackup, Commvault, DataDomain, Avamar).   #IND1

 

While OpenText is an Equal Opportunity Employer, our efforts to build an inclusive work environment go beyond simply complying with applicable laws. Our Employment Equity and Diversity Policy provides direction on maintaining a working environment that is inclusive of everyone, regardless of culture, national origin, race, color, gender, gender identification, sexual orientation, family status, age, veteran status, disability, religion, or other basis protected by applicable laws. Should you require accommodations during the selection process, please contact accomodationrequests@opentext.com).

#IND1

 

#LI-CA1


OPENTEXT - THE INFORMATION COMPANY

Our growing team is mapping the future of Information Management, and we continue to make new discoveries that expand its boundaries. Join us and be part of a winning team, where the opportunities for your career are limitless. 

From its innovative start as a research project by University of Waterloo professors in 1991, OpenText has grown into a global company with offices in more than 35 countries. Our high- performance culture has forged our growth and is an excellent fit for people looking to push themselves to learn and do more.

It’s our time to lead, and as part of our team, it will be your time too. Our continued growth will provide you the opportunity to explore, learn and chart an exciting career path while enjoying a good work-life balance. 

Perks 
If you thrive in a dynamic work environment, there is always a new horizon to explore. We are proud to offer excellent benefits, challenging work and competitive financial rewards. 

Benefits 
Our employee programs prioritize employees’ well-being and that of their families. We offer a comprehensive benefit plan, education assistance, a wellness/fitness reimbursement and time off to volunteer. 

Social events 
With offices around the world and flexible work arrangements, OpenText strives to make sure all our employees feel connected. Teamwork extends to our social lives too from local social events to company-wide activities, we want our employees to take time to relax and have fun.  

Corporate Citizenship  
Corporate Citizenship is more than a program for us, it is engrained in our purpose, impact, and approach to doing business. Through numerous volunteer initiatives, we support education and innovation for global change.

Join OpenText today.

Apply now »