Sr. Account Executive - Digital Experience

OPENTEXT - THE INFORMATION COMPANY

As the Information Company, our mission at OpenText is to create software solutions and deliver services that redefine the future of digital. Be part of a winning team that leads the way in Enterprise Information Management. 

The Opportunity:
 
OpenText enables the digital world as the global leader in Enterprise Information Management, both on premises and in the cloud. We embrace all things digital and are committed to being the best place to work for our employees in over 140 locations around the world. We obsess over our customers to ensure they are wildly successful in embracing the Digital World.
 
We have an opportunity for a Senior Account Executive in our Digital Experience (DX) business unit. This role is a core member of the OpenText DX EMEA Sales team working together to identify and develop revenue opportunities within the OpenText DX Customer and Prospect base. 
We are looking for a high-energy, driven Account Executive with solid technology business-to-business sales experience.  The selected candidate will lead and manage key accounts for DX software, maintenance, SaaS, and services sales. Accountable for growing this enterprise software business and achieving territory revenue, gross margin, market penetration, installed base retention, and cost control objectives. This position will have a primary focus on Web Content Management and Digital Asset Management solutions including Core Experience Insights and integrating with the other solutions of the DX portfolio.  
 
You are great at: 
 
•    Understanding the Digital Experience market and the growth opportunities
•    Building a strategic business plan including unique selling points and winning use cases.
•    Manage key accounts
•    Hunter, Passionate and Driven mentality
•    Act as the point of contact for clients for Digital Experience (DX)
•    Organize regular client meetings to discuss their requirements
•    Resolve problems and handle complaints in a timely manner
•    Identify new potential customers
•    Ensure budget and time requirements are met
•    Stay up-to-date with new features and product launches
•    Establish best practices
•    Monitor and report on sales performance analytics
•    Suggest innovative ideas to increase sales and improve customer experience
 
Education and Experience Required
 
•    University or Bachelor’s degree, advanced university or Master’s degree preferred
•    Proven work experience as a Software Sales Account executive
•    An ability to gasp client needs and to increase customer engagement
•    Understanding of sales performance metrics
•    Excellent communication and negotiation skills
•    Analytical and time-management skills
•    A thorough understanding of the DX License and SaaS Market space including CCM (Customer Communication Management) and DXM (Digital eXperience Manager)
•    Solid knowledge of CRM software and MS Office (MS Excel in particular)

 
Personal Attributes and Behaviors
•    Leadership:  Able to lead effectively in a complex, political environment, and deliver results. Able to influence without direct authority. Able to balance between competing priorities and be flexible and creative. Able to drive team performance to best in class. Able to create and build highly effective sales teams and organization. Able to communicate effectively across multiple levels in client organizations, OpenText and the industry. 
•    Personal Strength & Maturity: Openness to change; takes responsibility for difficult decisions and for mistakes; evokes confidence in those working with him/her; personal consistency.
•    Passion & Personal Drive: Unwavering commitment and determination to do what is necessary to ensure business success; genuine and deep concern for customers, our people, and the business; constantly and creatively thinking about the business; proven work ethic; self-starter/self-motivator
•    Bridge Building Skills: Bridge builder; positive and constructive influence on any team person is a part of; able to lead in a cross-functional team; people and team oriented; invests time in getting to know people in own organization and stakeholder orgs (up, down, and across).
•    Open & Honest Communication: Strong personal communication skills; able to talk about challenges and difficulties openly; non-threatening in communication; not defensive in communications; able to participate in and/or initiate "crucial conversations."
•    Principles, Value & Personal Integrity: Value Diversity; Demonstrates ethical behavior, personal integrity and character; trustworthy - keeps confidences and doesn't gossip; leads by example - walks the talk; Invests in personal development and growth.
•    Problem Solving Approach: Approaches problems in a rational, fact-based manner using analysis and structured problem solving tools that ensure comprehensive understanding and effective resolution. 

OpenText's efforts to build an inclusive work environment go beyond simply complying with applicable laws. Our Employment Equity and Diversity Policy provides direction on maintaining a working environment that is inclusive of everyone, regardless of culture, national origin, race, color, gender, gender identification, sexual orientation, family status, age, veteran status, disability, religion, or other basis protected by applicable laws. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please contact us at 1-800-499-6544.