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Sr. Client Manager - Security Services

Req id:  28207

Virtual, US


As the Information Company, our mission at OpenText is to create software solutions and deliver services that redefine the future of digital. Be part of a winning team that leads the way in Enterprise Information Management. 


As the Information Company, our mission at OpenText is to create software solutions and deliver services that redefine the future of digital. Be part of a winning team that leads the way in Information Management and Cyber Resilience.

OpenText Security (formerly Guidance Software) exists to turn chaos and the unknown into order and the known so that companies and their customers can go about their daily lives as usual without worry or disruption, knowing their most valuable information is safe and secure.


The Security Consulting Services team is part of OpenText Professional Services and mandated to deliver Product Readiness, Risk & Compliance Advisory, Digital Forensics & Incident Response (DFIR), and Managed Security Services.  Visit our webpage for more information:


The Opportunity:


The Open Text Professional Services team is comprised of more than 3000 consultants who act as trusted advisors, managing long lasting relationships with more than 100,000 customers around the world. They are responsible for the delivery of business solutions. Our teams of experts help organizations solve issues, create value, improve business performance, and work more effectively in an increasingly digital world.

As a leader in OpenText Professional Services you will work in a fast paced, dynamic environment and you will be recognized as a subject matter expert within the Cyber Security space.

As a Security Client Manager of Professional Services, you will be responsible managing customer relationships and for achieving sales target by selling Security Consulting Services in assigned territory.


You are great at:

•    Identifying opportunities for Security Services within client organizations (commercial and public sector) and successfully selling the unique value of the Security Consulting Services to address their requirements.
•    Dealing directly with senior client leaders as a domain expert on the Cyber Readiness and Cyber Resilience that impact their organizations.
•    Creating a pipeline of opportunity to generate bookings meeting quarterly target expectations.
•    Generating revenue opportunities by developing proposals and quotes for clients using creativity.
•    Regular and timely updating of opportunity status in CRM system (
•    Ensuring timely management of opportunity forecasting and reporting.
•    Managing responses to RFP’s including identifying and tracking opportunities.
•    Business development, partner management and customer relationship management in synergy with account teams.
•    Active involvement in go to market of our services, including publishing blogs, delivering presentations and other field activities.


What it takes: 

•    A proven track record of selling and closing enterprise-class Security Services
•    A deep knowledge and insight of the Cyber Security industry with demonstrated domain expertise
•    Strong presence with effective communications skills and the ability to engage with credibility with clients.
•    The ability to manage, grow and develop a large pipeline of opportunities, leveraging proactive, outbound new business sales capabilities.
•    Independent, self-starter with excellent interpersonal, communication and presentation skills
•    Positive, enthusiastic and flexible attitude towards work
•    Strong problem solving, forecasting and organizational (including matrix management) skills
•    Comfortable dealing with technical and contractual issues
•    Have experience selling to and/or working for major corporations within the United States, Canadian and European client base is preferred
•    Willingness to travel

While OpenText is an Equal Opportunity Employer, our efforts to build an inclusive work environment go beyond simply complying with applicable laws. Our Employment Equity and Diversity Policy provides direction on maintaining a working environment that is inclusive of everyone, regardless of culture, national origin, race, color, gender, gender identification, sexual orientation, family status, age, veteran status, disability, religion, or other basis protected by applicable laws. Should you require accommodations during the selection process, please contact


Subject to applicable laws and regulations, OpenText’s global vaccination policy requires all employees to be fully vaccinated against COVID-19 to enter an OpenText office to maintain a safe workplace for our employees. 


Our growing team is mapping the future of Information Management, and we continue to make new discoveries that expand its boundaries. Join us and be part of a winning team, where the opportunities for your career are limitless. 

From its innovative start as a research project by University of Waterloo professors in 1991, OpenText has grown into a global company with offices in more than 35 countries. Our high- performance culture has forged our growth and is an excellent fit for people looking to push themselves to learn and do more.

It’s our time to lead, and as part of our team, it will be your time too. Our continued growth will provide you the opportunity to explore, learn and chart an exciting career path while enjoying a good work-life balance. 

If you thrive in a dynamic work environment, there is always a new horizon to explore. We are proud to offer excellent benefits, challenging work and competitive financial rewards. 

Our employee programs prioritize employees’ well-being and that of their families. We offer a comprehensive benefit plan, education assistance, a wellness/fitness reimbursement and time off to volunteer. 

Social events 
With offices around the world and flexible work arrangements, OpenText strives to make sure all our employees feel connected. Teamwork extends to our social lives too from local social events to company-wide activities, we want our employees to take time to relax and have fun.  

Corporate Citizenship  
Corporate Citizenship is more than a program for us, it is engrained in our purpose, impact, and approach to doing business. Through numerous volunteer initiatives, we support education and innovation for global change.

Explore your career and potential. Become an OpenText Navigator.

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