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Sr. Cloud Deal Contracts Manager

Req id:  30812

Virtual, FR



As the Information Company, our mission at OpenText is to create software solutions and deliver services that redefine the future of digital. Be part of a winning team that leads the way in Enterprise Information Management.  



The purpose of the Sr. Cloud Deal Contracts Manager as part of the Worldwide Cloud Deal Desk is to assist sales with preparing and negotiating strategic customer contracts for OpenText’s family of Enterprise Cloud Managed Services solutions.  Once a Cloud opportunity is identified, the revenue operations team (of which the Sr. Cloud Deal Contracts Manager is part) works closely with the responsible Account Executive (AE) in a supportive role as one of the Cloud solution subject-matter experts (SMEs) to assist in achieving a successful outcome of the quote to close process.  

As Sr. Cloud Deal Contracts Manager, you will engage with the field sales organization to support contracting of our strategic cloud offerings and working closely with the AE and sales executives and legal to paper, negotiate and close those opportunities. You will provide guidance on contracting documents and processing to use to navigate the end of the sales cycle.  You will provide contracting assistance from the business perspective, draft contracts from templates and other SME feedback/contributions, draft counter contract clauses, advise the sales teams and be the business prime when negotiating with the customer.  As a senior team member, you will also have a hand in defining the future of contracting cloud at OpenText by in defining and improving cloud offerings and related processes by participating in various internal working groups and works with, supports, and advises, other members of the Cloud Desk group, as necessary.


Primary Responsibilities include:

  • Guiding the sales organization through the contacting portion of the sales cycle for cloud opportunities
  • Presenting OT Cloud contracting processes and paper to internal and external audiences
  • Advising and participating in contract negotiations from the business perspective, including managing risk to the business and assessment of opportunities against our policies
  • Proposing contract language by amending and adjusting clauses in the face of active negotiations
  • Qualifying and risk assessing customer requests for adjustment of contract language and clauses
  • Being a proactive owner of tasks that come up during negotiations or contract turns
  • Contributing to internal working groups on our cloud offerings, contracting and processes
  • Providing contract paperwork review during RFX bid/no-bid decision reviews
  • Tracking and reporting on regional pipeline activity, negotiations-to-close timelines, and other metrics as required
  • Ensuring full documentation of each opportunity is stored for audit purposes


What candidates should bring to the role:

  • Previous experience conducting contract negotiations, preferably concerning cloud/SAAS technology.
  • Legal background/familiarity with advanced skills in contract preparation, negotiation, drafting and interpretation of a wide variety of agreements in areas including technology and partner agreements would be considered a strong asset.
  • Additional language skills (french or German) are a pre-requisite 
  • Proven written English and drafting skills (writing new clauses, amending, and adjusting legal language).
  • Ability to interact effectively with all levels of the company including executive management.
  • Attention to detail with emphasis on accuracy and quality
  • Experience with business deal risk analysis and familiar with revenue recognition concepts
  • Ability to prioritize work to balance multiple projects and deadlines in a new and changing environment.
  • Expert capabilities in MS Word, and proficiency with PowerPoint and Excel.
  • Demonstrated ability to collaborate within and across teams to achieve results.
  • Proven ability to work under pressure in order to meet frequent deadlines.
  • Well versed in cloud-based service delivery topics and cloud/hosting operations. Knowledge of OpenText product offerings a plus.
  • Analytical thinker with strong written and oral communication skills.
  • A positive, self-starter, get-it-done attitude, and the ability to think creatively while acting professionally.


The position requires a bachelor’s degree or college diploma in business or contracting, or equivalent experience in a contracting related field. An MBA is desirable but not required.



At OpenText we understand and value diversity in our employees and are proud to be an Equal Opportunity Employer.


Our growing team is mapping the future of Information Management, and we continue to make new discoveries that expand its boundaries. Join us and be part of a winning team, where the opportunities for your career are limitless. 

From its innovative start as a research project by University of Waterloo professors in 1991, OpenText has grown into a global company with offices in more than 35 countries. Our high- performance culture has forged our growth and is an excellent fit for people looking to push themselves to learn and do more.

It’s our time to lead, and as part of our team, it will be your time too. Our continued growth will provide you the opportunity to explore, learn and chart an exciting career path while enjoying a good work-life balance. 

If you thrive in a dynamic work environment, there is always a new horizon to explore. We are proud to offer excellent benefits, challenging work and competitive financial rewards. 

Our employee programs prioritize employees’ well-being and that of their families. We offer a comprehensive benefit plan, education assistance, a wellness/fitness reimbursement and time off to volunteer. 

Social events 
With offices around the world and flexible work arrangements, OpenText strives to make sure all our employees feel connected. Teamwork extends to our social lives too from local social events to company-wide activities, we want our employees to take time to relax and have fun.  

Corporate Citizenship  
Corporate Citizenship is more than a program for us, it is engrained in our purpose, impact, and approach to doing business. Through numerous volunteer initiatives, we support education and innovation for global change.

Explore your career and potential. Become an OpenText Navigator.

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